90 likes | 312 Views
Marketing Management & Distribution Channel. Contents. Marketing Mix Sales Process Buying Behaviour Model Salesmanship Selection of a Retail Store/Outlet. One must know. Consumer is the king. Planning of sales calls is very important. Time management is must. 1. Marketing Mix.
E N D
Contents • Marketing Mix • Sales Process • Buying Behaviour Model • Salesmanship • Selection of a Retail Store/Outlet
One must know • Consumer is the king. • Planning of sales calls is very important. • Time management is must.
1. Marketing Mix 4 Ps of Marketing • Product (Quality, ingredients, design, packaging, features) • Price (MRP, L.T., Sales Tax, VAT, Inco Terms- FOB, CIF etc.) • Place or Physical Distribution (Number of Intermediaries, MLM, Direct Marketing, e-marketing, Telemarketing) • Promotion: (Sales Promotion, Advertising, Personal Selling, Publicity-WOM)
PRODUCT • Consumer Goods: FMCG- Grocery Items, Ice-cream Consumer Durables – TV/Laptop/Furniture • Indusrtial Goods: Pump, boiler, crusher • Consumables: Lubricants, Stationary Items • Utilities: Power, water • Convenience Goods: Maggi, Gillette Razor • Premium Brands: Xtramile/Xtrapremium/Hispeed Diesel Services: Airlines/Railways/hotel/college/hospital
PRICE • MRP (Max. Retail Price) • Market Plus Price- Raymonds • Competitive Price- Bombay Dying • Psychological Price- Bata • F.O.B, C.I.F (INCO Terms) for Import/export Pricing Strategies: Skimming (High price)- Tanishq jewellery Penetration (Low Price)- Nirma, Maggi, Lifebuoy
PLACE (Physical Dist.) • Direct Marketing: M - C • One level: M - Agent – C • Two level: M – W.S. – R – C • MLM (Multi Level Marketing) • EMR (Exclusive Marketing Rights) Convenience Stores/ Departmental Stores/Retail Stores/Exclusive Showrooms/Franchise
PROMOTION • Sales Promotion: Sales exhibitions/trade fairs/rural huts/urban huts • Advertising- Cable, Billboard, TV Channel/ Print media- Local/national newspapers/magazines; FM Radio (Free N.P.) • Personal Selling- For Households and Vacuum Cleaner • Publicity-WOM (Word of Mouth): Tata, Godrej, Dettol, Lifebuoy, Milton, Pepsi, Nokia, Aastha /Zee channel, Microsoft, India Today
Hope now U know your market and How to market