How to Develop an Online Bus Ticket Booking App

2. Almost any task can be done within seconds with the latest technology in our hands. From grocery shopping to ticket booking digital transformation has covered almost everything. Mobile applications are, therefore, indispensable tools in our daily life. Standing in long queues to book a bus ticket is history now. The booking window has been transported to a mobile device with the help of mobile technology. Most of the transportation companies are expanding their business by following the growing digital trends and offering an online transaction system by developing a bus ticket booking app. Statics say that the logistics and transport industry has witnessed tremendous growth in the past decade after integrating the business with technological innovations. It also enabled the business owners to monitor everything from customer details to payments from one application. Now let’s discuss the features and functionalities to develop a bus ticket booking app. Social Media Login There should be a login page in every online ticket booking app. The provision of social media login is the easiest way to log into the app. 

3. There are several social media accounts like Facebook, Twitter, Instagram, etc. and these social media plugins make it even easier for the customers to log in to the app and leads to better customer experience and generates sales. Online Payment Modes The convenience of payment is a must for any online bus ticket booking app. Users nowadays prefer cashless transactions more and it is comparatively safer than cash transactions given this pandemic situation. The online ticket booking app must allow the passengers to book the seats using Google Pay, debit or credit cards, bank transfer, etc. to provide faster, secure, and effortless payment options to them. GPS Integration GPS integration is the most important feature a-of any travel-related app. It enables live location sharing of the bus, estimated time to reach the destination, quickest routes to reach a destination, and many more. Most users want to track the location of the bus after booking to know how long it will take the ride to reach the pick-up point. It is also needed for logistics purposes, as the operators can track the vehicle, and chances of going off the track are reduced ensuring the safety of the passengers.

4. Enable Real-Time Seat Availability This is an obvious feature in a ticket booking app, as it enables the customer to know about the availability of seats on a specific ride. It also enables the users to choose the seats according to their preferences, such as window seats or aisle seats. The app should allow the user to manually select their seats to provide maximum accessibility to the customers. Include a Chat Window A chat window must be included in the ticket booking app. It allows the users to directly communicate with the operators in case of any emergency or important query. This feature also enables the bus operators or drivers to pass important notifications to fellow drivers or passengers. It has been observed that an AI-enabled chat-bot can deliver the best customer experience. Offer Complete Authentication While booking customers enter very specific personal information like identity cards, credit card details, bank account details, etc.

5. Therefore, it is important to consider enough security measures to avoid any kind of fraud or hacking from the app in the future. The online bus ticket booking app must include QR code scanning for authentication. Strict firewalls should be applied to safeguard the customer’s personal data. • Plan the Booking Management Module • Customers always prefer a flexible booking module in mobile apps. The management module must be planned properly as it is the core component of the digital architecture. Most of the time the booking or cancellation of tickets is subjected to certain urgency. Therefore, it is important to keep in mind that the ticket booking app should offer easy booking and cancellation processes. The user should be given many conveniences with these facilities being charged minimal. • Advanced Features for Bus Ticket Booking App • Don’t limit the booking app to the basic features but take it to the next level by adding these advanced features into the app. • Co-traveler Management • Make Bookings on-the-go • Journey Alerts • Centralized Booking Management

6. Ticket Validation • Integration • CRM Integration • Additional Cab Booking app Integration • Additional API for Hotel Booking • Marketing Tools • Conclusion: • A big difference can be made to the ticket booking app by choosing the right online bus booking mobile app development company in New York, USA. You will see the difference in the app quality if you chose a company that has years of experience in delivering world-class apps. An experienced company knows how to create robust and customized bus ticket booking mobile app just according to your requirements. They observe the complexity of your product and comprehend your business objectives through the app. Best companies always provide you dedicated and highly skilled app developers and QA testers for Android and iOS platforms. So, think wisely and place your project in safe and reliable hands. • Article Resource - https://zimblecode.com/how-to-develop-an-online-bus-ticket-booking-app/