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Intercultural Communication as Intercultural Dialogue: Revisiting Intercultural Competence

Intercultural competence. What does intercultural competence consist of?What qualities should people have in order to be interculturally apt?Is intercultural competence something one can learn?Or be trained in?. Communicative Competence. Competence vs. performance(Noam Chomsky)Communicative com

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Intercultural Communication as Intercultural Dialogue: Revisiting Intercultural Competence

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    1. Intercultural Communication as Intercultural Dialogue: Revisiting Intercultural Competence Liisa Salo-Lee, Ph.D. Professor University of Jyväskylä Department of Communication P.O. Box 35 FIN-40014 University of Jyväskylä Tel. +358-14-260 1514 Fax +358-14-260 1541 Email: liisa.salolee@jyu.fi

    2. Intercultural competence What does intercultural competence consist of? What qualities should people have in order to be interculturally apt? Is intercultural competence something one can learn? Or be trained in?

    3. Communicative Competence Competence vs. performance (Noam Chomsky) Communicative competence (Dell Hymes) ethnography of speech language didactic applications

    4. Intercultural Competence ”overseas/cross-cultural/intercultural effectiveness” ”cross-cultural proficiency” ”cross-cultural awareness” ”cross-cultural adaptation”

    5. Intercultural Competence ”deficiency” – models ”skills” - models ”competence” – models

    6. Broad domains of Intercultural Competence other-orientation behavioral flexibility communication & cultural sensitivity

    7. Intercultural dialogue understanding listening empathy openess trust atmosphere responsibility

    8. Dialogue to explore to expand to discuss to investigate to exchange ideas to review to ventilate

    9. Listening ”Once we see someone as bearing a label we don´t like, we stop listening” (Tannen 1999:36)

    10. Listening ”When someone really hears you without passing judgement on you, without trying to take responsibility for you, without trying to mold you, it feels damn good… When I have been listened to and when I have been heard, I am able to reperceive my world in a new way and go on. It is astonishing how elements what seem insoluble become soluble when someone listens.” (Carl W. Rogers on impact of empathy, in Rosenberg 2001:119)

    11. Different opinions ”In dialogue there is opposition, yes, but no head-on-collisions. Smashing heads does not open minds.” (Tannen 1999:26)

    12. Atmosphere Atmosphere is a ”pervasive feeling” which makes collaborative learning or knowledge-sharing possible in a multicultural environment (Holden 2002)

    13. Dialogical competence knowledge, skills and motivation to participate in a responsible way to an interaction so that the participation is both effective and appropriate in the respective context. (Törrönen 2001)

    14. Responsibility for the Other Martin Buber Mihail Bakhtin Emmanuel Levinas Jürgen Habermas

    15. ”Ethic of aggression” (Tannen 1999)

    16. ”Nonviolent Communication. A Language of Compassion.” (Marshall B. Rosenberg 2001)

    17. Debate vs. Dialogue ”It´s a challenge we must undertake, because our public and private lives are at stake” (Tannen 1999:290)

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