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THE BUSINESS OF OMNI-CHANNEL RETAIL

THE BUSINESS OF OMNI-CHANNEL RETAIL. SPS Commerce (NASDAQ: SPSC). Headquartered in Minneapolis, MN 100% retail enterprise cloud services 50 consecutive quarters of growth Profitable, strong balance sheet Retail industry’s largest network

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THE BUSINESS OF OMNI-CHANNEL RETAIL

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  1. THE BUSINESS OF OMNI-CHANNEL RETAIL

  2. SPS Commerce (NASDAQ: SPSC) • Headquartered in Minneapolis, MN • 100% retail enterprise cloud services • 50 consecutive quarters of growth • Profitable, strong balance sheet • Retail industry’s largest network • 2,000 Retailers, 50,000 Suppliers, 1,000’s of 3PLs, Carriers, Factories SPS Commerce Confidential Information

  3. $83,000,000,000 68% 29% 13,000,000,000 5

  4. OMNI-CHANNEL FUNDAMENTALS Item Management Adaptability Sell-Thru Velocity Item Sourcing Frictionless Scale

  5. AGENDA - MORNING 9:00-9:50 amOmni-Channel Retail: A view from the front Paula Rosenblum, RSR Research 10:00-10:50 amLeaving the Catalog Behind Bill Gratke, Lamps Plus Sanjay Parthasarathy, Indix Mike Lapchick, Shotfarm 11:00-11:50 amWhere is the customer and what are they buying? Michelle Landis, UnderArmor 8

  6. AGENDA - AFTERNOON 1:00-1:50pmThe Key to Infinite Aisle Success Justin Stevens, Quirky Jim Sustar, Trademark Global 2:00-2:50pmWhy Drop-Ship Changes Everything, and Nothing Tanya Tremoulet, SOG Knives Mark Hopkins, Skullcandy Chad Collins, Accellos

  7. PAULA ROSENBLUMRSR RESEARCH Omni-Channel Retail: A view from the front

  8. AGENDA - MORNING 9;00-9:50 amOmni-Channel Retail: A view from the front Paula Rosenblum, RSR Research 10:00-10:50 amLeaving the Catalog Behind Bill Gratke, Lamps Plus Sanjay Parthasarathy, Indix Mike Lapchick, Shotfarm 11:00-11:50 amWhere is the customer and what are they buying? Michelle Landis, UnderArmor 11

  9. AGENDA - AFTERNOON 1:00-1:50pmThe Key to Infinite Aisle Success Justin Stevens, Quirky Jim Sustar, Trademark Global 2:00-2:50pmWhy Drop-Ship Changes Everything, and Nothing Tanya Tremoulet, SOG Knives Mark Hopkins, Skullcandy Chad Collins, Accellos 12

  10. THE BUSINESS OF OMNI-CHANNEL RETAIL

  11. APPENDIX 14

  12. KEY CHALLENGE(S) “(In 2012) Amazon posted Web sales of $61 billion, compared to an estimated $7.7 billion for WalMart” -WSJ, June 18, 2013

  13. TODAY’S MARKET Change is the new normal Small becomes big, fast Pace is quickening

  14. DIRECTIONAL INDICATORS MOBILE CONSUMERS FRICTION REDUCTION, EVERYWHERE SOCIAL…EVERYTHING 17

  15. OMNI-CHANNEL FUNDAMENTALS Item Management Adaptability Item Sell-Thru Velocity Item Sourcing Frictionless Scale

  16. ONE CONNECTION Retailers Complete Cloud-based Integration to 10,000’s Of trading partners Suppliers, vendors, Manufacturers, Distributors ERP RSX = RETAIL STANDARD XML The standard for trading partner integration

  17. ITEM MANAGEMENT • Hundreds of attributes • Retail, ordering, logistics, pricing & more • E-commerce readiness • Marketing content • Image, digital asset management • Inventory information • Current & future quantity • Location

  18. ITEM SELL-THROUGH • Enable responsive sell-through performance, by location • Collaboration between retailers and suppliers • Visibility enables successful customer experiences

  19. ITEM SOURCING • Endless-aisle retail = exponential item growth • Annual SKU growth of 60 - 100% • Customers “expect” two day delivery • Reliance on drop ship due to capex limitations • Traditional retailer sourcing & merchandising practices do not scale

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