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Domestic Air. 1/2013. What is Expedited Services?. Point A to Point B Non-stop service Exclusive Use No touch between shipper and consignee Critical and high value shipments More expensive Typically hauled on smaller units Pick up with-in 90 minutes of offer
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Domestic Air 1/2013
What is Expedited Services? • Point A to Point B • Non-stop service • Exclusive Use • No touch between shipper and consignee • Critical and high value shipments • More expensive • Typically hauled on smaller units • Pick up with-in 90 minutes of offer • Vehicle Tracking and Tracing • Guaranteed delivery time
Expedited Truck Capacity • B Unit Cargo Van • Sprinter & Super B C Unit Cube Van Small Straight Truck
Expedited Truck Capacity • D Unit Straight Truck • 20' – 22' – 24‘ • E Unit Tractor Trailers • 40' – 45' – 48' – 53’
Benefit to the Customer • Less Loss / Damage • More information • Eliminates missed pick-up / delivery times • Gives customer peace of mind • You become your customer’s problem solver
Who buys Expedited Svc? 6 • Purchasing Manager • Sales VP / Sales Manager • Production Line / Maintenance Supervisor • Customer Service Manager • Owner / President • Traffic Manager
Competitors Panther FedEx CC Express – 1 XpressDirect Tri-State Try Hours Diamond Delivery 7
Why buy from Landstar Express America? • Over 99% on-time delivery record • Americas Safest fleets • Better, more reactive staff due to Landstar agency model • One of the largest Expedited fleets in the Industry • Publicly traded corporation (Anything you want to know about LEA is avail) • Unmatched, shipment specific technology • Unique, individual shipment pricing
How to sell for success • Learn the service and sales materials • Prospect (new and existing accounts) • Determine decision makers • Perfect the Expedited sales call • Look to CG Region Managers for Expedited Sales support • Request assistance from LEA management • Don’t believe everything the customer tells you (never needs expedited, pricing, etc.) • Maximize sales ability (Selling the Star, on-going Corporate • sales initiatives) • Presentations are customarily updated on a bi-annual basis (information is subject to change).