Homes Energy Efficiency Programme (HEEP)

1. Homes Energy Efficiency Programme (HEEP) Master slides Mark Johnson Washington 2010

2. Scale of the challenge 60 50 Today Profile of business as usual Profile of national targets and aspirations Profile of London’s reductions to achieve 450ppm stabilisation 40 15% 20% 26% by 2020 CCA 2008 Carbon emissions (MtCO2) 30 29.8 MtCO2 UK targets 20 Target for London = 60% 18.04 MtCO2 80% by 2050 CCA 2008 London targets 10 2020 2030 1990 2050 2

3. CO2 emissions from London, 2006 (excluding aviation) Domestic CO2 emissions from London, 2006 100% = 44.3 million tonnes CO2 100% = 16.7 million tonnes CO2 38% of London’s total CO2 emissions are from housing. Almost three quarters of this is from space and water heating. Source: London Energy and CO2 Emissions Inventory; DEFRA

4. Area based schemes Current activity • London Warm Zones • Central heating, insulation and benefits advice • 18 local authorities • Low Carbon Zones • All buildings (domestic and non-domestic), various measures • 10 areas in London • CESP • Hard to treat measures in low socio-economic areas Issues • Confusing for the customer • Different suppliers, delivery bodies and funding streams etc. • Disruptive for the customer • Require multiple visits to treat the whole house • Often focus is restricted to insulation which is of limited applicability in London • Only 30% of homes in London have a loft • Not cost-effective • Scale is not big enough to reach the targets • Current schemes would take over 200 years to meet targets Referral / grant based schemes • Cold busters • Heating and insulation • Mayor’s insulation programme • DIY insulation • CERT • Central heating, insulation and other energy efficiency measures • Warm Front • Central heating and insulation

5. What is HEEP? Delivery Objective • To develop a delivery model to reduce carbon dioxide emissions in London’s domestic sector through retrofitting energy efficiency measures that: • Is cost effective; • Can draw upon existing funding streams; and • That can be scaled up to reach the 60% target and can be rolled out across London. • The programme is a collaborative partnership between • The London Development Agency (LDA) • The Greater London Authority (GLA) • London Councils • The Energy Saving Trust • It will be delivered on the ground by all 33 London Boroughs Funding The model • The model will: • Be an area based and whole house approach to ensure cost effective delivery; • Provide a range of cost effective easy measures and energy saving advice in order to offer something to every home; and • Link in with existing insulations schemes such as CERT to draw these funding sources together into a coherent package. • The LDA has provided seed funding of £9.5m to develop the delivery model and begin roll-out of the programme. • Additional funding will be levered in through the delivery of the scheme by linking with existing schemes.

6. The customer journey • Marketing => customer contacts HEEP and books an appointment • Door knocking => HEEP assessor visits the property • Energy Saving Trust advice centre provides follow up advice • Easy measures: • Energy advice • Low Energy light-bulbs • Tap aerators • Radiator panels • Stand-by switches • Visual display unit • Showerheads • Hot Water Tank Insulation • Draught proofing • Save a flush • Shower timer • Block Gaps (Floors & Skirting) • In the home: • Conducts a survey • Provides energy advice • Delivers cost effective easy measures • Books appointment for insulation measures • Provides benefits advice / refers to DWP • Links to other council services e.g. fire safety • Data fed back to: • Local authority • Central HEEP team • Energy Saving Trust

7. Phase 3 – London-wide roll-out (April 2012 to March 2015) • Phase 2 – London-wide roll-out(July 2010 to March 2012) • Phase 1 – scope & mobilise(April 2009 – July 2010) • Technical trials • Demonstration projects 7

8. Summer 2009 3 trials in areas in: Croydon, Hillingdon and Southwark 817 homes treated Approx. 500 tonnes CO2 saved through easy measures Approx. 290 tonnes CO2 saved through referrals: 118 cavity wall insulation referrals 154 loft insulation referrals 30 heating upgrade referrals November 2009 to July 2010 9 boroughs Anticipate approx. 10,000 homes treated Final delivery model and specification to be produced by March 2010 Delivery Technical trials Demo projects Pan-London roll-out • July 2010 • All boroughs • Anticipate approx. 200,000 homes treated

9. Lobbying & financing • Total savings possible if all barriers are overcome i.e. all possible measures are installed in all homes • Activities to achieve these targets: • Lobby at a high level to shape and obtain future funding from programmes such as CERT post 2012 • Encourage boroughs to set up financing models to sustain and develop the area based approach • Explore PAYS opportunities with private sector partners for high scale retrofit • Influence any post decent homes programmes • Link the programme with the wider agendas on skills and Green economy • LDA seed funding

10. Contact details Mark Johnson Principal Project Manager Tel: 020 7593 8291 Email: mark.johnson@london.gov.uk