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EBUS 400

EBUS 400. eCommerce. Joseph Lewis Aguirre. FUD. VALUES/TOOLS. VALUES/TOOLS. Strategy.

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EBUS 400

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  1. EBUS 400 eCommerce Joseph Lewis Aguirre

  2. FUD

  3. VALUES/TOOLS

  4. VALUES/TOOLS

  5. Strategy At the height of the dot-com bubble, Autodesk CEO Carol Bartz found herself being left off the “Most Influential Leader” lists she had routinely been included on in the past. The Reason? Ignoring the Internet and stubbornly sticking to her knitting. Last month, a prominent business weekly printed such a list and Ms Bartz was once more on the list. The Reason? Ignoring the Internet and stubbornly sticking to her knitting. Lee Gomes WSK 04/04/2005 -

  6. Strategy "Never forget that only dead fish swim with the stream." -- Malcolm Muggeridge -

  7. EXPERT ADVICE EXPERT ADVICE •   "I think there is a world market for maybe five computers" - Thomas Watson, IBM president, 1943. • "Television won't last because people will soon get tired of staring at a plywood box every night" - producer Darryl Zanuck, Twentieth-Century Fox, 1946.    

  8. EXPERT ADVICE EXPERT ADVICE • "There is no need for any individual to have a computer in their home" - Ken Olson, president of Digital Equipment Corp., 1977. • "640k ought to be enough for anybody" - Microsoft founder Bill Gates, 1981

  9. OBJECTIVES eBusiness Strategy vDefine eBusiness. vDescribe the strategy component of eBusiness. eBusiness IT Infrastructure & Supply Chain vDescribe the IT infrastructure component of eBusiness. vExamine the supply chain component of eBusiness. eBusiness Marketing vExamine the marketing component of eBusiness. eBusiness Legal, Ethical, and Regulatory Issues vExamine the legal, Ethical, and regulatory component of eBusiness. eBusiness Trends Examine eBusiness trends

  10. WHERE DO I WANT TO GO TODAY? "Cheshire-Puss," she began, rather timidly, "Would you tell me, please, which way I ought to go from here?" "That depends a great deal on where you want to get to," said the cat. "I don't much care where -," said Alice. "Then it doesn't matter which way you go," said the cat. --Lewis Carroll Alice in Wonderland -

  11. Creating a New System “It must be remembered that there is nothing more difficult to plan, more doubtful of success, more dangerous to manage, than the creation of a new system. For the initiator has the enmity of all who would profit by the preservation of the old institutions and merely lukewarm defenders in those who would gain by the new ones. —NiccoloMachiavelli

  12. Decision Making Framework GOALS OPPORTUNITIES PROBLEMS OBJECTIVES EVALUATION IMPLEMENTATION OPTIONS RELATIVE TIME SPAN

  13. The Weakest Link Useful information Creative Alternatives Characteristics of Quality Decision Clear Values Sound Reasoning Helpful Framework Commitment to Follow Through

  14. Decision Making Framework Reasoning Technology Personal/Interpersonal Personal self-awareness Interpersonal skills Team Dynamics Process Framing problem Finding alternatives Identifying consequences Encoding probabilities

  15. Decision Making Framework Information Characteristics Decision Structure Pre specified Scheduled Detailed Frequent Historical Internal Narrow Focus Business Professionals Operational Management Efficient, do thing right Structured Tactical Management Business Unit Managers -Effective, right thing Ad Hoc Unscheduled Summarized Infrequent Forward looking External Wide Scope Semi Structured Strategic Management Executives, Directors -Transformation Un Structured RELATIVE TIME SPAN

  16. To Be or Not To Be Bear whips and scorns of time oppressor’s wrong proud man’s contumely pangs of dispriz’d love law’s delay insolence of office spurns that patient merit of the unworthy takes Suffer the slings and arrows of outrageous fortune A To Be End the heartache and the thousand natural shocks that flesh is heir to: a consummation devoutly to be wished B Not Dream Not To Be Dream C Ills we know not of

  17. The IT Profession IT- Specific Disciplines IT- Intensive Disciplines IT- Supportive Disciplines Artificial Intelligence Computer Science Computer Engineering Computational Science Database Engineering Computer Graphics Human Computer Interaction Network Engineering Operating Systems Performance Engineering Robotics Scientific Computing Software Architecture Software Engineering System Security Aerospace Engineering Banking and Financial Svcs. Bio-informatics Cognitive Science Digital Library Services E-Commerce Genetic Engineering Information Science Information Systems Public Policy and Privacy Instructional Engineering Knowledge Engineering Management Information Systems Multimedia Design Transportation Systems Telecommunications Computer Technician Help Desk Technician Network Technician Professional IT Trainer Security Specialist System Administrator Web Services Designer Web Identity Designer Database Administrator

  18. "Despite the existence of more and better information than ever before, time pressure prevents decision makers from gathering all that they need and from sharing it," -- Peter Tobia, author, "Decision Making in the Digital Age: Challenges and Responses," Decision Making

  19. Convergence Computing Applications available for B2B collaboration and/or commerce Communications

  20. WS1: eBusiness • eBusiness • Business to Customer (B2C) • Business to Business (B2B) • Communication • eMail • Conferencing • Internal Operations • Information • Transactions • eBusiness Components • Strategy • IT Infrastructure • Marketing • Supply Chain • Legal, Ethical, and Regulatory Issues

  21. E-Commerce • B2B • Cisco Systems, Onvia • B2C • eBay.com, Amzon.com, EddiebBauer.com, LandsEnd.com • C2C • eBay.com, • B2G • B2GPlace.com

  22. Major E-Business Applications Electronic Business Applications Telecommunications Networks Enterprise Communication and Collaboration Electronic Commerce Internal Business Systems

  23. Electronic Communications Tools Electronic Conferencing Tools Collaborative Work Management Tools Enterprise Collaboration Tools Groupware for Enterprise Collaboration • E-Mail • Voice Mail, I Phone • Web Publishing • Faxing • Data Conferencing • Voice Conferencing • Videoconferencing • Discussion Forums • Electronic Meetings • Calendaring • Task and Project Mgt • Workflow Systems • Knowledge Mgt • Document Sharing

  24. Planning, Tools and Descriptions It is not the plan that matters, It’s the planning. -General Dwight D. Eisenhower Graphical Diagrams do not constitute a specification….nothing replaces clear, concise text. - David A. Ruble

  25. Planning, Tools and Descriptions At a recent study, I commented at one point in our deliberations that we had spent more time on wordsmithing than we had on considering the substance of our report. -- Robert W. Lucky, VP for Applied Research at Telecordia. NJ It seems to me language by its very nature is imprecise. I think of each word as inhabiting a fuzzy ball of uncertain semantic meaning…. – Robert W. Lucky

  26. Decisions My BASIC principle is that you don't make decisions because they are easy; you don't make them because they are cheap; you don't make them because they're popular; you make them because they're right -- Theodore Hesburgh, C.S.C. Former President of Notre Dame

  27. Individual Vs Collective Intelligence No one in this world, so far as I know, has ever lost money by underestimating the intelligence of the great masses of the plain people -H. L. Mencken Large groups of people are smarter than an elite few, no matter how brilliant—better at solving problems, fostering innovation, coming to wise decisions, even predicting the future. -James Surowiecki

  28. Decision Making Preconditions 1. There must be an awareness of the existence of a gap 2. There must be a perceived need to solve the problem 3. There must be some way to measure the size of the gap 4. The skills and resources needed to solve the problem must be present or at least easily obtainable

  29. Decision Strategies Optimization Satisficing Elimination by aspects – eliminate all alternatives that fail with respect to a particular aspect

  30. Decision Strategies Instrumentalism – muddling through – compare alternative courses of action to the current one Mixed scanning – search for, collection, processing, evaluating and weighing of information. The importance of the decision determines the degree of scanning Analytical Hierarchical Process

  31. Information Management Innovator Expert Professional Awareness Knowledge Insight What to Think How to Think

  32. Organization Types of Information Systems WGSS AI DSS MIS Transaction Flow What EIS CRM Decentralized Shared Personal IS TPS Office IS

  33. ORGANIZATIONAL EFFECTIVENESS ENVIRONMENT CLIMATE Other Teams Marketplace Enthusiasm STRUCTURE Competition Accountability Reward System GOALS Reporting Relationships Values Clarity Commitment Collaboration Mission Philosophy Stress Feedback System Decision Making Behavior Norm Flexibility Trust Competition Culture Involvement Pressures

  34. PROJECT SCOPE MANAGEMENT Planning Models

  35. PROJECT SCOPE MANAGEMENT Planning Models

  36. PROJECT SCOPE MANAGEMENT Planning Models

  37. PROJECT SCOPE MANAGEMENT Planning Models

  38. PROJECT SCOPE MANAGEMENT Planning Models competitive advantage in relation to cost or differentiation advantage

  39. PROJECT SCOPE MANAGEMENT Planning Models

  40. PROJECT SCOPE MANAGEMENT Planning Models Window of Opportunity when Solution remains Valid

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