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Retooling the Continuing Education Division

Agenda. Why Did We Retool?How Did We Do It?How's it Working?What Now?. 1. Why Did We Retool?. Employer training needsProvide value-added servicesExpand training opportunitiesRebrand Increase public awareness. 2. How Did We Retool?. ResearchPlan of ActionImplementation . Research . What

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Retooling the Continuing Education Division

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    1. Retooling the Continuing Education Division Patsy Schmidt WDT Associate Vice President Corporate Education Center Rapid City, SD patsy.schmidt@wdt.edu

    2. Agenda Why Did We Retool? How Did We Do It? How’s it Working? What Now?

    3. 1. Why Did We Retool? Employer training needs Provide value-added services Expand training opportunities Rebrand Increase public awareness

    4. 2. How Did We Retool? Research Plan of Action Implementation

    5. Research What’s the feedback? Business Client Surveys Student Evaluations What are we currently doing? What are our peers doing? What’s the academic division doing? Student Assessment for HLC Accreditation

    6. Plan of Action Rewrite Mission Statement Provide Value Added Services Incorporate Core Abilities of a Skilled Workforce Develop Training Tracks Create Training Transcripts Online Registration/New Student Management System

    7. Continued… Expand Training Opportunities Enhance Image Name Change New logo/tagline New Website Promote Trainers Implementation

    8. FORMER Mission Statement “The primary mission of the Business & Industry Training Center is to ensure the citizens of South Dakota a range of customized training programs to become productive workers in a technologically advanced society.” NEW Mission Statement “The WDT Corporate Education Center promotes economic development in the western South Dakota region by providing short-term training to individuals and customized training to business and industry.” Rewrite Mission Statement

    10. Industry Specific Skills Possess the industry or job specific knowledge and skills required in the workplace Technology Skills Possess the knowledge and skills necessary to use a computer and other technology methods utilized in the workplace Communication Skills Apply appropriate writing, speaking, and listening skills in order to precisely convey information, ideas, and opinions Analytical Skills Apply the principles and strategies of purposeful, active and organized thinking

    11. Life Skills Apply the principles of physical and psychological wellness to her or her life Teamwork Ability to work with others to complete tasks, solve problems, and resolve conflicts Social Values Possess an awareness of and demonstrate respect for differences in background and cultures Employability Possess and apply effective work habits and attitudes

    12. Training Tracks

    15. Student Management System Register On-Line Store Data Write Reports

    16. Expand Training Opportunities Face-to-Face Customized & Open Enrollment Soft Skills/Professional Development Events Administrative Professional Day Entrepreneur Day for Women Leadership Summit for Young Professionals Career Training Programs Plus 50 National Park Service

    17. Continued… Hybrid Training Programs Administrative Assistant First-Line Supervisor Open Enrollment Incorporate credit courses Online Short-Term Classes Ed2go American Management Association Career Training Programs Gatlin Career Step Others

    18. Name Change History Adult Business & Industry Training Program Office of Business & Industry Training Business & Industry Training Center, a/k/a B.I.T. Confusion Business Management Program School Business Office State B.I.T. (Bureau of Information Technology)

    19. Corporate Education Center …Training That Works!

    20. Promote Trainers Qualifications Testimonials Name Recognition Donna Hanks – the face of Corporate Ed www.donnahanks.biz

    21. Implementation Marketing Dept Professional Publications New Brochures Contact Business Clients Students Local & State Agencies Media Announcements Community Presentations Economic Development Chambers of Commerce Service Organizations

    22. 3. Is it Working? Positive Feedback – Externally Corporate clients Students Economic Development State Office of Career & Technical Education Other Techs Positive Feedback – Internally Administration Support Staff & Faculty Corporate Ed Staff & Trainers

    23. The Challenges… Economy Understaffed Loss of Funding

    24. 4. What Now? Work in progress! Stay in touch with Clients’ training needs Keep current in trends, technology Always on lookout for other training opportunities Discover ways to connect training with academic coursework Network Promote, Promote, Promote Have fun and enjoy what we do!

    25. Lifelong Learning is a Great Investment! Investing in lifelong learning helps lead employees to more satisfying, productive working lives. Investing in lifelong learning helps employers enhance job performance, teamwork, and overall corporate competitiveness.

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