CDEMS User Meeting November 8, 2007

1. CDEMS User Meeting November 8, 2007 The Role of the CDEMS Coordinator

2. Jodi JarrellChronic Disease Specialist Highline Medical Group • Education • BA, The Evergreen State College • Yearlong program in management & strategic planning • Other foci included Nutrition, Health Care Policy, Quantitative Methods, Computer Programming • Independent study in Disease Management • Former studies at Austin Peay State University and SPSCC

3. Work Experience • State of WA, DSHS • Management Analyst • State of WA, DIS Telecommunications • Billing Analyst • Former clerical positions in Hospital setting(several years ago) • Extensive experience with MS Access • Passionate about disease prevention and management

4. Proforma Goal & Request • The goal of Highline Medical Group is to build a comprehensive chronic disease management program that is sustainable and that will strengthen the existing health infrastructure and help improve quality care. • Request - Create a new FT position to manage, educate, coordinate, and build a chronic disease registry with a mission to improve outcomes for our chronic disease population at Highline Medical Group.

5. Position Summary • Responsible for establishing, advancing and maintaining systems to manage chronic illness patients. Work closely with physicians, directors, clinic managers, and staff to integrate medical and preventative services.

6. Primary Duties • Set up chronic disease management database for each clinic and assist with other areas of chronic care model implementation. • Do initial data extraction. • Be trained in all details of data entry and report capabilities of the CDEMS and asthma registry systems. • Train physicians and staff in maintaining the registry.

7. Primary Duties (cont’d) • Be responsible for assuring that appropriate reports and documentation are maintained for all above activities. • Develop and maintain policy and procedures relative to all above activities. • Work with the grants program manager as needed to further support the chronic care models as identified.

8. Strategies • Scorecard • Chronic Disease Committee • Consolidated database • Internal collaborative for spread • NCQA certification

9. Keys to Success • Support from all levels • Provider champion • Chronic Disease Committee • Focus on processes • No team left behind • Assistance with abstracting • What works for one does not work for all • SharePoint as a collaboration & communication tool

10. Barriers • Logistics • Network Issues • Licensing issues • Organizational and staffing changes

11. Any questions?

12. Thank you!