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Module three

Module three. Safety and Security.

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Module three

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  1. Module three Safety and Security This publication has been produced with the financial assistance of the European Union. The contents of this publication are the sole responsibility of SNV/ ILO and can in no way be taken to reflect the views of the European Union. For more information on EuropeAid, please visithttp://ec.europa.eu/europeaid/

  2. 2 Module Overview Topic 1: Visitor health Topic 2: Safety

  3. Topic One Visitor health

  4. 4 Common health risks Food and water safety Malaria Stomach-ache/ Diarrhoea Allergies Dehydration Sun protection Insect bites Malaria Dengue Stomach-ache Allergies Dehydration

  5. 5 Common health risks Strange local foods Mosquito’s sting Snake bite Travelling under hot weather

  6. 6 Identify causes of health risks to visitor ? ? ? ? ? ?

  7. 7 Activity 1: Discussion on common diseases Divide into 3 groups. In your groups discuss: • How to prevent common diseases and illnesses: - malaria and dengue - stomach-ache - allergies • Present discussion outcome of the group • Other groups comment and contribute

  8. 8 Malaria and Dengue • Always use mosquito net when sleeping • Use mosquito repellents when travelling to forests, mountains, lakes, rivers.

  9. 9 Stomach-ach/ Diarrhoea • Don’t drink tap or unsafe water • Don’t eat unhygienic foods on the streets • Be careful when you advise tourists to try strange local foods or drinks. ?

  10. 10 Allergies • Keep tourist who are allergic away from allergy sources: • Pets • Flora • Insects • Foods e.g. nuts • Drinks • Dust

  11. 11 Explain a sick guest’s health situation to a doctor Guest’s medical history (if capable) Reason, situation that caused guest illness Time since guest have been sick up to present Actions or first-aid or medicine that have been applied How far guest’s reaction. Foods poisoning Insect sting Snake bite

  12. 12 Physical capability of guests • To offer the most suitable tour itinerary, identify tourist physical capability with regard to: • Gender • Age • Appearance • Medical history

  13. Topic two Visitor safety

  14. 14 Identify common safety &security issues for tourists • Traffic accidents • Dog and animal bites • Insect bites and stings (e.g. mosquito, • flea, leech, bee, etc.) • Falls • Theft, robbery, personal attack

  15. 15 Activity 2: Group discussion on preventing common accidents Divide into 3 groups. • In your groups discuss - How to prevent common accidents: • Traffic accidents • Dog and animal bites • Insect stings and bites • Falls • Theft, robbery, personal attack • Present group discussion outcomes

  16. 16 Activity 3: Flashcard activity Work in pairs • Each pair gets a flashcard from your trainer • Read your flashcard and decide if it poses a safety risk or not • Tell the class about it.

  17. 17 Prevent common accidents Alert tourist to any possible safety risks that they may encounter: Pets or animals Do not collect or touch live insects Pay attention when crossing the road Wearing suitable shoes and clothes for excursions Deposit valuable items and travel documents in a safe place at the hotel Avoid go out alone at night Carry minimum cash. Theft Robbery Safety box Accidents Falls

  18. 18 Responding to an emergency • Emergency are defined as occurrences that threaten visitor safety such as: • Heart attack • Poisoning by foods or snake • bite/ insect stings • Burns • Electric shock • Traumatic brain injury due to fall or beating • Broken limbs

  19. 19 Responding to an emergency Steps 1. Determine the level of danger of the injury 2. Secure patient and remove from injury sources 3. Ask other people to help 4. Call emergency number 5. Apply basic first-aid treatment 6. Take to doctor or hospital if necessary

  20. 20 Activity 4: ID test Participate in an Identification Test on items to be found in a First Aid kit.

  21. 21 First aid items

  22. 22 Clean and dress a wound 2. Wash hands Get clean water & first-aid kit 4. Cover wound with plaster or bandage 3. Clean wound

  23. Thank You for your attention! The HITT Programme and its Contributors This series of materials has been produced in collaboration between the High Impact Tourism Training for Jobs and Income Programme (HITT) funded by the European Union and the International Labour Organisation (ILO) in Vietnam. These programmes and organisations contributed to the development and printing of this material and will be using these training materials to deliver High Impact Tourism Training to their respective target beneficiaries. The programme supports informal workers and potential workers from the tourism sector of Vietnam to enhance their productivity and professionalism, and to increase their employability and income opportunities. The HITT programme is implemented by the Netherlands Development Organisation (SNV) through the financial assistance of the European Commission (EC) Investing in People programme. This publication has been produced with the financial assistance of the European Union. The contents of the publication are the sole responsibility of the HITT Programme and can in no way be taken to reflect the views of the European Union. For more information on Europe Aid, please visit http://ec.europa.er/europeaid/

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