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Making the switch to OneHR

Making the switch to OneHR. Jim Ritchey, VP of Human Resources Sky Ridge Medical Center. Agenda. The n eed f or change The recruitment model Changing the face of HR Becoming an HR Business Partner The HR Business Partners Tool K it HR and the patient experience Group Activity.

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Making the switch to OneHR

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  1. Making the switch to OneHR Jim Ritchey, VP of Human ResourcesSky Ridge Medical Center

  2. Agenda • The need for change • The recruitment model • Changing the face of HR • Becoming an HR Business Partner • The HR Business Partners Tool Kit • HR and the patient experience • Group Activity

  3. The Expansion • $117 Million Dollar Expansion

  4. The definition of insanity • The 200 position dilemma • Coming to terms with the need for change • Selling the vision to the Senior Team

  5. The HRIS Clean Up • The need for clean data • It takes a village • The Manager Webtop

  6. The specialty recruitment model • Recruiters assigned by specialty • One-stop shop for the manager • A single point of contact for the candidate

  7. Challenges we faced • Communication • Getting to know the recruiters • Process • Peer Interviewing

  8. The Secret Sauce • Manger Webtop • Facility Tours • Increased recruiter bench strength • One-stop shopping • Decreased internal competition • Commitment to the model

  9. Lessons Learned • It works! • Standardization is key • Communication at all levels • Accept that change is difficult • Helping us prepare for the oneHR transition

  10. Making a case for the HR Business Partner Shift • Perceived lack of service • Inconsistent messaging • Perceived lack of accountability • Addressing the 24/7 need • Leadership wanted a partner in HR

  11. Selling it to the team • W-I-I-F-M • Dividing the house • Becoming a strategic partner • Selling it to the leadership team • Rolling it out to the house

  12. Tools, Presentations and Wins • Morning Rounds • Mobile HR Unit • Bringing data to the conversation • Hire for Success • Onboarding for Success • 30-Day Retention Call • Performance Management • The “in the know” advantage

  13. A day in the life…

  14. HR and the Patient Experience • When a patient calls • Tying it all together • This is why we do it

  15. Activity • In groups of 2 to 3 discuss the following: • What tools and practices have you adopted that have prepared you for the oneHR transition? • Is there a tool or practice that you heard about today that you will consider implementing. Why? • Share your answers with the group.

  16. Questions Thank You!

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