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Social Complexity and the Intranet. Richard Hare. Organisational Hierarchy. Organisational Network. “Wirearchy”. “...a dynamic two-way flow of power and authority based on knowledge, trust, credibility and a focus on results, enabled by interconnected people and technology...” - John Husband.
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Social Complexity and the Intranet Richard Hare
“Wirearchy” “...a dynamic two-way flow of power and authority based on knowledge, trust, credibility and a focus on results, enabled by interconnected people and technology...” - John Husband
“There are profound implications for the design of Intranets once it has been recognized that human systems are COMPLEX rather than COMPLICATED” - Dave Snowden Exercise
Sensemaking: Cynefin By Snowded (Own creation, own work) [CC-BY-3.0 (http://creativecommons.org/licenses/by/3.0)], via Wikimedia Commons
Managing complexity • Distributed cognition- decisions made by diverse networks • Finely grained objects- learning from narrative fragments • Disintermediation- decision makers see real data “...partial constraints, co-evolution of constraint with agent behaviour...” http://cognitive-edge.com/blog/entry/3299/the-necessity-of-partial-constraint/
Intranets and complexity • On-line communities • Blogs/blogging/blogspheres • Enterprise Social Networks • Tagging and folksonomy • Rating vs. liking • “Gamification”
“Here Comes Everybody” - Clay Shirky “The Intranet as a Complex Ecology” - Dave Snowden “Multi-Ontology Sensemaking - A New Simplicity in Decision Making”- Dave Snowden www.wirearchy.com - John Husband www.gapingvoid.com - Hugh MacLeod Coursera: Gamification – Prof. Kevin Werbach References
Thank you Richard Hare: www.richardhare.com Twitter: @richardhare