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Access Services Conference 2009 Unlocking the 21 st Century Library! Atlanta, GA

Access Services Conference 2009 Unlocking the 21 st Century Library! Atlanta, GA. Managing Student Assistants Jennifer Hughes, Michelle Lewis, & Lee Brown Kimbel Library, Coastal Carolina University http://www.coastal.edu/library/presentations/index.html Email us: access@coastal.edu.

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Access Services Conference 2009 Unlocking the 21 st Century Library! Atlanta, GA

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  1. Access Services Conference 2009Unlocking the 21st Century Library!Atlanta, GA Managing Student Assistants Jennifer Hughes, Michelle Lewis, & Lee Brown Kimbel Library, Coastal Carolina University http://www.coastal.edu/library/presentations/index.html Email us: access@coastal.edu

  2. Hiring and Training Pre-2005 • 20 student assistants • In house hiring process handled by “day” circulation supervisor • One-on-one training by circulation supervisor on duty • Began working on first day of class • First week devoted to completing: • Hiring paper work • Tours of library and service point • Training manuals

  3. Hiring Expanded library hours Increased to 70+ student assistants Online application process -200+ applicants “Drop-in” interviews during 1st week of classes Hiring criteria -Work study status -Availability -Willingness to attend mandatory orientation

  4. New SA Orientation • New Student Assistant Orientation is held the Sunday after classes begin • Orientation purpose • Complete hiring paperwork • Meet all (8) circulation supervisors • Tour library and service points • Introduce employment basic dos/don’ts • Finalize work schedules • New SA’s start work the Monday after orientation

  5. Training • Supervisors oversee the training of all student assistants • Senior student assistants assist with training • Individual training checklist • Utilize training tools • LC Easy • Funbrain.com

  6. Returning SA Orientation • Mandatory re-orientation is held the Monday before classes begin • Purpose of re-orientation • Confirm work schedules • Complete new contact information • Provide updates & changes • Reintegrate key policies • Returning SA’s work the first week of school while the new SA’s are hired

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