THRYV PLATFORM

1. Thryv helps more than 45,000+ businesses across the US, Canada and Australia change how they do business. It helps them get more clients, communicate better, remain organized and secure payments. Thryv features a complete CRM system, online scheduling and appointment booking, contact management, automated reminders and more; all from one login. Customer Relationship Management (CRM) With Thryv, users can create and email personalized quotations, estimates, invoices, and receipts to their clients. They can also track client payments and manage their online business directory listings from the platform’s dashboard. They can reduce no-shows and ensure both their staff and clients are prepared for upcoming appointments with multiple and customizable reminders. Moreover, Thryv allows users to follow-up with their customers after appointments and remind them to leave reviews for their services. Thryv offers a suite of customer-facing tools and a growing library of third-party app integrations on one dashboard. It is designed to help small businesses grow their online presence and generate recurring revenue. Nevertheless, the Thryv platform company’s poor reputation and negative online reviews may cause some small business owners to reconsider working with them. Online Scheduling & Appointment Booking Thryv offers an end-to-end client experience platform to help small businesses meet today’s expectations. It allows clients to acquire work, manage tasks, get paid, and earn credit, all from one easy-to-use dashboard. It also provides best-in-class help from business professionals who understand small businesses’ aims and particular needs. Thryv’s online scheduling and appointment booking system is designed to eliminate no-shows. This is accomplished through automated confirmations, reminders, and text messages to ensure that appointments are made and served as scheduled. Additionally, it enables users to offer payment options to their customers and clients, such as paying upon booking, a pre-determined installment schedule, or at the time of service. It accepts payments through ThryvPay, a company-owned payment processing service, and integrates with ACH and PayPal Braintree. Time Tracking & Reminders A time tracking software is a tool used to monitor and track employee work hours and ensure that they are paid accurately. It also provides management with the data needed for budget analysis and to identify issues related to overtime or time off. Thryv allows team members to track time from anywhere using their smartphones or desktop. Users can also set time tracking targets and reminders for themselves or for other team members. They will then receive an email if they fail to log enough hours in the week or month. Thryv also makes it easier to reach clients online by providing them with a customized web portal, accurate business listings, and a robust social media management function. This way, they can stay organized and get paid faster thanks to automated messaging that reminds customers to rate and review their services. Document Management

2. Thryv helps local businesses build and manage their relationships with customers, while also building stronger online presences. The platform allows users to create and send estimates, invoices, and payments from a single dashboard. It also lets them push reviews to clients and track the status of submitted client requests. The company has thousands of employees and its CEO Joe Walsh is well regarded among employees, ranking in the Top 15% of CEOs at similar-sized companies on Comparably. Overall, 83 Thryv employees rate their culture as A- or above. Marketing Automation Thryv offers a variety of tools to help small businesses take their online presence and sales to the next level. The software enables clients to get their business listings on Google and other directories with a single click. It also lets them streamline time management and reduce missed appointments through automated reminders. Its document management feature allows teams to store, share and request documents with customers. With Thryv, companies can automate marketing campaigns by sending timely messages to potential leads and clients. This is possible through pre-made templates that can be sent on-demand or triggered by automation workflows. The software also helps them grow their marketing lists while staying legal with SMS opt-ins and management tools. Moreover, Thryv gives them access to detailed analytics and insights. In addition, Thryv Business Software has small business tools which help business owners to run and grow their business from anywhere 24/7. This includes scheduling appointments, processing payments, Google profile management (Google My Business), and so much more. Other products and services are Reputation Management, where you can manage your reviews and reputation online to build a positive brand awareness and recognition. Online Presence, where you can manage reviews and reputation, increase your online presence and schedule social media posts from one place. Social Media Scheduling, where you can schedule social media posts in advance, all from one place. Internet directories, Real Yellow Pages, Search Engine Marketing, Search Engine Optimization, and Online Listings Management are services which make your job so much easier when you utilize Thryv Business Software. Find out more by visiting the Thryv website at https://corporate.thryv.com/thryv- overview/ You’ll be happy that you did!