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Offline Cobots For Service Desk Automation

Anakage End User Support Automation platform for IT Help Desks enables Enterprise IT to reduce support tickets at source, improve endpoint compliance, accelerate onboarding and help users self-service and digitally adopt applications. visit us- https://anakage.com/

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Offline Cobots For Service Desk Automation

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  1. FACTSHEET OFFLINECOBOTS FORSERVICEDESKAUTOMATION GET SUPPORT EVEN WHEN OFFLINE Makeuseofapowerfulyeteasy-to-useServiceDeskAutomationtoolpoweredbycobotstoboostproductivity. Automatesimplersupportservicesandassisthumanservicedeskengineersandemployeeswithcomplex ones. Cobotsa.k.acollaborativerobotsaretheholygrailofnext-generationself-helpautomation. Unlikehuman agents, servicedeskcobotscanhandlemultipleusersatatimeandwork24x7throughouttheyear. Additionally, theapplicationimprovesaccuracybyeliminatinghumanerrorsandiseasy-to-deploy, easy-to- scale, andcost-effective. OFFLINE SELF-SERVICE COBOTS AnakageOfflineApplicationcomeswithlightweightcobots (.exefiles) thatcanbequicklyruntosolvesystem andapplicationusabilityissues. In-appguidancehelpsusersresolvetheirissuesthemselveswithouthavingto relyonITsupport. EquippedwithNLPandMLengines, Cobotscommunicatethroughaconversationaland searchinterfacetoprovidetherightsolutioninoneclickandgetautoinvokedthemomenttheuserlogsa ticketintheITSMtool. PAINPOINTS THAT ANAKAGE COBOTS SOLVE THE CHALLENGE THE SOLUTION OfflineCobotsprovidesinstant response. Longerwaittimewithmanualservicedesk. Zero Wait Cobotsletuserrunthesolutionsthat requireadminrights. Usersdon’thavenecessaryadminrights. Non-Admin Manualsandtextguidesare confusing. Stepbystepguidanceinsidelive application. Easy-to-Use Offlinecobotslogsaticketonbehalf ofuser. 70% timeisspentinloggingand routingincidents. Quick Fixes Cobotsresideattheendpointthus worksoffline. Offline Webbasedself-helprequiresinternet.

  2. FACTSHEET FEATURE HIGHLIGHTS OFANAKAGEOFFLINECOBOTS WIDE COVERAGE CUSTOMIZATION AnakageOfflineCobotssupportamyriadof Anakagecobotsaredesignedwiththeimportanceof applications, thusresolvingtheissuesacrossall brandconsistencyinmind. Comeswithaplethoraof yoursoftwareandyourendpoints. Italsointegrates themesthatcanbecustomizedtomatchyour withyourchatbotandticketingportal, thus corporatebrandingrequirementswithauthoringand providing360° supportunderoneroof. providedresources REUSABILITY ANALYTICS Anakagedoesnotrequireyoutobuildyourcobots EveryCoBoticactionisrecordedatagranularlevelin fromscratch. Ourplatformhasarichrepositoryof real-timeandismadeaccessibletotheadminthrough hundredsofreusablecobotsthatcanbequickly asingledashboardthatgeneratesactionablereportsto customizedtoyourbusinesscontext. drivecontinuousimprovementinquality. SECURITY DEPLOYMENT Anakagecobotsaredigitallysignedandcomewith Quickandsimpletodeploy. Ittakeslessthanthree high-standardsecurityprotocolstoensure weeksfordeployment. Getpaybackwithinthree enterprise-gradesecurity. Thecompleteofflineand monthswithRoboAdvisorandDevOpsembedded on-premisecapabilitiesensureend-to-endsecurity intheDeploymenttoolkit ABOUT ANAKAGE Anakagehashelpedclientsimprovetheiremployee'suserexperience, reducesystemandemployee downtime, andimprovetheefficiencyoftheirIThelpdesks. Anakage'sstate-of-the-artCoBoticsolutionisa power-hybridofthebestfeaturesofalltheservicedeskautomationanddigitaladoptionsolutionsavailable inthemarket. Itiswayfaster, cheaper, andmoresecure. Theproactivemoduleworksofflineandintegrates withamyriadofapplications. GET IN TOUCH PHONE Email: contactus@anakage.com Website: www.anakage.com USA: +1 (201) 928-5551 UK: +441202078676 India: +91858808379

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