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INTERNATIONAL COMMUNICATION. INTRODUCTION. International communication means communication between private individual companies, financial institutions, government and international organisations . What is Culture. Culture refers to the behavioural characteristics of a group.
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INTRODUCTION • International communication means communication between private individual companies, financial institutions, government and international organisations.
What is Culture Culture refers to the behavioural characteristics of a group. Definition:- According to Thill and Bovee,” Culture may be defined as a system of symbols, beliefs, attitudes, values, expectations and norms for behaviour.
Cultural Sensitiveness • Means the faith in one’s own culture and difference with other cultures.
How does Cultural Sensitiveness effects business communication Organizational culture National culture Personal culture
Learning about Cultural Sensetiveness • Study the language- learning about another culture requires that you should learn their language.
Cultural Variations • Religion and Values • Roles and Status • Decision-making Customs • Concepts of Time • Concepts of personal Space • Body Language • Social Behaviour and Manners
Cultural Contexts • High-context Culture • Low-context Culture
Guidelines for Writing in international Situations • Letters • Memo and report • Other Documents • Choose Bias-free Photo and illustrations • Information Technology
Intercultural Factors in Interactions • National Cultural Factors • Education • Laws and regulations • Economics • Politics • Religion • Social Norms • Languages • Individual Cultural Factors • Importance of time • Perceptions of Space • Perceptions of Dress • Perceptions of Manners • Perceptions of Decision Making • Perceptions of Verbal Communication • Perceptions of non-verbal communiocation
How to Adapt to Global Business? • Guideline to Control Oral Communications • Try to eleminate noise • Look for feedback • Rephrase your sentence when necessary • Don’t talk down to the other person • Guideline to control written communications • Make Document Bias-free • Making language non-sexist • Words and phrases • Job Titles • Pronouns • Making Language Non-racist and non-agist