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15. CHAPTER. YOUR FUTURE AND INFORMATION TECHNOLOGY. Competencies. Explain why it is important to have an individual strategy to be a "winner" in the information age Describe how technology is changing the nature of competition. Competencies cont.
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15 CHAPTER YOUR FUTURE AND INFORMATION TECHNOLOGY
Competencies • Explain why it is important to have an individual strategy to be a "winner" in the information age • Describe how technology is changing the nature of competition
Competencies cont. • Discuss four ways people react to new technology • Describe how you can stay current with your career • Describe different careers in information technology
Technology and Organizations • New products • New enterprises • New customer and supplier relationships
Technology and People • Cynicism • Naiveté • Frustration • Proactivity
How You Can Be a Winner • Stay current • Maintain competence • Develop professional contacts • Develop specialties • Be alert for organizational change • Look for innovative opportunities
Computer support specialist Computer technician Computer trainer Cryptographer Database administrator Data entry worker Desktop publisher Information systems manager Network administrator Programmer Software engineer Systems analyst Technical writer Webmaster Careers in IT
A Look to the FutureBe Proactive • Concentrate on goals • Use computers to your advantage • Gain control over technology • Keep an eye on the future
computer support specialist (432) computer technician (432) computer trainer (432) cryptographer (432) cynic (425) database administrator (432) data entry worker (432) desktop publisher (432) frustrated (425) information systems manager (432) naive (425) network administrator (432) proactive (425) Key Terms
programmer (432) software engineer (432) systems analyst (432) technical writer (432) webmaster (432) Key Terms
FAQs • List ways that technology has improved customer service for various businesses. • How can you keep up with the changes in technology? • Why do some people get frustrated when trying to use computers? • Describe some specialties in technology that are available.
Discussion Questions • As a manager, you might have employees who are reluctant to use a computer. Discuss what you would do to encourage computer use. • Explain what is meant by the phrase "technology creates opportunities." • Discuss ways to be proactive when it comes to technology.