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Management Function and Styles

Management Function and Styles. 1. Chapter 6. Define management. Explain the four functions of management. Understand the use of three tools: SMART, SWOT, and PEST analysis. Understand the basics of organizational structure.

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Management Function and Styles

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  1. Management Function and Styles 1 Chapter 6

  2. Define management. Explain the four functions of management. Understand the use of three tools: SMART, SWOT, and PEST analysis. Understand the basics of organizational structure. Describe various management styles and know when they are appropriate. Explain the challenges for management in the new century. Learning Objectives

  3. Definition Appointed position Functions of Management Plan Organize Lead Control What is Management?

  4. Vision Mission Statement Writing a Mission Statement Address specific components Involve all members Goals and objectives SMART objectives Planning

  5. SWOT and PEST S.W.O.T. Analysis (strengths, weaknesses, opportunities, and threats) Develop better goals Micro- versus macro-environment P.E.S.T. Analysis (political, economic, social, and technological) Forms of Planning Strategic, Tactical, Operational, and Contingency Planning

  6. Organization chart Span of control Levels of management Top management Middle management Supervisory/First-line management Organizing

  7. Organizing Tasks and Skills at Different Management Levels • Categories of skills • Technical, Human, and Conceptual • Organizational structure • Line-and-staff • Matrix • Departmentalization • Functional, Product, Customer, Geographic, Process, Hybrid • Staffing

  8. Leading • The four keys to leadership: • Communicate a vision and rally others around that vision. • Establish company values. • Promote corporate ethics. • Embrace change.

  9. Controlling Five steps of controlling: Establishing clear performance standards. Monitoring and recording actual performance. Comparing results against plans and standards. Communicating results and deviations to the employees involved. Taking corrective action when needed and providing positive feedback.

  10. Tasks vary greatly with the type of industry Managers establish the ethical framework Work-life balance Total Quality Management (TQM) What Else do Managers do?

  11. Management Styles • Autocratic leadership • Works best with sports teams • Participative leadership • High employee job satisfaction • Free-rein Leadership • Used when job is well known

  12. Management Styles Theory X – McGregor • Average person dislikes and will avoid work • Manager is highly involved and closely watches people Theory Y – McGregor • Most people like work and are committed • More relaxed managerial atmosphere Theory Z – Ouchi • Combines Japanese and American styles • Focus on trust and intimacy within the group

  13. Management Challenges • Unique challenges • Constant change • Global marketplace • Acceleration of technological change • Increased diversity • Downsizing or Rightsizing

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