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Managing a Global Environment

Managing a Global Environment. Jeff Bryant Erin Curtis Nicklas Nimberger. Exxon Mobil Wal-Mart Stores General Motors Ford Motor DaimlerChrysler. Royal Dutch BP General Electric Misubishi Toyota Motor. Largest Global Corporations. Global Environment. Time Zones

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Managing a Global Environment

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  1. Managing a Global Environment Jeff Bryant Erin Curtis Nicklas Nimberger

  2. Exxon Mobil Wal-Mart Stores General Motors Ford Motor DaimlerChrysler Royal Dutch BP General Electric Misubishi Toyota Motor Largest Global Corporations

  3. Global Environment • Time Zones • Information Technology • Cultural Diversity

  4. Time Zones • Jet Lag • Time differences • World Time Zones • Normal clock • Global 24 by seven • IT Support • Customer Support

  5. Information Technology • The HP dilemma • Delays in Europe and Asia • Slow, inconvenient, and difficult to use • Straining relationships

  6. Enter Netli’s Netlightning • ADN- Application Delivery Network • Ideal for : • Sub-second response times • Increased availability • Secure access to web applications • No capital expenditures

  7. Information Storage • Storability Software and Sun Microsystems offer Global Storage Manager (GSM) • Benefits: • Increase ROI • Reduce capital expenditures • Designed for capability • Centralized point of access • Rapid implementation • Real time access

  8. Goals of IT Implementation • Efficiency • Centralization • Compatibility • Cost-effectiveness ------------------------------ • Successful transition requires trained personnel

  9. Cultural Differences • Audio- & Videoconferencing • Actual travel to the other country

  10. Audio- & Videoconferencing • Time differences • Technology standards • Language barrier

  11. Traveling to Another Country • Understand the culture & norms • Currency • Jetlag

  12. Discussion Questions • Why is the understanding of time zones important? • What are the key needs in implementing new information technology systems? • If a US-based company opens offices abroad, should customs or work laws translate to domestic employees in the other country? • What are other important things to consider when dealing with cultural diversity?

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