IT Shared Services Strategy Friday, November 25, 2005

1. IT Shared Services StrategyFriday, November 25, 2005 Gale Blank, Director General Product Management Information Technology Services Branch

2. Aim and Scope ITSB, working with CIOB/TBS, is taking a leadership role in providing SHARED IT SERVICES ACROSS THE ENTERPRISE, which will transform the way the GoC does business and information technology (IT). This is not just about IT, it�s about managing a Government of Canada-wide change.

3. How Big Is The Opportunity?

4. Business Drivers

5. Information Technology in GoC IT Services FTEs 16,000+ FTEs in IT services Average FTE annual growth over 7% since 1999 Labour costs of total IT services increasing by over 10% annually Approximately 30% in regions (higher for IT infrastructure resources) GoC FTEs Served 284,000 (excluding DND military)

6. Managing the Elements of Change

7. Vision While external and internal services transformations will drive modernizing government, Shared IT Services will enable the transformations.While external and internal services transformations will drive modernizing government, Shared IT Services will enable the transformations.

8. Where the SSO Fits

9. A Sound Methodology

10. Implementation Strategy

11. Planned Pace

12. A Focused SSO

13. IT Shared Services StrategyFriday, November 25, 2005 Gale Blank, Director General Product Management Information Technology Services Branch