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Association of Pharmacy Technicians UK

‘Life Long Learning’ The Professional Pharmacy Technician. Association of Pharmacy Technicians UK. Tess Fenn: APTUK: Education Officer Pharmacy NVQ & Technical Support Staff Manager BA (Hons) RegPharmTech MIfL. Friday 14 May 2010 University of Derby.

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Association of Pharmacy Technicians UK

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  1. ‘Life Long Learning’ The Professional Pharmacy Technician Association of Pharmacy Technicians UK Tess Fenn: APTUK: Education Officer Pharmacy NVQ & Technical Support Staff Manager BA (Hons) RegPharmTech MIfL Friday 14 May 2010 University of Derby

  2. Pharmacy Practice: Life Long Learning R.J. Mellowes pharmacy, Enfield, 1959 Pharmaceutical automation for dispensing ‘Lifelong Learning is defined as ‘all learning activity undertaken throughout life, with the aim of improving knowledge, skills and competence’ European Commission 2007 Omnicell automated store

  3. Pharmacy Technician EducationNational Qualifications • Apothecary Hall Dispensing Certificate 1970s: City and Guilds Dispensing • Certificate • 1982: BTEC/ScotVEC National Certificate • Higher National Certificate in Pharmaceutical Science • Boots Dispensing Certificate/NPA • 1996 S/NVQ L3 Pharmacy Services • RPSGB accredited underpinning knowledge • 2010: new qualification from September- QCF

  4. Qualifications Credit Framework QCF: new government vocational qualifications framework A credit value and level are assigned to every unit. The credit value is a measure of average time, where one credit = 10 hours of notional learning. Many units will still include guided learning hours too. All units in the QCF use the same unit template, consisting of learning outcomes (what a learner needs to know, understand or do) and assessment criteria (which specify if the learner has met the outcomes to a defined level). QCF units and credits Levels of difficulty Award = 1-12 credits Certificate = 13-36 credits  Diploma = 37 credits or more. Sets out the qualification titles and structures Scotland operates the Scottish Credit and Qualifications Framework (SCQF) which differs in structure to the QCF - www.scqf.org.uk

  5. QCF Pharmacy Qualifications(Draft) from 1st September 2010 Competence Qualification Level 2 NVQ Certificate in Pharmacy Service Skills (QCF) : 3 mandatory units + 4 optional units Level 3 NVQ Diploma in Pharmacy Service Skills (QCF): 14 mandatory units + 3 optional units Knowledge Qualification- Technical Certificates Level 2 Certificate in Pharmaceutical Science: 3 mandatory units + 3 optional units Level 3 Diploma in Pharmaceutical Science: 19 units: all mandatory

  6. Level 3 Diploma in Pharmaceutical Science: 19 units (Draft) 10.Endocrine and genito-urinary medicines 11.Malignant disease, immunosupressive & musculoskeletal medicines 12.Eye, ear, nose and dermatological medicines 13.Community Pharmacy Practice 14.Professionalism in Pharmacy 15.Communicating in Pharmacy 16.Dispensing and Supply of Medicines 17.Pharmaceutics 18.Pharmacy Law, Ethics and Practice 19.Making Medicines in Pharmacy 1.Chemical Principles for Pharmacy 2.Biological Principles for Pharmacy 3.Microbiology for Pharmacy 4.Human Physiology for Pharmacy 5.An Introduction to Action and Uses of Medicines 6.Gastrointestinal and nutritional medicines 7.Cardio-respiratory medicines 8.Central nervous system medicines and anaesthesia 9.Infections, immunological products and vaccines

  7. Level 3 NVQ Diploma in Pharmacy Service Skills (QCF) (Draft) Optional x 3 015.Provide advice on symptoms and actions and uses of medicines 016.Assist in the sale of medicines and products 017.Manufacture and assembly of medicinal products 018.Prepare aseptic products and carry out in- process checking 019.Prepare documentation, materials and other items for manufacture and assembly of medicinal products 020.Prepare documentation materials, components and other items for the preparation of aseptic products 021.Check documentation, starting materials, components for the production of aseptic products 022.Provide an effective service in a setting outside the pharmacy 023.Assist in the supply of pharmaceutical appliances 024.Process prescriptions for payment 025.Prepare to conduct a review of an individual’s medicines 026.Enable learning through demonstrations and instruction 027.Contribute to the effectiveness of teams Mandatory x14 001.Provide an effective and responsive pharmacy service 002.Process pharmaceutical queries 003.Ensure your own actions reduce risks to health and safety 004.Reflect on and develop your practice 005.Receive prescription from individuals 006.Confirm prescription Validity 007.Assemble prescribed Items 008.Issue prescribed Items 009.Prepare extemporaneous medicines for individual use 010.Order pharmaceutical stock 011.Receive pharmaceutical stock 012.Maintain pharmaceutical stock 013.Issue pharmaceutical stock 014.Undertake an in-process accuracy check of assembled prescribed items, prior to a final check

  8. Specialist Pharmacy Technician Extended Roles Pharmacy Technicians: post qualification opportunities for specialisation: service and role redesign • Pharmacy in England: building on strengths - delivering the future • The Right Medicine: pharmaceutical care strategy for Scotland • Remedies for Success: a strategy for Pharmacy in Wales • medicines management or ward/clinical technicians • staff training • information technology • supplies procurement • clinical trials • medicines information services • management • community and mental health services • prescribing advice and support • health promotion • Patient safety/clinical governance Health checks are being offered by NHS South West Essex - one of the first PCTs in the country to launch the scheme.

  9. Pharmacy Technician Practice: Extended Roles: Training & Development RPSGB: Pharmacy Practice Framework: medicines focused and patient centred: 2008 Pharmacy Technician framework National Frameworks: guidance for local accreditations • Accredited Checking for Pharmacy Technicians • New: Medicines Management framework in development Competency frameworks • Pharmacy Technicians (FPT) - a professional development framework for pharmacy technicians in medicines management (was TLF) • A Professional Development Framework for Pharmacy Staff involved in Education, Training and Workforce Development • North West Aseptic Training & Development manual Aseptic Processing program incorporating a competency framework • UKMi A Competency Framework for Medicines Information • Scotland: Competency Frameworks for Pharmacy Staff Involved in the provision of a Clinical Trials service

  10. Post qualification courses Training providers: National Regional Local CPPE WCPPE NES NPA Buttercups Private sector • Professional Diplomas & Certificates • Foundation Degrees • Management course • Workplace assessor and internal verification qualifications (New 2010) • QTLS for Training and Development-PTLLS/CTLLS/DTLLS

  11. Impact of policy on the pharmacy workforce • Greater clinical & public health responsibilities for pharmacists • Greater professional responsibilities for pharmacy technicians • Greater involvement of pharmacists in clinical & translational research • Maintaining the science base of education for both pharmacists & technicians • The economic and financial context White Paper: ‘The development of pharmacy support staff is a key enabler in improving pharmaceutical healthcare

  12. Education and training & workforce planning “As part of the NHS Next Stage Review, the Government is considering how workforce planning for all health professionals can be strengthened. Pharmacy workforce planning will form part of these future arrangements” Medical Education England Dental Programme Board Healthcare Science Programme Board Medical Programme Board Modernising Pharmacy Careers Programme Board

  13. Competent Novice Advanced Beginner Expert Proficient Modernising Pharmacy Careers Programme The MPC Programme covers: Teaching, learning & assessment, pre & post registration, including CPD Career development Workforce development & planning for pharmacists pharmacy technicians pharmacy teams current & future, working in all aspects of practice in England

  14. MPC Programme Board Co- Chair: Keith Ridge & Dhiren Bhatt Nick Barber Trevor Beswick John Bligh Richard Cattell Jonathan Crockett Chris Cutts James Davies Martyn Davies Rob Darracott Soraya Dhillon Tess Fenn Janet Grant Helen Howe Jeannette Howe Ray Jobling Gino Martini Jonathan Mason David Noyce Peter Noyce Alison Pritchard John Purvis Anthony Smith Martin Stephens David Webb Rob White Keith Wilson DH Programme team led by Dr Sue Ambler (Director of the MPC Programme)

  15. MPC Board: ways of working The Board primarily works with and through stakeholders to identify what needs to be done and how Stakeholders • regulators • employers • education providers • professional bodies & groups • representative bodies & trade unions • devolved administrations Focus on workstreams • Workstream I Pre-registration • Workstream II Post-registration led by Helen Howe & Keith Wilson • Workforce planning DH will take forward development of new policy emerging from the work of the Board including investment, legislation etc.

  16. Project 1 Project 2 Project 3 Phase 1 – review of pre-registration education and training Phase 2 – options development Business Case Implementation and evaluation Workstream 1 Aim: To develop a strategic approach to pre-registration education and training of the pharmacy workforce to ensure it has the knowledge, skills and capabilities to deliver the safe, high quality services identified in the Pharmacy White Paper, as well as future policy initiatives Phase 1 – review of pre-registration education and training The final report, focused on MPharm concluded that educationally there was a significant case for change to be made, identified 5 principles and 2 frameworks for change

  17. Project 1 Project 2 Project 3 Project 4 Project 5 To understand the future career development needs of the registered pharmacy workforce Career Lifecycle of Pharmacists and Pharmacy Technicians in Industry Supervision – on hold Develop professional standards with professional regulator Implementation of CPPE recommendations - TBC Workstream 2 Aim: To develop a strategic approach that will enable the registered pharmacy workforce to acquire the competencies and experience required to deliver the range of services identified in the Pharmacy White paper, as well as future policy initiatives

  18. Scope of the review Covers careers of pharmacists and technicians and will pick up development needs for non-registered workforce 3) Review needs to cover the full range of careers (see next slide for more detail) including: • Primary Care • Hospital • Industry • Academia • Community 4) The review will take into account the work being undertaken in project 2 - Career Lifecycle of Pharmacists and Pharmacy Technicians in Industry • Education Training Experience 1) The review will look cover the following areas of capability: • Knowledge • Skills • Attitudes • Values • Professionalism 2) The review will cover development in the following areas: • Technical • Clinical • Managerial (incl. business) • Leadership (& entrepreneurialism) • Education and Training • Research and Development

  19. Review process: outline of steps

  20. Contact MPC By e-mail: MPCProgramme@dh.gsi.gov.uk Website: http://www.mee.nhs.uk/programme_boards/modernising_pharmacy_careers www.mee.nhs.uk By post: Modernising Pharmacy Careers, Programme Office Room 453, Skipton House 80 London Road London SE1 6LH

  21. Professional Pharmacy Technician - Impact on practice and patient safety • The White Paper -Trust, assurance and safety: The regulation of health professionals: February 2007 • set out that emerging professions should be regulated • establish a General Pharmaceutical Council responsible for the regulation of pharmacists and pharmacy technicians, and the registration of pharmacy premises • Demerger of RPSGB- Professional Leadership Body • The pharmacy technician professional leadership body APTUK • APTUK established in 1952 • Founded by Katherine Miles MBE • Katherine was a ‘dispenser’ : Assistant in Dispensing • Her life’s ambition and goal was for pharmacy technicians to be registered and recognised as Professionals

  22. Professionalism & Registration • Voluntary register opened in 2005 • Statutory registration for pharmacy technicians across Great Britain started July 1, 2009: (registered 8592) • Transitional grandparenting) arrangements will be in place until midnight on 30 June, 2011. • After this date • Requirements for entry to the register will change • Only those who are registered will be able to work as or call themselves pharmacy technicians

  23. Registration & practice • GPhC: automatic transfer • GPhC will have the power to set standards for pharmacists, pharmacy technicians and pharmacy owners/employers for education and training, premises, ownership of pharmacies, registration, fees, conduct, ethics and performance and CPD • New education and training standards for pharmacy technicians • Currently: 2nd round of consultation on GPhC- standards: ends 26th May- on GPHC websitehttp://www.pharmacyregulation.org/ • CPD: 9 entries per year: call and review of records by RPSGB started July 2009

  24. Pharmacy Technician Professional Leadership body: APTUK 5 commitments to members 1.Respond to the needs of pharmacy technicians 2.Provide CPD support and professional development 3.Actively pursue professional networking and sharing of knowledge 4.Promote pharmacy technicians through active response to healthcare policy 5.Support advanced roles for pharmacy technicians • DoH/ GPhC recognition • Prospectus • 5 commitments • CPD support • Professional awards • PT voice- respond to consultations/key to all the developments mentioned • membership In all that APTUK and, by default pharmacy technicians, do, the primary focus will be the health and well being of patients

  25. APTUK supporting CPD • Members survey • Members were formally surveyed • Results gave a clear understanding of the services that will be required from APTUK in the future • CPD support was top of the agenda • Survey outcomes have informed our prospectus • A major part of the Associations’ role will be the provision of robust CPD support and revalidation package for pharmacy technicians in the future • 27th October 2009 • New Officer Post • CPD Officer • Fiona Price • cpd@aptuk.org

  26. Supporting CPD Website New website officer: Richie Chapple website@aptuk.org Pharmacy Technician Journal APTUK/AAH Pharmacy Technician of Year Awards Primary and Secondary Care Awards The Professional Award Katherine Miles Poster Award Conferences Annual conference: 3day 2007 Birmingham: Celebrating Diversity 2008 Scotland: St Andrews 2009 Wales: Cardiff 2010: Cranage Hall, Cheshire June 18th – 20th Past Present and Future: Where are You? Branches Network Nationwide Branch &Projects Officer CPD Facilitators/ Branch meetings APTUK CPD ‘Certificate of Attendance

  27. APTUK Awards Katherine Miles Annual Poster Competition sponsored by Healpet Posters presented & judged at conference • Primary Care Award • £1,000 education bursary • one year APTUK membership present at APTUK Annual Conference • engraved glass decanter • Secondary Care Award £1,000 education bursary • one year APTUK membership present at APTUK Annual Conference • engraved glass decanter Professional Award APTUK and AAH Pharmacy Technician of the Year Professional Award £500 education bursary one year APTUK membership an engraved glass decanter What do you have to do to enter?

  28. Professional Pharmacy TechnicianThe Future Thank you for listening and I leave you to read APTUKs response to the MPC programme Modernising Pharmacy Careers provides a great opportunity to take stock and drive the development of a standardised post qualification training framework that helps deliver the national pharmacy agenda. To prepare future pharmacy technicians for practice in any sector and to give confidence to those transferring between sectors, it would seem appropriate for structured training programmes to provide experience of both primary and secondary care. As additional roles are delegated and carried out in accordance with standard operating procedures, it is essential that the value of regulation, registration and revalidation of Pharmacy Technicians underpinned by appropriate, accredited training is identified to ensure competency of practice and the safety of patients. Any questions?

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