Castelle FaxPress Plus ™ FaxPress Premier and FaxPress Enterprise

1. Castelle FaxPress Plus™FaxPress Premier and FaxPress Enterprise

2. Web Training Agenda Basic FaxPress Plus Installation and Configuration – 1 hour Overview of FaxPress Plus product lines and basic installation and configuration instruction. Installation and Configuration • Hardware and software installation • The FaxPress Plus Client • Accessing the Web Client • Basic (minimum) Configuration • Basic Fax Send/Receive test • Q&A

3. Web Training Agenda Darin McGinnes Phone: (408) 852-8065Fax: (408) 852-8165dmcginnes@castelle.com Technical Support Phone: (408) 852-8080support@castelle.com sdk@castelle.com Darius Rike Phone: (408) 852-8016Fax: (408) 852-8116 drike@castelle.com

4. Castelle FaxPress Plus Overview Castelle FaxPress Plus is a complete network fax solution. Benefits provide all Add-On features and integrated solutions at NO ADDITIONAL cost. Software Development Kit is a free download to all our customers. • Includes all necessary hardware and software • Desktop PC faxing • Fax-to-Email integration • Production faxing • Workflow and Document Management Integration • Integration with Scanners and Multi-Function Printers (MFP) • Tools for developing custom fax applications • Support for leading network environments

5. Corporate Partners Multi-Function Printers (MFP) and Scanners File Management and Document Storage Forms

6. Corporate Partners Call Management PBX/Telecom

7. FaxPress Plus 4.1 Software • MSI Installer for the desktop client • Adaptive Faxing • Incoming/Outgoing Deny list (Blacklist) • Custom Incoming Fax Imprinting • International Date/Time options • Web Client Printer • Automated HDD Defragmentation • Automated database maintenance • Automated re-start of Fax Board Service on error (Channels disconnected) • Multiple copies of backup (configurable)

8. Castelle FaxPress Premier Castelle FaxPress Premier first shipped in 2003 and based on the our existing FaxPress features in a complete pre-loaded server platform to efficiently and easily meet our customers faxing needs. What’s in the box??? • FaxPress Premier Fax Server • Power cord • Y Cable for keyboard/mouse connection. • Y Cable for each analog port (each port supports two phone lines) • Software CD - Client software and all additional software components not loaded on the FaxPress Premier. • 60-day Software Support and 1 Year Hardware Warranty

9. Castelle FaxPress Premier

10. Castelle FaxPress Enterprise Castelle FaxPress Enterprise is Castelle’s newest addition to our family of Fax Servers. FaxPress Enterprise is a digital solution for T1 environments, and is ideally suited for organizations with high fax traffic. The FaxPress Enterprise builds on FaxPress Premier hardware features and has been significantly enhanced to improve performance. What’s in the box??? • FaxPress Enterprise Fax Server • Power cord • Y Cable for keyboard/mouse connection. • Software CD - Client software and all additional software components not loaded on the FaxPress Premier. • 60-day Software Support and 1 Year Hardware Warranty

11. Castelle FaxPress Enterprise

12. Castelle FaxPress Enterprise - Redundant

13. The FaxPress Plus System

14. FPP/FPE Server Architecture. User and Job data Bases FaxPress Premier Services Required Services Optional Services Conversion CPI Handler Fax Board Driver Queue Manager E-Mail Gateway Archive Configuration Xerox Interface Trace/ErrorLogger Display Administration StartUp/Monitor Backup AD Synchronizer Drop Fax Windows Embedded Operating System. Server Appliance Kit (SAK) HARDWARE

15. Hardware and Software Installation

16. Installing FaxPress Plus • Physical connections • Rack Mount • Phone Lines (Analog or Digital) • Network (10/100) • Power • Keyboard Monitor Mouse (optional for analog) • Direct • Via KVM • Power On • Hard Switch • Soft Switch

17. Installing FaxPress Plus • OS Level Configuration • IP Settings • Windows (Local Console or Remote Desktop) • FaxMain • Web Client • LCD console • Fax Server Name • Windows (Local Console or Remote Desktop) • FaxMain • Web Client • Join to Domain (Windows only Local or Remote)

18. Installing FaxPress Plus • OS Level Configuration • Anti Virus • Excluded Directories • C:\castelle • C:\fax • C:\program files\Dialogic • C:\winnt\system32 • C:\pagefile.sys • Excluded Ports • 0x1224 – CPI Data • 0x0BB8 – CPI name discovery • 0x1122 – CPI configuration • 25 – SMTP (Castelle Email Gateway) • 139 – NetBios Session Service (Print Spooler, Drop Directory, Drop Fax) • 443 – https(Web Client, Web Services SDK) • 445 – SMB (Print Spooler, Drop Directory)

19. Installing FaxPress Plus • OS Level Configuration • Applications for Server Side Conversion • Needed for conversion of attachments by: • Email Gateway • Web Client(Web Services) • Drop Directory • Install as account running the Castelle FaxPress Conversion service: • Logon Tab of service properties • Default is local administrator account (.\administrator) • MS Office is typical (Apps only and not additional office tools) • MS Word is needed if .doc cover pages contain images or special formatting

20. Installing FaxPress Plus • Special considerations for the FaxPress Premier • Y Cable • Auto Routing Configuration • PBX • DID Trunk • Other options • Special considerations for the FaxPress Enterprise • CSU • T1 line type and settings • Configuring the FPP T1 Board • Auto Routing Configuration • Number of DNIS digits

21. The FaxPress Plus Client

22. The FaxPress Plus Client • Primary User and Administration interface. • Send and Receive faxes. • View and manage incoming and outgoing fax queues, phonebooks, cover pages, favorite documents etc. • Configure Server, user settings, line settings, embedded services, etc. • View transaction logs and reports

23. The FaxPress Plus Client • Client PC Specifications • Pentium III 500 Mhz or equivalent • 64 MB RAM • 50 MB HD space • 10/100 Base T Network connection

24. The FaxPress Plus Client • Installation Options • User Installation • Administrator Installation • Terminal Server Installation • Remote Setup • MSI package

25. The FaxPress Plus Client • Components • FaxPress Plus – Primary user and administrative interface. • TrayFax Alert – Notification tool for sent/received fax notifications. • Microsoft Office Support – Add FaxMain to Send to of Office File menu, Fax Merge, Cover Page Macro for MS Word. • GoldMine Support • Castelle Cover Page Editor (For PCL cover pages to use with FaxPress) • Help Files • Administration tools (Admin install only) • Simple Fax Utilities (Admin install only)

26. The FaxPress Plus Client • First Login to FaxPress Plus Server (Demo) • Same Network Segment • Different Network Segment • Server Activation • Enable 30 days • Obtain key from Web

27. The FaxPress Plus Web Client • Access the fax server via Web Browser • Uses HTTPS (SSL) by default • HTTPS://FaxServerName or HTTPS://IPAddress • Most functionality of the Desktop client • Web Client printer • Only way to access the client User Interface from the fax server • Good tool to log into the fax server from home or away from your desk.

28. Configuring the FaxPress Plus Server • Required FaxPress Plus Server Configuration (minimal configuration) • Line Settings • Dialing Rules • Storage Reclamation • Sending a Test Fax • Fax Confirmation • Receiving a Test Fax Basic Configuration

29. Q&A

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