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Wright Express EnCompass

Wright Express EnCompass. Master Card WEB Training Guide www.wrightexpresscorpcard.com VPSI ConnectCard Department Monday – Friday 8:15am – 5:00pm EST 1-800-223-8774, Ext. 3509 vpsiconnectcard@vpsiinc.com. Signing On To the Website.

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Wright Express EnCompass

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  1. Wright ExpressEnCompass Master Card WEB Training Guide www.wrightexpresscorpcard.com VPSI ConnectCard Department Monday – Friday 8:15am – 5:00pm EST 1-800-223-8774, Ext. 3509 vpsiconnectcard@vpsiinc.com

  2. Signing On To the Website • Do not attempt to register card. Your username and password was mailed with your card. • Enter username: (small case) • Enter password: (small case) • Enter Organization ID: vpsiinc (small case) • Click “Log In” • Forgot username or password? Contact VPSI ConnectCard Department at 1-800-223-8774 © 2004 Wright Express LLC. All Rights Reserved.

  3. Security ManagerInitial login / Terms of Use Read “The Terms Of Use” carefully and indicate acceptance before proceeding on to this site. Non-Acceptance will return you to your browser. © 2004 Wright Express LLC. All Rights Reserved.

  4. Change Initial Password Note: At your first login you are asked to update information and are required to change your password. Your password must include at least 1 numeric character. ***Do not change the Social Security Number listed. For your protection we do not use social security numbers. Changing this information will lock your account. John Doe xxx-xx-1234 John.doe@vpsiinc.com Update the email address so that you can receive account notifications. © 2004 Wright Express LLC. All Rights Reserved.

  5. Home Page View important messages from VPSI ConnectCard Department View many reports through Quick Links. © 2004 Wright Express LLC. All Rights Reserved.

  6. Fuel Allowance Change Card Management - Account Management Click on the and change the credit limit. The amount will update once your request is approved by VPSI. Please allow 1 – 2 business days for processing. © 2004 Wright Express LLC. All Rights Reserved.

  7. Card Management – Recent Activity View Recent Activity To view Recent Activity click theicon. © 2004 Wright Express LLC. All Rights Reserved.

  8. Card Management – Recent Activity View Approvals and Denials To view details of approvals and denials click on icon to see details. © 2004 Wright Express LLC. All Rights Reserved.

  9. Transaction Maintenance Statement Select the Billing Cycle Use the action items to view Statements and Transactions © 2004 Wright Express LLC. All Rights Reserved.

  10. Detailed Transaction History Transaction Maintenance – Transaction Management Select a billing period by cycle, then click on search. © 2004 Wright Express LLC. All Rights Reserved.

  11. Frequently Asked Questions • What purchases can be made with my VPSI ConnectCard? • A. You can pay for fuel, washes, tolls and parking wherever Mastercard is accepted and the correct MCC codes are used by the fueling station. • I forgot my username/password. • Please contact VPSI ConnectCard Department at 1-800-223-8774 ext. 3509. • I am unable to see the menu options on the Wright Express website. • Changing the social security number locks you out of your account, making these options unavailable for view. Please contact VPSI ConnectCard Department for assistance. © 2004 Wright Express LLC. All Rights Reserved.

  12. Frequently Asked Questions • Q. When does my fuel allowance reset? • A. The fuel allowance resets on the 29th of the month. If the 29th of the month falls on a weekend or holiday, it will reset the 2nd business day following the 29th. • Q. Why was my fueling transaction declined? • There could be many reasons why your transaction declined. You may review the declined reason by visiting Card Management/Recent Activity and clicking on the magnifying glass to view the decline reason. • Q. Can I pay for my fuel purchases inside the service station? • A. All fueling transactions must be swiped at the pump. Attempting to purchase fuel inside the service station may cause the transaction to be declined due to MCC coding. © 2004 Wright Express LLC. All Rights Reserved.

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