Organizational Alignment through Enterprise Reporting

1. Organizational Alignment through Enterprise Reporting A decision & instructional support system to empower educators, Administrators, parents and students, to build a world class education. Facilitating coherence in their decision making process to organically foster transformative change aligned with organizational strategy & goals. By Adel Jalili Digital Innovation Strategist Adel.jalili@lausd.net LAUSD Innovation Strategy: Enterprise Reporting

2. What is this presentation about • The following is a digest of a six months research of LAUSD’s eco system of end-users, roles, levels, and enterprise reporting applications that supports day to day operations district wide. It also incorporates the work of several leading academic scholars and authors such as Michael Fullan and Richard A. Villa Ed.D. who have been leading the education reform initiative for decades. • The goal remains a world-class education for every student preparing him or her for college and career. However, the world into which these students will emerge has changed, with technology pervading all aspects of modern life. • The presentation highlights key components to the implementation of Coherence in the digital age, its challenges and strategies to foster Coherence integration organically. • It’s intended to be implemented and iteratively evolved in collaboration with ITI taskforce, ITD, ODA (Office of Data & Accountability) and the Division of Instruction. LAUSD Innovation Strategy: Enterprise Reporting

3. Table of contents • Concept Rationale • Value • Implementation Roadmap • Where we are now • Q&A

4. This presentation is informed by

5. Coherence: The Right Drivers in Action for Schools, Districts and Systems. • Definition • “Coherence is defined as consisting of the shared depth of understanding about the purpose and nature of the work in schools and districts.” • Integration Challenges • Operational Overload • Fragmentation • Policy Churn Source: Coherence by Fullan & Quinn, 2016 book. LAUSD Innovation Strategy: Enterprise Reporting

6. Coherence Framework Summary Align Measure Inspire Enable LAUSD Innovation Strategy: Enterprise Reporting

7. Case Study from the Commercial Sector

8. Uber’s Driver app aims to boost income and rider satisfaction. Uber has redesigned its Partner app to give its drivers more information on how to make more money while delivering a better ride experience to their passengers. "From choosing when and where to drive, to tracking progress toward goals -- our driver-partners make choices at every turn," Uber said in statement. "Through feedback sessions, research and testing, we collaborated with drivers to understand how our team of engineers, designers, and data scientists could build features that would best meet their needs." Inspire - Enable Measure Progress Align

9. Adapting Uber’s Income Boost Model Uber is providing personalized information to its drivers so they can make better decisions to leads to more income for drivers, for Uber, and as a result empower the rider with better service. LAUSD will provide personalized information to its educators and admins so they can make better decisions that leads to better outcomes for them, for LAUSD, and as a result empower the student with better education.

10. The key catalyst for organizational alignment is the seamless flow of daily information anywhere, anytime and from any device, in support of their day to day duties and in their uninterrupted workflow, as instructional content and operational notification alerts with action suggestions. Solution: An Integrated reporting platform that leads to a instructional support system LAUSD Innovation Strategy: Enterprise Reporting

11. Benefits LAUSD Innovation Strategy: Enterprise Reporting

12. Immediate and long term reporting capabilities for the district LAUSD Innovation Strategy: Enterprise Reporting

13. But there are Implementation challenges for LAUSD The district wide strategy must define its mission, values, vision, goals and objectives for each level and role, as well as success metrics for measuring progress toward reaching those objectives. Putting a district wide strategy into practice requires building a coherent platform that enables people at all levels to carry out their part of strategy. LAUSD Innovation Strategy: Enterprise Reporting

14. Strategies to mitigate implementation challenges

15. Systems fragmentation prevents strategy integration !? Training, Emails, Documents ? ? LAUSD Innovation Strategy: Enterprise Reporting

16. It also leads to user pain points Based on user interviews with most active users of MiSiS and Data Coordinators across the district Reporting re-work due to the fragmented structure of our data systems is the #1 pain point for the users! LAUSD Innovation Strategy: Enterprise Reporting

17. Enterprise reporting consolidation will deliver integrated actionable insight Training, Emails, Documents LAUSD Innovation Strategy: Enterprise Reporting

18. It will focus teams on the key data they need to succeed in their part of the macro strategy “Performance dashboards leverage a business intelligence infrastructure to help organizations monitor their progress toward achieving strategic objectives as measured by key performance indicators. It is a layered information delivery system that parcels out insights and alerts to users to focus their energy on critical information.” - Wayne Eckerson This framework is being utilized by the Office of Data and Accountability Source: Performance Dashboards by Wayne Eckerson LAUSD Innovation Strategy: Enterprise Reporting

19. Maturity roadmap to reach proactive measuring capability We are here! Source: Performance Dashboards by Wayne Eckerson LAUSD Innovation Strategy: Enterprise Reporting

20. We need to manage change to be effective • “Business, nonprofit, and public sector leaders are facing new and daunting challenges - rapid-paced developments in technology, sudden shifts in the marketplace, and crisis and contention in the public arena. If they are to survive in this chaotic environment, leaders must develop the skills they need to lead effectively no matter how fast the world around them is changing.” • Fullan,Leading in a Culture of Change Source: Adoption of Ambrose’s (1987) managing complex change model Restructuring for a Caring and Effective Education book by Richard A. Villa, Jacqueline S. Thousand LAUSD Innovation Strategy: Enterprise Reporting

21. Well managed change process over time LAUSD Innovation Strategy: Enterprise Reporting

22. How do we get there? Implementation & adoption roadmap

23. Incubating Organizational Coherence To incubate Coherence, we need to align the activities of educators and staff with a clear, unambiguous set of goals and objectives so they are enabled at all levels to carry out their part of the strategy. LAUSD Innovation Strategy: Enterprise Reporting

24. Change Adoption Model Source: Adoption of System Change Model by Fullan & Digital Transformation Change Adoption Methodology LAUSD Innovation Strategy: Enterprise Reporting

25. Stage 1. Initiation • District-wide Platform & Standardization • - Implementing Platform Infrastructure

26. Strategy • Standardize the look & feel across enterprise reporting systems, compatible with current & future technologies with peak data performance and minimal training, accessible across all devices.

27. Current fragmented report types [Now] This structure relies on educators and admins to be tech savvy in order to learn and access these reports across various enterprise reporting systems. + Self Service reports catalog accessed through various systems Self Service Tool Standard Reports from MiSiS, Welligent and new LMS. Analytical reports available in MyData. Test Summaries CAHSEE, CELDT, PFT, SBA, NAEP School Report Cards (SARC) Reports and dashboards created by users to meet their individual needs MiSiS Explorer MiSiS Ad Hoc Reporting LAUSD Innovation Strategy: Enterprise Reporting

28. Consolidating the reports into MAD Model + Personalized launchpads/dashboards + At-a-Glance Self Service Tool Monitor Standard Reports across data marts Analyze Longitudinal Reports Drill Data Mine Pivot across relational data Reports and dashboards created by users to meet their individual needs MiSiS Explorer MiSiS Ad Hoc Reporting Source: Performance Dashboards by Wayne Eckerson LAUSD Innovation Strategy: Enterprise Reporting Analytical reports available in MyData Test Summaries CAHSEE, CELDT,PFT,SBA,NAEP School Report Cards (SARC)

29. Data Refinery model [ Future] Wisdom Apply Wisdom Iterative Review & Refining Actions, Plans, Initiatives Predictive Models Analytical & Reporting Tools Data Warehouses Create Data MiSiS My Data New Data Source: Performance Dashboards by Wayne Eckerson LAUSD Innovation Strategy: Enterprise Reporting

30. Focusing on Superintendent King’s three building blocks, “ABCs,” of learning • “A Performance Dashboard translates the organization's strategy into objectives, metrics, initiatives, and tasks customized to each group and individual in the organization. Providing information and insights that enable educators, admins and parents to improve decisions, optimize process and plans, and work proactively.” Source: Michelle King’s Welcome Back email Source: Performance Dashboards by Wayne Eckerson LAUSD Innovation Strategy: Enterprise Reporting

31. The learner-centered data cloud

32. The Big Picture Hierarchy

33. Translating the organization's strategy into objectives LAUSD strategy will empower educators, admins and parents with real time information to make data driven decisions and perform better for their students! Student Interface Attendance Belonging Course Performance Decision - Action Strategy flow defines the information needed at each level to support decisions for each role LAUSD Innovation Strategy: Enterprise Reporting

34. The ultimate enterprise reporting vision Life with Oracle Alta UI

35. Users Student Educator Admin Parents A consistent user interface that extends across all data Alta UI Single Access Portal • Launchpad • Performance Dashboards - Notifications • At-a-Glance pages Ad Hoc Tools Browser / Mobile Human Friendliness & Action Driving OBIEE 12c DB LAUSD Innovation Strategy: Enterprise Reporting

36. My Launchpad Workflow Secure Login Monitor& Query Analyze, Drill & Pivot to other “At-a-Glance” LAUSD Innovation Strategy: Enterprise Reporting

37. My Launchpad Workflow Monitor& Query Analyze & Drill Analyze & Drill LAUSD Innovation Strategy: Enterprise Reporting

38. The Student At-a-Glance The Student’s Integrated information will be categorized in human-friendly buckets to make it easier to understand, navigate and explore! A taxonomy effort can re-organize the information on the Student At-a-Glance to make it more recognizable and easier to explore for discovery. School/LD/CO: Teachers: Parents/Guardian: LAUSD Innovation Strategy: Enterprise Reporting

39. The Teacher At-a-Glance The Teacher’s Integrated information will be categorized in human-friendly buckets to make it easier to understand, navigate and explore! School/LD/CO: Grade Level/Subject: Supervisor: LAUSD Innovation Strategy: Enterprise Reporting

40. The At-a-Glance roll up Adopting the hierarchy, student At-a-Glance level data will bubble up to teachers, preferred schools, local districts and central office to deliver precise and relative KPIs to each local level. LAUSD Innovation Strategy: Enterprise Reporting

41. LAUSD Innovation Strategy: Enterprise Reporting

42. March 21 • Apr 25 • Aug 8 Enterprise Reporting & Infrastructure Roadmap We are here! LAUSD Innovation Strategy: Enterprise Reporting

43. March 21 • Apr 25 • Aug 8 Enterprise Reporting Timeline MiSiS Ad Hoc Phase 1 MiSiS Ad Hoc Phase 2 Student Courses Grades Parents Assessment Enrollment RT Attendance RT Scheduling EL Health Athletics CALPADS Transcripts GATE SPED Summer School Student Support Staff Credentials Welligent Ad Hoc Reporting Data Design Security Model Dashboard Reports Data Extraction MyData Longitudinal Data Longitudinal Student Record Testing & Assessment Transcripts & Grades Attendance History A-G Enrollment History Charter Schools Data Design Security Model Dashboard Reports Performance Dashboard + Launchpad LAUSD At-a-Glance Local District At-a-Glance School At-a-Glance Classroom At-a-Glance Source: John Parker’s recent Enterprise Reporting update LAUSD Innovation Strategy: Enterprise Reporting

44. Results: A World Class Education Aligning growth for students with faculty empowerment through consolidated enterprise reporting. LAUSD Innovation Strategy: Enterprise Reporting

45. Q&A