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Ealing Children’s Integrated Response Service [Triage]. Children’s & Adults’ Services. summary. How services were arranged before Rationale for changes How services are configured now Progress so far How we got here Future plans. Structure of Children’s Services pre July 2012.
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Ealing Children’s Integrated Response Service [Triage] Children’s & Adults’ Services
summary How services were arranged before Rationale for changes How services are configured now Progress so far How we got here Future plans
Structure of Children’s Services pre July 2012 2 social care referral and assessment teams 5 social care Children in Need Teams SAFE; 3 early intervention 0 to 12 teams and 1 adolescent team
Management of referrals and contacts pre July 2012 • Routes in via Contact Centre, SAFE, R and A • Plan was for Referrals to be made to the ‘right’ place • In reality most referrals came in via Referral and Assessment teams • Processed 12522 contacts in 2011/12 [ 1661 CA’s] • Delay and duplication of work • Confusion for families
Drivers for Change Reduce duplication and make efficiencies Provide better and earlier intervention [ Munro] Closer working relationship between EI and SC; more coherent and consistent response for families Closer multi agency working from beginning Better assessment and management of risk Freedom to be more flexible Need for better response to DV
Police What does ECIRS (Triage) look like? Anti Social behaviour Parenting Services Administration8 social workers 7 Family support workers 4 managers 1 Health Visitor Early Years. Adult Services Probation Youth Offending Education Children’s Mental Health (CAMHS)
What does ECIRS do? • Single point of entry; screens all concerns about children • Shares and assesses safeguarding information • Cases transferred on to locality teams/SAFE/other agencies • Short term engagement up to 10 days eg DV cases
Locality Teams 6 locality based Children in Need teams High threshold CIN and CP work from point of identification through to transfer to SAFE/LAC/closure Greater consistency for families Better planning Single family assessment Significant challenges for staff Links to LAC; family justice review
SAFE 0 to 18 Amalgamation of 2 SAFE teams Three 0 to 18 teams, aligned to locality teams Co location Joining up of systems Single family assessment Step up/down Threshold document
Triage - Phase 2 MASH implementation/co location of police WLMHT Troubled Families; data Increase joined up working, data sharing, co location Think Family Adult services
How we got to where we are Planning Consultation; bringing people in Training; triage, SAFE, Locality teams Communication and publicity IT systems New assessment framework Culture shift work in progress
Ongoing challenges MASH Mental health services and information sharing Culture change Data systems