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How it works

How it works. Reports fault. Customer. Service desk. SMS. Engineer. Job Created. Dials in. Job info. Engineer. Engineer uses Complete Service Mobile to dial into head office compete service system.

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How it works

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  1. How it works

  2. Reports fault Customer Service desk SMS Engineer JobCreated

  3. Dials in Job info Engineer Engineer uses Complete Service Mobile to dial into head office compete service system. Complete service system gives the engineer job information including: maps, addresses, manuals and the best routes to eachjob.

  4. Customer Engineer Printedreceipt Engineer services customer appliance. Engineer prints receipt for customer. Engineer uses Complete Service Mobile to enter job as completed.

  5. Customer Complete service links with your accounts software. Accounts software generates invoice for customer. Accounts software

  6. Contact Fixzone Fixzone (UK) Ltd.Park HouseLombard Business Park8 Lombard RoadLondonSW19 3TZ Tel: +44 (0) 870 766 7674 Fax: +44 (0) 870 1640 0608 Web: http://www.fixzone.com

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