Management for IT Professionals

1. Management for IT Professionals Keya Trivedi Usha Mittal Institute of Technology

2. Bolo Bolo…..Tell Tell • Tell me basic types of IT Business • What are Products and services? • Name few management careers in IT. • What are the functions of Management? Usha Mittal Institute of Technology

3. Team Exercise • Identify one industry and give a presentation on how management works in the same industry. Number of students in the team: 5 Time for the presentation: 15 to 20 mins No repetition in the industry chosen. Usha Mittal Institute of Technology

4. Management Concepts • Who carry out Managerial Functions? Managers,Administrators,Executives or Supervisors • Common Aim: Managing the Organization to perform effectively and efficiently to achieve Productivity. Usha Mittal Institute of Technology

5. Science or Art?? OR F.W. Taylor : What you want men to do (knowledge) and then seeing that they do it in the best way( most efficient) and cheapest( most economical) way ( apply!!!!) Usha Mittal Institute of Technology

6. Management as a Profession • What are the requirements of a • profession? • Evolvement in Management: • Knowledge increased and compiled • Taught by Universities and professionals • Management Associations • Professional Standards • Morals and Ethics specified • Management Skills advanced with • Professional Managers. Usha Mittal Institute of Technology

7. Management – A Discipline • Discipline??? It’s a Branch of Learning of a field of study. Usha Mittal Institute of Technology

8. Hierarchical Structure TOP – Strategic/Conceptual planning , MIDDLE – Tactical/Aggregate Planning, LOWER – Day to Day planning Usha Mittal Institute of Technology

9. Managerial Roles Usha Mittal Institute of Technology

10. Managerial Skills Usha Mittal Institute of Technology

11. Schools of Thought • Classic School of Thought – based on Economic Efficiency, Physical aspects of work enviornment,scientific analysis of work tasks etc(Taylor and Fayol’s Principles) • Behavioral School of Thought • Modeling School - Decision Making, Systems Theory, Mathematical Modelling • Modern Management Approaches - Contingency, Mckinseys 7S etc • International Management – The Japanese Way Usha Mittal Institute of Technology

12. Group Participation and Learning • F.W.Taylor’s Scientific Management ( in agreement – in disagreement) • Henri Fayol’s Process Management ( What were his Principles of Work and how do we implement them?) • McKinsey’s 7s approach Usha Mittal Institute of Technology

13. Japanese Way!! • Always Different!! • Important Features? • Life time employment • Greater concern for an Individual • Emphasis on Seniority • Sense of loyalty to the organization Usha Mittal Institute of Technology

14. Differences in approach with other countries • Planning • Organize Usha Mittal Institute of Technology

15. Differences in approach with other countries • Staffing Usha Mittal Institute of Technology

16. Differences in approach with other countries • Coordinating • Control Usha Mittal Institute of Technology

17. Theory Z • Elective use of Japanese Managerial Practices • Implemented by IBM, HP etc • Characteristics? • Emphasis on Interpersonal Skills( Group decision With individual responsibility) • Emphasis on Informal and Democratic relations • Hierarchical Structure still prevails. • Participative Management – Free flow of information for a joint consensus • Workers are HUMANS and not treated like FACTORS • Against the Japanese policy of infrequent appraisals. Dr. William Ouchi Usha Mittal Institute of Technology

18. Management – National and International Usha Mittal Institute of Technology