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Multi-channel Communication for enterprises

Multichannel communication is a term that refers to a company's way of communicating with customers over several different platforms, including email, social media, SMS, and more. Multichannel Retailing is the process of using multiple channels for selling similar products across different platforms. The platforms may be online and offline and the various channels may be brick and mortar store, online store, mobile store, mobile app store, etc.<br>https://www.aclmobile.com/multi-channel-communications-platform<br>

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Multi-channel Communication for enterprises

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  1. SINCH ACL MOBILE AXIOM Multichannel marketing

  2. Sinch Enables Enterprises to Connect With Their Customers Across Several Channels With An Unified API • Sinch allows enterprises to magnetize customer attention and convert and retain them through powerful and personalized conversational marketing campaigns - on any mobile messaging channel. Companies can easily streamline customer interactions through one API with Sinch. They are particularly renowned for their industry-leading Multi-Channel Communication Software called Axiom, which connects with multiple service providers and various departments of an enterprise via a unified API. A unified API aggregates many APIs in the same software category, making integration easier with a standard endpoint and normalized data. This facilitates a consistent experience with reduced integration hassle. Axiom has 99.999 % infrastructure uptime and processes more than four billion monthly transactions. Over five hundred leading enterprises additionally use it.  

  3. Axiom is a state-of-the-art platform that needs minimal manual intervention and results in cost reduction by up to 20- 25%, along with significantly improved operational efficiency. It delivers a truly engaging experience to diverse users and aid enterprises in strengthening their brand perception through enhanced user satisfaction with interactive media usage across multiple channels. Modern customers hardly prefer to stand in queues before a service counter to resolve their issues or ask for help. They like to reach out to companies from their home or workplace convenience by using a laptop or a smart phone.Enterprises today try their best to provide customers with multiple communications options to connect with their brand. The customers enjoy the same level of service regardless of the channel they choose. Usage of such a variety of communication touch points is made possible through the range of Multi-Channel Marketingoptions offered by companies like Sinch.

  4. The conversation API of Sinch can be integrated with almost all their clients' existing apps, whether meant for customer care or marketing automation. It can also be integrated into a Chabot platform. Enterprises can receive inbound requests, send outbound alerts and unify contact history into one chat with Sinch. These features make Sinch solutions ideal for Multichannel Communication marketing. To contact Sinch headquarters, dial +91 120 6139000. About the company: Sinch is headquartered in Noida and offers leading enterprises a wide range of customer communication solutions. This company caters to clients in several parts of India.

  5. Contact Us Address:- 7th Floor, Tower-4,Express Trade Towers 2,B-36, Sector-132, Noida – 201301 Website:- https://www.aclmobile.com/multi-channel-communications-platform Contact Number:- +91 120 6139000 Email US: - sales@aclmobile.com or marketing@aclmobile.com **THANK YOU**

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