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Committee on Homelessness Presentation July 12, 2012 Arash Ghafoori , Executive Director

Committee on Homelessness Presentation July 12, 2012 Arash Ghafoori , Executive Director. Overview and Purpose.

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Committee on Homelessness Presentation July 12, 2012 Arash Ghafoori , Executive Director

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  1. Committee on Homelessness Presentation July 12, 2012 ArashGhafoori, Executive Director

  2. Overview and Purpose • NPHY provides a 24/7/365 safety net for homeless youth, including street outreach, mobile crisis intervention, family reunification, an emergency shelter, a drop-in center, and an independent living program • Our wraparound services aim to ensure that no youth ever has to spend a night on the streets

  3. Program OVERVIEW • NPHY offers 6 distinct programs for homeless youth—these 6 programs’ services can be grouped into the following categories: Outreach and Advocacy, Safe Place and Mobile Crisis Intervention, Family Reunification Services, Short-term Immediate Intervention, Long-Term Housing and Supportive Services, and After-Care Services for Youth Transitioning to Self-Sufficiency • Outreach • Safe Place • Operation Go Home (family reunification) • William Fry Drop-In Center • Emergency Shelter • Independent Living Program

  4. Program Improvements • Drop-In Center • Intakes are 31% higher in the fourth quarter (77) when compared to third quarter (59) • Independent Living Program • Lowered cost per client • Have been full or near full for last 6 months with clients exiting successfully • Plans for curriculum-based life skills • Emergency Shelter • Changes in structure allows 4 beds at all time and also allows for coverage any time the DIC is closed • Outreach • AmeriCorps VISTA • Collaboration with LVMPD

  5. Organizational Improvements • Overhauled SOPs to improve communication, transparency, appropriate oversight, and checks and balances on all levels • Switched auditors to ensure effective and balanced outside review of financials • Instituted policies and procedures to ensure judiciousness and transparency with every donated dollar • Data capture improvements • NPHY is achieving more efficient expenditures per client. Organizational budget trimmed by 16% without eliminating any services while meeting the needs of higher volumes of clients

  6. Where we are now • Demand for services are rising • We are working diligently to improve the agency’s capacity top-down, enhancing everything from financial controls and administrative procedures to our programs services structures and the data capture of our client-related outcomes • We are positioning ourselves to be an effective and efficient homeless youth service provider in Southern Nevada for years to come • Transparent, client-centered and mission-focused • Working on diversifying revenue stream, maintaining cash flow, and strategic plans

  7. NPHY Testimonial Video

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