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Kindle support - Troubleshoot Kindle Paperwhite update Issues

In this Presentation, we will discuss the troubleshooting steps for kindle paperwhite software update. If your kindle update is unavailable or is displaying an error message, then continue viewing this blog post. There is no need to take kindle Support Assistance after reading this.

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Kindle support - Troubleshoot Kindle Paperwhite update Issues

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  1. How to troubleshoot Kindle Paperwhite software update? www.usremotesupport.com Call TOLL FREE +1-844-305-0087

  2. US Remote Support • We at US Remote Support have been offering the most dynamic support for Kindle devices. With the increase of the number of Kindle models getting increased, we have bolstered our kindle support to meet the requirements of our customers. We offer the best Kindle com support regardless of the model and make customers are using. • US Remote Support has always offered a support that is at par with www Kindle com support, so don’t wait any longer and give us a call right away!

  3. Introduction Now we are going to discuss various issues along with the suitable solutions in relation to software update of your Kindle paperwhite model.

  4. Update Kindle option is grayed out in settings • Causes: The update file is not properly transferred to your device from the remote device or some file is missing in the directory. • Solution: Connect the kindle with the computer again with the help of USB cable and check whether all files are transferred successfully into the kindle or not. Check the root directory of the kindle. In case you find any problem in searching the root directory of a kindle, you can take Amazon kindle support from the website. Stepwise instructions are available on this link. You can read them easily from the page.

  5. Update seems as if it’s started but doesn’t update the Kindle • Issue: Once you searched out ‘update kindle’ option from settings and when you click to start update but unfortunately it doesn’t start. • Cause: This issue arises when you have not changed the file name properly and duplicate files are still in your kindle device. • Solution: clean up all the update files from your computer as well as from the kindle and repeat the update process from the starting. You must keep this thing in mind that there should be no trailing space after any file name otherwise the problem may occur again. Check the firewall of your system, whether it is turned on or not. If not, then turn it on to initiate file transfer process. If you find any problem in downloading the update from Kindle com support link, then you can take Kindle help from the update help link.

  6. Previous version number is still displayed even after update • Issue: If you have noticed same software version on the screen even after downloading the latest one. • Cause: The new update is not installed properly on the system. • Solution: If you have updated your kindle through side loading process, then repeat the installation procedure but if you have downloaded the update directly on your kindle with the help of Wi-Fi connection, then update will refresh once you restart your device. Check the version now in your settings. If there is still having the same problem then go to www Kindle com support link.

  7. How to check your device software version To check the current or previous version of your software before downloading the new one, follow the below-mentioned steps on your kindle device. • Go to home menu, press ‘menu’ icon and open ‘settings’. • From ‘settings’, go to ‘device information’ and tap on it. • If you have the latest version, then you will find on the screen, otherwise, proceed with the steps to download and install updates manually. • The process to download and install the update is same for kindle fire tablet as well. For more information, you can take support from Kindle fire supporthelp link.

  8. Transferring and installing software updates manually • From your PC go to kindle paperwhite software update link and download the application file. • Now to transfer the file to kindle, plug your kindle into the PC with the help of USB cable. • Transfer the file to kindle with the help of Drag and Drop option. • Make sure that you are sending the file to root directory of the kindle. • Wait for file transfer process to get completed and disconnect kindle from the computer. • Open ‘update kindle’ option from settings of your kindle and click on ‘ok’. If you find any problem, then call at Amazon kindle customer service number.

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