Member Organizations: New York State Department of Labor Division of Employment Services

1. Workforce New York Long Island Business Services TeamMapping Career Ladders in the Aerospace Industry Member Organizations: New York State Department of Labor Division of Employment Services New York State Department of Labor Division of Research and Statistics Town of Hempstead Workforce Investment Board (HempsteadWorks) Workforce Investment Board of the Oyster Bay Consortium (Oyster Bay Works) Suffolk County Workforce Investment Board (Suffolk County Department of Labor) Workforce New York Long Island Business Services Team Mapping Careers

2. Workforce New York Long Island Business Services Team Vision Our strategic, public-private partnership will continually improve the quality of the Long Island workforce, business climate and economy. Through regional coordination, we will: • Create an enhanced business perception of the publicly funded workforce investment system • Provide multiple access points where businesses can obtain coordinated assistance in recruiting, training and developing workers • Maintain a customer-friendly process for leveraging available resources from a variety of funding streams in response to business, employment, community and economic development needs Workforce New York Long Island Business Services Team Mapping Careers

3. Workforce New York Long Island Business Services Team Mission • Develop a strategic, on-going approach to the delivery of business services that combines resources, is non-duplicative and remains flexible in its ability to respond to the needs of the business customer • Plan, create and implement business services initiatives that help businesses to hire, train, educate, upgrade and retain skilled workers • Collaborate to identify and access sources of grant funds that will assist businesses to develop our local workforce and strengthen our economy • Project, assess, analyze, and rapidly respond to changing needs of businesses, with input from the business customer, to ensure maximization of all available resources of the workforce investment system • Measure, evaluate and continually improve our services and products for businesses, using customer feedback and other standardized performance data Workforce New York Long Island Business Services Team Mapping Careers

4. Mapping Career Ladders SubcommitteeMission • Identify businesses in need of skills development • Determine the type and level of education and/or development required • Make informed decisions in leveraging resources and committing funds • Obtain input from business to develop curricula Workforce New York Long Island Business Services Team Mapping Careers

5. Business Services TeamCareer Mapping Subcommittee • New York State Department of Labor Division of Employment Services • New York State Department of Labor Division of Research and Statistics • Town of Hempstead Workforce Investment Board (HempsteadWorks) • Workforce Investment Board of the Oyster Bay Consortium (Oyster Bay Works) • Suffolk County Workforce Investment Board (Suffolk County Department of Labor) Workforce New York Long Island Business Services Team Mapping Careers

6. Project • Mapping Careers in the Aerospace Industry • Funded by a grant from Workforce New York Workforce New York Long Island Business Services Team Mapping Careers

7. Project Development Process • NYSDOL Workforce New York Request For Qualifications (RFQ 25-J) • Six consultants qualified for a Future Bid • NYSDOL Workforce RFQ 25-J Future Bid • Town of Hempstead (TOH) Local Workforce Investment Board (LWIB) submission of Electronic Project Request Form for Career Mapping services of the aerospace industry on behalf of the Long Business Services Team • NYSDOL award of consultant contracts Workforce New York Long Island Business Services Team Mapping Careers

8. Project Request/Statement of Need • The Long Island Aerospace industry is a major contributor to the New York State economy • The growth of this critical industry depends on employee skills development because of the expected job growth in aerospace over the next ten years • Growth will be potentially limited by the ability to hire new employees, with the required skills • Rapid technological advances will require incumbent worker education/training Workforce New York Long Island Business Services Team Mapping Careers

9. Career Mapping Consultants (Selected by Workforce New York) • Aerospace and Defense Diversification Alliance in Peacetime Transition (ADDAPT) (A team of ADDAPT, the Cypress Group and Cooperating Executives Organization) • Stony Brook Research Foundation (SBRF) Stony Brook University Workforce New York Long Island Business Services Team Mapping Careers

10. Project Management Plan • Meetings of the Career Mapping Subcommittee will be convened on a regular basis to evaluate the progress of the Project and to provide direction to the ADDAPT and SBRF consultants for future activities • Copies of all reports submitted by the consultants to the NYSDOL Workforce Development and Training Division will be simultaneously distributed to the Subcommittee representatives • These reports, along with additional scanning information, will guide the Subcommittee in its efforts to support and adjust the Project, as needed • The Subcommittee will report the progress of the Project to the Business Services Team, the Long Island Consortium for Workforce Development, the LWIBS and other appropriate organizations Workforce New York Long Island Business Services Team Mapping Careers

11. Project Management Plan (Continued) • The Project will be jointly operated by ADDAPT and SBRF, under separate contractual agreements with NYSDOL • SBRF will coordinate the Career Mapping assignments for the Project and will serve as the liaison to the Career Mapping Subcommittee • Working in close coordination with ADDAPT, SBRF will report to the Subcommittee to inform it of the status planned, active and completed projects • Both consultants will be trained to cross-market workforce investment products and services in the course of their Career Mapping activities • Issues that arise requiring direction or clarification regarding the coordination of the Project will be submitted by SBRF to the Subcommittee Workforce New York Long Island Business Services Team Mapping Careers

12. Project Management Plan (Continued) • Career Mapping will be included in the portfolio of products offered to business by the three LWIBS and the Business Services Team • Information regarding the services available through the project will be included in local workforce investment system marketing material, both in hard copy and on-line • Information sessions for businesses and business organizations will be convened at local One-Stop Centers, at LWIB meetings and at other appropriate venues, in a manner that establishes a clear connection between the Project and the workforce investment system Workforce New York Long Island Business Services Team Mapping Careers

13. Targeted Aerospace Industry Sectors • Defense • Air Transportation Modification/Innovation (Commercial Airline Original Equipment Manufacturing (OEMS)) • Homeland Security Workforce New York Long Island Business Services Team Mapping Careers

14. Targeted Aerospace Industry Clusters • Engineering Design • Engineering Services • Manufacturing (Mechatronics) • Commodities/Special Processes • Information Technology Workforce New York Long Island Business Services Team Mapping Careers

15. Findings: Industry Issues of Concern Regarding Worker Skills • Qualifications of high school graduates (K-12 students) and vocational school graduates for entry level jobs • Verbal and written communication skills are a major problem with both new and existing employees (Exacerbated by the influx of recent immigrants) • Ability to work in a “team” environment is lacking (poor interpersonal skills) • Understanding of basic math and science is a major shortcoming of both high school graduates and many college graduates entering this industry Workforce New York Long Island Business Services Team Mapping Careers

16. Findings: Industry Training Needs • There is a critical need to develop and facilitate a training facility on Long Island to train “hands on” workers in the metal fabrication trades • Incumbent worker training in blue print reading • Industry specific training for incumbent workers in management skills, lean manufacturing process improvement training and ISO 9000 training prior to company certification • Specialized company training where training curriculum and associated resources are difficult to identify in the local academic and private training providers • This training is only available from the suppliers of the specialized and technically sophisticated capital equipment and Manufacturing/Enterprise Resource Planning systems (MRP/ERP) Workforce New York Long Island Business Services Team Mapping Careers

17. Findings: Industry Trends • Some industries are moving away from “metals” to “composites” • They are already “spinning” an aircraft fuselage from composite materials • Major manufacturers are no longer buying just component parts or just machined components, they are buying major subassemblies • Small manufacturers must grow to be “mini” prime contractors or be acquired by larger companies • These changes will result in the need for completely different manufacturing processes and management techniques that the typical small company does not currently have, resulting in extensive re-training of the incumbent work force Workforce New York Long Island Business Services Team Mapping Careers

18. Major military and commercial prime contractors such as Boeing, Lockheed Martin and the European Aeronautic Defense and Space Company (EADS) will be competing for major US military contracts for the first time Examples: • Competition to replace the 40 year old US Air Force tanker aircraft (EADS vs. Boeing) • Contract just won by a team of a US and British European company to produce the US Presidential helicopter • These contractors typically involve consortiums of foreign and US contractors who must work together resulting in extensive training requirements to address the difference in cultures, language, business practices and the complexities of the US regulations including international trade Workforce New York Long Island Business Services Team Mapping Careers

19. These changes will have a dramatic impact on both the incumbent work force and the required improvements in training and the skills that will be required of entry level employees from K-12 public education system and graduates of universities and colleges Examples: • Business and financial practices associated with international trade • Must speak several languages • Understanding of Export Administration Regulations (EAR), ITAR regulations and documentation required for US export compliance Workforce New York Long Island Business Services Team Mapping Careers

20. Deliverable documentation, as a result of the first year assessment/study will include: • A composite organization chart, showing all of the functional elements and every job position in the first group of 24 companies. • Job descriptions, associated rankings and skill levels required for each job position • Wage rates ranges for each job description • Currently required training (typical) for the job position • Career ladder paths Workforce New York Long Island Business Services Team Mapping Careers

21. For More Information • www.workforcenewyork.org • www.hempsteadworks.com • www.oysterbaytown.com/ • www.workforcenewyork.org/suffolk/ Workforce New York Long Island Business Services Team Mapping Careers