India's Most Trusted Companies to Watch- 2022

I N D I A Integrated Values Importance of VOL-07 Customer-Centric Approach in the ISSUE-04 Modern Business Arena Expanding Horizons INDIA S MOST Comprehensive ’ Factors that Ensure COMPANIES TRUSTED Organizational Growth TO WATCH Abhishek Chadha, 2022 Founder and CEO

Optimizing conversion rates Testing new business strategies in various departments Monitoring key performance indicators (KPIs) and marketing metrics Experimenting with small updates or changes to campaign design or copy Scaling paid advertising campaigns Making reports for a company's stakeholders Reducing customer acquisition costs Updating content or copy Managing paid search channels

’ Editor's Note INDIA?S?MOST COMPANIES TRUSTED Abhishek Joshi TO WATCH Deputy Editor abhishek.joshi@insightssuccess.com 2022 BLENDING THE ASPECTS OF Company Name Featuring Brief AUTHENTICITY WITH GOSPEL TRUTH Cura Property Services has adopted professionalism and Cura Property Dipty Paranjape, transparency in the highly unorganized and opaque real estate n today's emerging world, gaining a competitive it helps to develop the essential factors that ensure Services India Co-founder sector of India. Cura team recognises that trust is the prime edge in a business environment is quite challenging. authenticity and dependability. Moreover, consistency pillar that can only be gained through client satisfaction. I There are many emerging startups and prominent is a crucial contributor to developing distinctiveness. businesses vying for the limelight. For any organization EvolveBPM provides Revenue Impact Solutions enabling to genuinely succeed, its management needs to be The important thing that ensures a business or Satish K. Sadasivan, global sales teams to scale their revenues with a vision to ambitious as possible. organization's reputation with its customers is to be EvolveBPM leverage Technology, Intent, and Technographics to drive Founder and CEO consistent in every aspect that leads to developing Impactful Revenue Solutions for Global markets. This includes having an entire team working trust, eventually bringing familiarity to the brand, and indefatigably to ensure its progress goes above and enhancing loyalty. Himalayan Bio Organic is the ultimate blend of taste, Himalayan Bio beyond its clients' or customer's requirement and Pooja Gupta, aroma and purity cultivated under the strict supervision of Organic Foods expectations to remain on the cutting edge in the niche. Embracing the journey of such organizations and experts and after following Good Agriculture Practices. Founder To become a prominent and memorable identity, the businesses, CIOLook India sheds the spotlight on the Pvt Ltd organization needs to be distinctive, which will provide starlets that stand out in the dynamic business world in its customers with a specific reason to use its services its latest edition, 'India's Most Trusted Companies to Luxdeco is a company with a solid repute of international Mrs Vinita Bumb, and keep returning over time, again and again. Watch-2022.’ level as an excellent expression in the field of contemporary Founder and Luxdeco India Furniture design and an ambassador of classic modern Business Head lifestyle in the residential segment. How very true; just like every impression makes an Flip through the pages and comprehend how these impression, one of the vital ways to make this happen is reputed companies have gained a competitive edge to develop a good relationship between the client and with an exuberance of the essential factors that ensure Milind Pai Architects' core purpose is to ‘Inspire Creativity.’ the organization by gaining the customer's trust and authenticity and dependability. MPA has been adding milestones by propagating values that are Milind Pai, Milind Pai paramount to the profession and superior expertise to each confidence through a reliable service. It is the best Principal Architect Architects project it designs and executes. immediate forum for interaction between the parties Have a Delightful Read! and, in turn, the consistent, most significant show-and- prove moment for any business or organization to Abhishek Chadha, The KariGhars' team of expert craftsmen have a profound Founder and CEO, showcase its value and authenticity. vision for art and aesthetics that works superbly when Aashita Chadha, CFO, and The KariGhars Vinayak Chadha, combined with the science of designs. Trust always equals consistency; when organizations or Managing Director businesses consistently fulfil the client's requirements,

Y c o n t e n t R Cura Property Services 18 Adding Care to Your Property O 08 T EvolveBPM An Engrossing Marvel in Revenue 26 Growth Strategic Solutions S R Himalayan Bio Organic Foods Pvt Ltd 32 An Essence of Purity, A Sense of Eternity E V Luxdeco India O An Innately Eternal Magnificence 36 of Luxurious Living C Milind Pai Architects 44 Versatile Craftsmen of Diverse Articles Real Estate Integrated Values Expanding Horizons 40 22 Importance of Comprehensive Customer-Centric Factors that Ensure Approach in the Organizational Growth Modern Business Arena

I N D I A Pooja M. Bansal Editor-in-Chief CONTENT FOLLOW US ON Abhishek Joshi Deputy Editor www.twitter.com/ciolookindia www.facebook.com/ciolookindia/ Gaurav PR Wankhade WE ARE ALSO AVAILABLE ON DESIGN VisualizerSandeep tikode CONTACT US ON Email sales@ciolookindia.com For Subscription www.ciolookindia.com SALES Operations Head Megha Mishra Copyright © 2022 CIOLOOK India, All rights reserved. The content and images used in this magazine should not be reproduced or transmitted in any form or by any means, Business Development Executive Meera Patel electronic, mechanical, photocopying, recording or otherwise, without prior TECHNICAL permission from CIOLOOK India. Reprint rights remain Technical Head Aditya K. solely with CIOLOOK India. SME-SMO Research Analyst Amol Wadekar sales@ciolookindia.com JULY, 2022

Y R O T S R E V O C consistently offer gratifying results. “ The KariGhars’ sole aim has been to improve the client experience and “ Abhishek Chadha, Founder and CEO

India’s Most Trusted Companies to Watch - 2022 He then began his career as an IT s we live in our house, the lecturer in Indonesia in 2001. building comes alive through A us. Our dreams, desires, We provide complete Later, he relocated to Bangalore as a passions, and interpersonal senior software engineer and advanced “ peace of mind to our compassions make the space lively to the position of VP, where his focus enough to be called a home. clients concerning their was UX and UI. The space takes liveliness from us and, homes, and they rest ‘The KariGhars’ was a significant in return, gives us vibes, positive or milestone in Abhishek's life. His assured that after-sales negative, depending upon how it has inspiration has always come from his been envisioned, designed, crafted, and service with The clients' demands and ambitions. He built. approaches each project as a challenge “ KariGhars is just and strives to exceed their The four walls and a roof never make a a phone call away. expectations. room, and neither does a collection of rooms make a home. It requires Artisans’ Professional Home immaculate talent, creativity, Abhishek says that his better half, imagination, craftsmanship, and Aashita, came up with the distinctive professionalism to build a space that Abhishek says, “Soon, I realised our name of the firm and contributes will be our home for our lifetime. firm’s tremendous potential; that is inherently to the design ideology. when I got my brother, Vinayak, on That is why, when Mrs and Mr Chadha board. We are a formidable force as we The artisans, carpenters, and masons were having their own house built, and work together! are an impeccable part of the whole later when they had the interiors of design process; all categorised under their home renovated, the The three of us are committed to ‘skilled labour.’ As a result, she came unprofessional behaviour of builders- propelling this organisation to new up with the name, which alludes to her designers and the whole experience left heights of success by constantly affinity toward ethnic Indian roots. them exasperated. But it also motivated them with a desire to start their own interior designing firm. With an intent to bring a glorious customer experience and a focusing on our clients’ needs, desires, designers in Bangalore’ after years of process while also taking the journey fresh design perspective to the table, and vision. Instead of incorporating expertise and multiple honours.” with the client and ensuring they have they laid the foundation of ‘The popular materials alone, we work a luxurious experience along the way. KariGhars, Bangalore's leading diligently on the philosophy of Abhishek adds, “The seeds of interior design firm’ in 2009. minimalism – less is more – and establishing the firm germinated in our We cater to that category of people reduce elaborate details to a minimum. imaginations when building and later looking for uber-luxurious homes with The Founders, Abhishek Chadha renovating our home. an unmatched experience of doing the (CEO), Aashita Chadha (CFO), and Our design concept is based on the same.” Vinayak Chadha (Managing flexibility of contemporary home The lack of professionalism in this Director), are at the heart of this design with a touch of mid-century field worried me, so I started The The Home-Crafters excellency-driven firm. modern trends. We are also known as KariGhars, and our sole aim has been There is an opportunity for everyone in the undisputed Gods of contemporary to improve the client experience and the market. The industry is very Leaders’ Homecoming consistently offer gratifying results. I design,” he added. competitive. However, with strategic Abhishek excelled in all his studies and promptly constructed my website and planning, everything will appear graduated from Delhi University with a used it to land my first client. flawless. The Unquestioned Gods of Bachelor of Science as a reward for his Contemporary Design arduous work and determination. Abhishek says, “We are recognised as I make it a point to attend to even the Abhishek puts, “The challenges we the ‘Best premium luxury interior smallest details involved in the design faced then and now are the availability

We take complete turnkey projects for materials, we are honest and luxury homes from inception to transparent about everything we do and execution, conception to curation, utilise.” The KariGhars bringing imaginations to reality.” “ Offering Immersive Experiences have transformed A Blend of Luxury The more diversity is engaged in a ordinary residences Putting together a blend of interior design and experimented with; the design styles is not as chaotic as it more ideas are formed about how one in Bangalore into sounds. To be honest, there are not any kind of decor might merge with genuine décor styles. Each design style another. functional, pleasant, formulated is a blend of varied design and magnificent elements from different eras. Abhishek puts, “This is how we designers’ approach to develop a long duration.” “ homes since Abhishek states, “The requirements its inception. and aspirations of our clients have always been a source of inspiration. We approach each project as a challenge and do our best to meet their of skilled labour who are also ready to expectations.” commit to a particular organisation for Styles are generally developed when designers or even clients take the finest But overcoming all the challenges, The examples as aesthetically sound KariGhars have transformed ordinary reference points and integrate them residences in Bangalore into into a project, keeping the functional functional, pleasant, and magnificent utility intact. homes since its inception. Abhishek adds, “We are learners and Abhishek states, “We’ve nailed striking observers by nature; we absorb an indelible mark with our efficient information and try to incorporate it layouts, cheerful colour palettes, into our designs. From the originality unique furnishings, and skilful lighting of our designs to the quality of the raw schemes.

Adding to it, Abhishek further states, customised themes for our clients. Our “Another USP of ours is a Lifetime designs include storage and Warranty.” The USP of functionality, but they also have a ““ distinct design flair and a creative 'The KariGhars' “We provide complete peace of mind element.” to our clients concerning their homes, is On-time, every time. and they rest assured that after-sales Nonetheless, the vision is to build an service with The KariGhars is just a environment that seamlessly combines phone call away,” he added. styles and creates a place that appears He explains it, “We adhere to stringent harmonious and balanced. Creative Wisdom schedules for each stage of the design Abhishek says, “We provide a lifetime As an established industry leader, process so that the client may move warranty on our services. We deliver Abhishek’s advice to budding into their new home on time. We have Interiors that represent one's style by entrepreneurs and enthusiasts aspiring maintained an excellent work ethic combining aesthetics and ergonomics to venture into the industry is crafty. over the last 12 years, never failing to for homes and kitchens.” deliver on schedule. He says, “I would advise them to use Our exponential growth is a Making a Positive Difference the same fundamental factors that I testimonial to our extraordinary talent, According to Abhishek, the USP of used throughout my career, which are innovation, and competence in making ‘The KariGhars’ is On-time, every as follows: a positive difference in the lives of our time. clients.”

Remember why you committed to it in and use, from the individuality of your Throughout the project, collaborate with the first place - whenever you are faced designs to the quality of the incorporated clients and be available to them on the with a difficulty, remind yourself that raw materials. Focus on building lasting phone, in the office, and via email.” there is something larger than yourself to relationships which are based on trust. which you are committed. This will Clients place a lot of faith in you, and The KariGhars’ Uber Luxury empower you again to give your best and you should always strive to be worthy of Abhishek also expressed that, through never feel bogged down. it. Assure them of the best in terms of The KariGhars, he intends to continue to design and quality products. deliver luxury in the future. Concentrate on Bespoke designs and Exceptional quality - Create a design Homes should always be designed that On this excellent note, Abhishek strategy that fits your clients’ personality, last a long time. To achieve this, ensure concludes, “My ultimate goal is to complements the environment, and that all your projects are made with associate ‘The KariGhars’ as a brand generates the image they desire by high-quality materials. synonymous with opulence and grandeur starting each project from scratch. – Think luxury, Think KariGhars.” On-time, every time - Maintain stringent Transparency and Reliability should be deadlines for each stage of the design your company’s core values - Be honest process so that clients may move into and forthright about everything you do their new homes on schedule.

India’s Most Trusted Companies to Watch - 2022 Please describe Cura Property Services in detail. ome has an emotional bonding with the people who live there. It is more than a physical place, as Cura Property Services: One-stop Platform for making the H it becomes synonymous with people's lifetime of process hassle-free by adding care to your property. memories, their interpersonal relationships, their joys, their happiness, their celebrations, and everything. In fact for Dipty Anvay Paranjape, Established in 2010, Cura Property Services is a one-stop many people home symbolises their entire life, wishes, Co-founder destination quenching the needs of the property owners desires, dreams, ambition, and heart feelings. across Pune. The company rolls out exclusive services for Pune properties, owned by NRIs (Non-Resident Indians) or However, many times, due to various reasons people have NRPs (Non-Resident Puneites). to leave these homes. But you could not leave your home just like that, or with people for whom it is just a property. The company is well-equipped with an experienced team of This is where you need professionals who would take care of the house. professionals handling around 500+ such properties across Pune, currently. Offering end-to-end solutions has helped Cura Property Services, a division of DAP Consultants the company to be a one-of-its-kind service provider in the Private Limited, registered in India, is precisely doing that. property management landscape in Pune. Today, it is a The idea of establishing Cura Property Services came from preferred name in Pune providing comprehensive its Managing Director's personal experience. During their assistance to its clients related to property management, stay in Seattle, Dipty and Anvay faced a few challenging renting, buying, and reselling of properties. and difficult situations in respect of their multiple properties Cura Property Cura Property in Pune. What were the initial challenges after venturing into the industry and what are the challenges now? Services is a Services is a Handling issues relating to their properties remotely was a one-stop platform one-stop platform hassle. At that time, there were no professional service Ÿ Real estate being an unorganized industry and dominant providers who could manage their properties completely. sector it was tough to provide professional services. for making the for making the Due to this hurdle, the thought of a professional property process process management company crossed their minds and today we Ÿ Initially property management services being new to the have Cura which is the first professional property industry creating awareness and capturing the set of hassle-free hassle-free “ ““ “ management company in Pune. clients was not an easy job. by adding care to by adding care to Mrs Dipty Paranjape, one of the co-founders of Cura Ÿ Challenges now faced are being in a competitive sector your property your property Property services has completed her BBM and MBA from and having customized services is not cost-effective in Bangalore specializing in Marketing and Human Resources. today's times. Also, since property services involve She interned at Companies like Britannia and IBM to gain onsite physical presence, expansion to new cities and strengthen her skill sets. Coming from a family with a becomes difficult without a trustworthy setup. defence background, traits of Self-discipline, punctuality, determination, and hard work were inculcated since What services/solutions do you provide to your clients? childhood. Ÿ Cura feels ‘Home is not a place, it's a feeling.’ And so, After getting married to Mr Anvay Paranjape, she moved to we at Cura take utmost care to safeguard the feelings of Seattle, USA. While in the US, she started a small venture our clients. in the food industry. She and her husband moved back to India for good after staying in Seattle for about eight years. Ÿ Prospective clients can look forward to hassle-free/value Cura Property Services Property Services Cura for money/no travel required/peace of mind and Mrs Dipty spoke in an interview with CIOLOOK India transparency in transactions. about their successful journey so far and how they are planning Cura's future. Ÿ We work on behalf of the owners on a contractual basis Adding Care to Your Property and the services vary from owner to owner. 18 | July 2022 | www.ciolookindia.com 19 | July 2022 | www.ciolookindia.com

helped us prioritize effective communication, organized processes and build trusted customer service by adopting transparency. Cura is a professional property management company whose USP lies in the fact that it believes in competing with itself. For Cura, success comes down to two factors taking care of and valuing clients. Feedback, challenges, and experiences help us get better constantly. As an established industry leader, what would be your advice to the budding entrepreneurs and enthusiasts aspiring to venture into the industry you are catering to? Being successful frequently entails learning from those who have already achieved their objectives. Having a mentor is a To be precise we provide the following services: wonderful gift for any entrepreneur, but not everyone is fortunate enough to find one in person. Transparency, hard Ÿ Property Management Services work, and communication are essential components of Ÿ Tenant Search Services real estate. Real estate is an unorganized market and Ÿ Complete Sales Services commitment is the key. Real estate is a service industry and Ÿ Inspection Check Service not a product industry. Ÿ Repair and Restoration of the property. At the end of the day, you must set the right expectations by What are the immersive benefits of the going above and beyond and maintaining open lines of services/solutions/products that you offer? communication. Communication is essential in this situation. Every disagreement can be resolved with the right With concrete efforts and paramount excellence, the amount of communication and determining exactly what company is bringing in professionalism and transparency to the problem is that needs to be solved. Proper goals and the property consultants' sector with an aim to be a vision have to be addressed in order to enter this field of trustworthy channel for its clientele. real estate. Better returns on investment, efficient rental management, and maintenance. Here is how we address and handle key How do you envision further strengthening Cura concerns of the clients: Property's stronghold in 2022 and beyond? Ÿ Ascertaining the rental price after thorough market Problem-solving, decision making, empathy, planning and research strategizing, presentation skills, multitasking, and emotional Ÿ Aiming at keeping the property vacant to the minimal regulation are the most important skills that Cura and ensuring timely rent transfers incorporates and will continue for years together to ensure Ÿ Conducting business in a transparent manner its success. Cura also plans to focus on Automation and Ÿ Working on improving tenant retention rates digitization to enhance its service portfolio. Ÿ Grievance redressal and resolving tenant queries Ÿ Increasing the value of the concerned property Cura also plans to integrate their business development and Ÿ Hassle-free and quality maintenance of client's sales functions so that it can work in tandem with its properties advertising and marketing goals. Cura intends to maintain the same level of work quality as before. As the demand What are the USPs that make you stand out as a trusted grows, future call for expanding to other cities in India. company in the niche? Experience has its rewards and ten years plus in this industry taught us to handle unique situations which further 20 | July 2022 | www.ciolookindia.com

he modern business arena demands an In CRM, you have multiple choices. Either you could go for unprecedented shift in the way companies have cloud-based salesforce, or you could opt for InfusionSoft, T been conducting their business processes or you may choose Quickbooks for your accounting and of traditionally. Long gone are the days when companies' book-keeping needs. There are plentiful CRM systems entire focus was on increasing profit and decreasing costs. available that get easily integrated with other solutions which are cloud-based. It would help if you chose the best Driven by this ulterior profit motive, sometimes suitable for your enterprise. organizations would be seen forgetting about the business's ultimate truth–serving thy customers' by treating them as Customer Loyalty Building: gods. However, thanks to the pandemic and recession staring us in the eyes, companies are fast changing their Customer loyalty packages are excellent ways to boost tracks from profit-centric organizations to customer-centric sales. Acquiring a new customer is three-to-ten times more in the ones by adopting various new age concepts. costly than selling more to an existing customer. That means retaining customers by creating precise programs for Customer Relationship Management: customer loyalty is not only cost-effective but also might attract new customers. CRM is always better than tracking and monitoring all your customers and their transactions manually. In today's digital It will all be based on how innovative you go in such age, even small businesses do not go for it. Thus, CRM is program building approach. Attractive loyalty programs the best and quickest way to grow and expand your business exponentially. 22 | July 2022 | www.ciolookindia.com 23 | July 2022 | www.ciolookindia.com

for any complimentary solution, with clear incentives will make your You can also take the help of other services, products, or information a business more lucrative and accessible companies to manage your list and business offers. for the old as well as new customers. It generate leads for you. will surely help you increase your sales Business growth always depends on number. Competition Research: customer satisfaction. And for that, identifying novel avenues, new Customer-Centric Automated Selling Competition research is a must when you wish to grow and expand your opportunities within your business Process: business amongst the masses. You can niche, and discovering the customer use available digital platforms that pain points will definitely help it. Also, The way to grow your business quickly provide competitive intelligence and how much and how differently can you is by creating a customer-centric conducts such research. That way, you sell to your clients or solve their Automated Sales channel/Process can track and monitor all the stages of problems with your solutions will (ASP). If you don't have such ASP, ASP, including ad copies and landing increase your business growth. What then that is your monumental mistake. pages. kind of value you can offer to your ASP aids in automating the business. customers while offering your services Competition Research enables you to or solutions also matters. It assists you in scaling and growing see through different advertisers' digital quickly and easily. Although, there are marketing strategies. That way, you Customers Are Businesses Past, some front-end tasks involved. can find out the longest-running ads Present and Future Definitely. But, once ASP is in place, which you can emulate to quickly scale Today's customers who are already your business is sailing smoothly from your business. The proven competitor being crowned as king by the changing thereon. strategies will surely be going to work market dynamics are now vying for their past position at the heavenly for you too. But every ASP must be carefully thrones of lords. designed before it is curated. First and Fan-Franchise Model: foremost, consider the different ASPs. The modern corporate world must It might be a free-shipping-plus- accept this changed reality. Today In the case of a successful business delivery offer or a high-coupon Customer is indeed the king. And discount ASP; what is essential is to looking to upscale quickly, fan- tomorrow they will be akin to the gods. create an automated selling machine in franchising is a sure-shot way to grow Accordingly, businesses must change order to grow and scale your business the brand. Though costs of franchising their approach from profit-centric to quickly. are high and changing to such a model customer-centric. is complex, risky and demands plenty Tech-Driven Customer Solutions: of marketing know-how, it could make Because without customer's business One of the easiest and quickest ways to the difference between a slow will not even be called a business expand and grow your business is by expansion and a quick upscaling. forget about its profit and loss-making. building a lead generation program by Ultimately, the business stands for its using contacts and email lists. It means Diversifying Portfolios: customers. Those who don't collapse you will surely need a lead magnet so fast in the ever-changing lands of that traffic will subscribe to your Diversifying your times. contacts and email list. Again, for the product/service/solution portfolios and lead magnet, ASP is necessary. offerings will definitely increase your - Gaurav PR Wankhade reach. Customers are always looking 24 | July 2022 | www.ciolookindia.com

” India’s Most Trusted Companies to Watch - 2022 Our focus on quality, our commitment to customer success, and our team of highly An Engrossing Marvel in Revenue Growth Strategic Solutions skilled and experienced professionals are just ales revenue is the significant reason why companies Impact Solutions that tremendously impact the modern exist with a focused phenomenon of growth and industry. some of the reasons S expansion. However, to scale the sales revenue, there why our clients trust are quite a few factors that companies take into Please enlighten our readers about EvolveBPM and its consideration, as growth and scale are two different things. significance as one of India's most trusted companies us. Growth occurs across the business, and it often means that provide impeccable revenue impact solutions. hiring or expanding your workforce. Scaling companies Situated in New York, USA, EvolveBPM is a multi-national means you are going to deliver higher revenue goals company with a presence across the UK, Dominican without increasing the investment. Republic, Philippines, and India. From data services, research, and intent-based lead generation to content Scaling a business's revenue means you can handle an creation. increase in marketing with the development of sales-ready ” leads, increase sales activity of salespeople, sales With over 200 employees across the globe, we deliver operations, and sales enablement. Your company can programs across multiple channels, including email, manage the marketing and sales organizations functionality telemarketing, webinars, and display ads. We collaborate and talent cost-effectively and reasonably. Scaling a with industry leaders, including Bombora for intent, HG business also means that you must shift from star Insights for technographics, and numerous database individuals to being the rainmakers and become a company providers, including Leadiro and TechBase. And we are a that creates teams of talent in both marketing and sales. GDPR-, Cyber Essentials- and ISO9001:2015 (Quality Management System)-certified organization. Scaling sales revenue for some companies means achieving well above industry levels of growth, breaking new ground, Our proprietary 6W framework helps break down the and becoming market leaders. Other companies plan for marketing initiatives into more focused actionable toll- consistent growth that drives a solid bottom-line result. gated action points. We aspire to be the one-stop solution for global partners related to revenue growth strategy and Whatever your plan, success will only happen when you solutions. have key players in place to make it happen. Indeed, this is where EvolveBPM excels in the limelight with its Mr Satish, please tell us about yourself and enlighten us impeccable Revenue Impact Solutions that enable global about your professional tenure so far in the industry. sales teams to scale their revenues. I've been in leadership roles for over 25 years, with a diverse range of international experience. I've managed Under the leadership of Satish K. Sadasivan, Founder and sales teams and profitable business units across the globe, CEO, EvolveBPM is a one-stop source for revenue growth. including in the USA, Middle East, and India. Its core mission is to provide Revenue Impact solutions that enable global sales teams to scale their revenues. Not just I've worked with several Fortune 500 companies, including Sa?sh K. Sadasivan, top-line growth but also sustainable and profitable growth. HP and Cognizant, handling various business lines such as Founder and CEO The company designs and develops end-to-end campaigns IT/BPO/BPM/KPO services. I have a proven track record in that drive laser-focused, well-qualified leads into the sales delivering profitable business units, ranging from $10 funnel. million to $250 million. In an interview with CioLook India, Satish shared valuable I mentor future leaders for the organization/industry across facts highlighting the significance of EvolveBPM's Revenue functions including operations, marketing, human 26 | July 2022 | www.ciolookindia.com 27 | July 2022 | www.ciolookindia.com

resources, client development, finance, and compliance. I'm Thankfully, we overcame this challenge and built a strong passionate about building customer-centric organizations. client base of satisfied customers. The challenge now is to scale our business and maintain our high standards of My educational background includes an MBA from the quality and service. Also, with the recent pandemic, we Canadian School of Management, a PGPX from UCLA have had to change the way we operate and adapt to the new normal. Anderson School of Management, and certificate programs from the MIT Sloan School of Management and Harvard University/Harvard Business School. I am also a certified Tell us about the services and solutions that EvolveBPM Neuro Linguistic Practitioner. provides to its clients. We provide end-to-end demand generation services that I have received numerous awards throughout my career, help our clients generate demand/leads that directly impact their ROI. including the Innovative Visionary - India Award by APAC Insider, the Pathfinder Award, the Global Sales Excellence Award, and the Strategic Sales Award. I am an active Our services include: member of NASSCOM and IAOP, among other leading industry bodies. My commitment to giving back to society Ÿ Intent-Based Leads and ABM Solutions (Delivered via Do your research and understand the industry landscape has led me to be an active NGO participant at various Email/Tele Marketing/Webinars, Powered by before you start. There is a lot of competition out there, and organizations for the last 20 years. I am a passionate boxer Programmatic Display and LinkedIn Ads) it is essential to clearly know what you are getting into. and adventurist. I am active on social media and enjoy Find a niche that you are passionate about and build a team reading books. Ÿ Business Research (Data Management Solutions) of experts who can help you execute your vision. What was your inspiration behind the establishment of Ÿ Content Design and Development (Campaign Invest in the latest technology and tools to help you EvolveBPM? Management Microsites and Landing Pages, automate your processes, scale your business, stay up to Following a 15-year stint in the USA, I had the opportunity Programmatic Advertising, and LinkedIn Ads) date with the latest industry trends, and be prepared to adapt to lead a couple of large demand generation companies in to changes quickly. Most importantly, always prioritize your India. This experience helped me understand the gap What are the immersive benefits of the services and customers and focus on providing them with the best between demand generation practices and customer solutions that EvolveBPM offers to its clients? possible experience. requirements for global enterprises. Our promise starts with communicating what drives value Ÿ We take a customer-centric, data-driven approach in for our customers in their specific industry and business How do you envision further operations of Evolve BPM everything we do - from the way we build our teams to The focus was on generating leads rather than on creating context. And through our proprietary models (6W to scale its progress and stronghold to reach greater the way we design and execute our campaigns. revenue-generating opportunities. Discovery Framework - to break down the marketing heights eventually? initiatives into more focused actionable toll gated action From building a people-centered culture to strategizing for Ÿ 25+ global clients, 1M+ leads generated and reduced Having been in sales for a significant period of my career, I points., Citadel - validate and verify every level of lead explosive revenue growth, we have some big plans for the sales cycles up to 50% with a 100% accuracy of lead had an intimate understanding of the challenges of working production, and DDIA - define, design, implement, future. At the front of this plan, we want to be known as the emails delivered while receiving a mere 2% or fewer with poor-quality leads and their impact on sales. That's analyze), we help our clients achieve their desired business company that cares - for our employees, clients, and the rejects from customers. why we founded EvolveBPM to drive a change in this field. objectives. community. We want to continue doing great work that Immersive benefits? - I would say the benefits are two-fold: makes a difference in the industry. Ÿ We believe in complete transparency and offer our We design and develop end-to-end campaigns that drive clients a real-time view of their campaigns through our laser-focused, well-qualified leads into the sales funnel. Our Ÿ We help our clients save time and money by generating While our strategies for the future are complex and multi- unique Citadel framework. model focuses on leveraging and partnering with firms that demand/higher quality leads so those sales can close. faceted, our goal is simple - to enable global sales teams to provide intent data, techno-install data, and Interaction data scale their revenues through state-of-the-art AI, Intent and Ÿ With a total database size of 500Mn+ with 160Mn to further enhance our ability to build a pipeline for the Ÿ We also provide them with actionable insights that they Tech Insights-driven demand generation solutions that active contacts globally, we have the scale and reach to customers. can use to improve their demand generation efforts focus on lead generation with direct ROI impact. help our clients achieve their desired results. further. Process, People, and Technology - the three pillars of our In the next five years, we want to be recognized as the Ÿ We are a team of passionate, experienced professionals business model have helped us create a niche for ourselves. What USPs and core fundamentals make you stand out frontrunners in data-driven global sales acceleration. We with proven records of success in driving results for our as one of the trusted companies in the niche? also want to expand our geographic footprint and enter new clients. What were the initial challenges after venturing into the markets. And we want to continue to invest in the best Ÿ industry, and what are the challenges now? There are several factors that make us stand out as a trusted people and technology to support our growth. As an established industry leader, what would be your The initial challenge was to change the mindset of company in the niche. advice for the budding aspirants and enthusiasts willing customers who were only focused on generating leads, So, stay tuned because there's a lot more to come from us! to venture into the demand generation industry? rather than creating revenue-generating opportunities. We Ÿ Our focus on quality, our commitment to customer There are a few things that I would share as a piece of had to educate them on the benefits of our model and how it success, and our team of highly skilled and experienced advice for budding entrepreneurs and enthusiasts who are could help them drive more sales and improve their bottom professionals are just some of the reasons why our looking to venture into the demand generation industry: line. clients trust us. 28 | July 2022 | www.ciolookindia.com 29 | July 2022 | www.ciolookindia.com

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India’s Most Trusted Companies to Watch - 2022 information about Indian Traditional Systems of Agricultural Farming. Our products are These rural womenfolk, approximately 10,000 in number, are provided with all Organic inputs by the NIMBARK undoubtedly the mark of Himalayan Bio Organics. Even the marketing facilities are provided after superiority and sanctity proper testing, packaging, and labelling. Apart from this, I periodically interact with rural womenfolk to listen to their because we at Nimbark problems, if any and I'm always ready to extend my helping believe in nurturing Organic Foods Pvt Ltd hand to those needy ones.” relationships that will last Talking about the challenges Pooja says that in the initial forever. An Essence of Purity, A Sense of Eternity stages, Nimbark faced many problems like brand building and making consumers understand the concept of Organic and its benefits. And now after COVID, the market is trending in an upward direction but a lot of hurdles come he land is filled with valleys of greenery and pure your family. Since 1954 Sarveshwar family has been related to Certifications and testing. Pooja Gupta, white snowy mountains. The air is so pure that you serving healthy, great-tasting rice while respecting and Founder T will feel you have been breathing nothing but life in sustaining the earth. A Blend of Sanctity and Superiority its purest sense. Tourists all around the globe come here to Nimbark Products are the ultimate blend of taste, aroma and visit heaven on earth. It is indeed the Jannat. Today, the fourth generation carries on the family heritage purity cultivated under the strict supervision of experts and by using eco-positive farming methods that produce after following Good Agriculture Practices. Pooja shares, Welcome to Jammu & Kashmir. Yet, it is hard to wholesome, healthful products while improving and “Our products are undoubtedly the mark of superiority believe, that, for the last six-seven years, most local protecting the environment for generations to come. With and sanctity because we at Nimbark believe in nurturing people were not aware of the availability of organic over 100 years of experience in sourcing and processing of relationships that will last forever. food products in J&K. The organic products used to Rice, Sarveshwar has introduced Nimbark Organic Products be imported from outside J&K, which were usually from the virgin lands of Jammu & Kashmir in India. We have a wide range of Organic Grocery foods Products - unaffordable for middle-class families and their Organic Flour, Organic Rice, Organic Pulses, Organic authenticity, sometimes was doubtful. A Satvik Origin Spices, Super Foods, Organic Dry Fruits, Organic Saffron, Pooja states, “The core pillars of our groups are the quality, Organic Ready to Eat Snacks and Organic Cereals and With a vision to develop a business which will not authenticity, and purity of our products which sets us apart, Kashmiri Specialty Products: Kashmiri Kahwa, Kashmiri only cater to consumers’ requirements for authentic as a reliable organic product manufacturer. Garlic, Black Morels, Red Chilli and more.” organic food at affordable prices but also provide At NIMBARK, we believe in the philosophy of a ‘SATVIK’ employment to thousands of local women farmers, conscious lifestyle. We have our lands in the foothills of the Immersion in the Natural Living Pooja Gupta took the initiative to launch the Himalayas and our produce is nourished by fertile mineral- Speaking about the immense health benefits offered by Nimbark brand with a complete range of Organic rich soil, organic manure and snow-melted waters of river organic products, Pooja feels that nowadays almost 40 % kitchen, grocery as well as health products under Chenab, without the use of artificial fertilizers and population of the World is suffering from major health Himalaya Bio Organic Pvt Ltd. chemicals which are then sold through a household brand diseases: Cancer, cardiac arrest and others, so that is why name NIMBARK, who believes in spreading positive and Nimbark came up with the concept of Organic farming and The Nimbark Connection pure energy.” marketing organic produce. Today, ‘NIMBARK’ became a famous brand not only in both capital cities of J&K but also in states Each of the product is hygienically processed and packed Since organic food is not prepared using chemical like Punjab, Delhi and Mumbai. NIMBARK and undergo multiple rounds of quality assurance to retain fertilizers, it does not contain any traces of these strong Organic food products are manufactured and tested its natural essence and freshness throughout the shelf life. chemicals and does not affect the human body in negative in labs keeping in view strict norms of USDA, ways. Natural fertilizers, like manure, work perfectly fine, Indian Organics, APEDA etc. Pooja Gupta: A Passionate and Grounded and organic farmers are happy to use this smellier, yet safer Businesswoman from the Great Himalayas form of fertilizer. Himalayan Bio Organic Foods Pvt Ltd, is a sister Pooja adds, “Being the founder of NIMBARK Organics, I concern of Sarveshwar Foods Limited. Sarveshwar handle my business and social responsibilities in a very Avoiding Possible Health Risks from Pesticides: Organic Group is a family-owned and operated business that sober manner. I started developing clusters of fields and farmers believe that altered farming practices can be is committed to providing the finest quality rice for provided them with all technical know-how, awareness, and harmful to people. Altered practices aren't grown the way 32 | July 2022 | www.ciolookindia.com 33 | July 2022 | www.ciolookindia.com

nature intended. There can be negative consequences to a Pure Energy: On top of that, natural foods provide the life lived on such produce. body with pure energy, thanks to their lower levels of toxins. This is the energy that the body was made to digest; The vision of these farmers is to restore healthier people by it can work through it quickly and efficiently. restoring a healthier food supply. Organic produce lacks the mutation risks that come with tampering with plants’ DNA. Better for Your Immune System: The extra energy these Contain Helpful Nutrients: To save money and reputation, foods provide can help you work quickly and more many pass the organic aisle without a second thought. They efficiently for longer periods of time. A better immune feel that organic foods are more expensive and aren't worth system combined with a better source of energy will sustain the time. What they don't realize is that they're missing out your concentration for your work and school assignments as on helpful nutrients that will help them get through the the long day grows into an even longer night. rigours of a long day of work and school. Safe for the Environment: As organic foods are locally Organic food can help you as an employee and a student. grown; they pose very minimal interference to the Not only is it jam-packed with all of the nutrients you environmental resources that support healthy living. As would get from non-organic fruits and vegetables, but it harmful chemicals are forbidden in organic farming, it also meets stringent standards of excellence. ensures a healthier and safer environment due to minimum water, air, and soil pollution. To summarize, organic Organic produce can reduce health risks from pesticides farming decreases the long-term human health implications and other chemicals that are linked to causing cancer and caused by air, water, and soil pollution. other diseases. By eating organic produce, you will consume fewer of these chemicals and may avoid these health risks. Age-Old Wisdom of Himalaya A Promise of Trusted Surety As an established industry leader, Pooja's advice to budding According to Pooja, there are many USPs that make entrepreneurs and enthusiasts aspiring to venture into the Nimbark stand out as a trusted company in the niche. “Our industry is simple and profound. She says that becoming Participating farmers are issued NPOP and NOP successful in business is more about your mentality, registrations, which are the technical standards of APEDA, psychology and determination than it is about finding little India, and the United States Department of Agriculture tips, tricks, hacks and exploitations in the marketplace. (USDA) respectively. NPOP standards are also compliant with the standards of organic farming in the European Focus on setting and achieving small incremental goals Union thereby providing a competitive edge. rather than trying to start a business and instantly build your vision of what the company should be in the years to come. We have our own projects of Organic Rice Cultivation, Setting realistic goals and milestones is a major component 7000 farmers, 170 villages, Organic walnut, saffron- 765.16 of building long-term success. Acre, Organic Red Kidney Beans- 606.12, Organic Spices Cultivation in Rajasthan, Organic Farming Project in R.S. Envisioning further strengthening Nimbark's stronghold in Pura area of Jammu district. with Dept. of Agriculture, 2022 and beyond, Pooja says, “We are visioned to be at top Jammu,” reveals Pooja. 10 of best organic grocery brands in World!” 34 | July 2022 | www.ciolookindia.com 35 | July 2022 | www.ciolookindia.com

India’s Most Trusted Companies to Watch - 2022 f you want to live in luxury, everything around you Ÿ Kiran Kapadia Associates – Head of Business must feel luxury. The picturesqueness you envision in Development I your mind's eye must get reflected in the interior Ÿ Urban Bespoke Design – Business Sales Head E- decoration's every intrinsic elemental style. commerce B2B/B2C (June 2016 -Jan 2017) Ÿ Livspace (Mumbai) -Head Sales and Community That is the beauty of exquisite furniture which exemplifies development -(2017- 2018) that vision through the sheer magnificence of ever-shining, Ÿ Livspace (Pune) - General Manager -Sales B2C (2018- Luxdeco India shimmering, glittering and dazzling décor. That is why 2020) some places feel luxury the moment you set eyes on them. Ÿ Luxdeco India (Pune)- Business head (Oct 2019-till present) An Innately Eternal Magnificence of Luxurious Living It is because every minute element in them complement each other through an eternal connection which seems like In an interview with CIOLOOK INDIA, Vinita spoke about the innate part of that wholesome combination blended in her magnificent vision behind the idea and how she is naturally, due to the immense power of imagination, planning to expand her vision further. The brilliant visualization and artistry intended by the crafter. And since highlights of that sparkling discussion are given for your that crafter is an inborn artist in royalty, she inherently delight. resonates with decorating, living, and everything luxurious. Ma'am, please describe Luxdeco India in detail. Welcome to Luxdeco India which was established in 2019 Luxdeco India is an Indian company with a solid repute of and was born out of the eternally luxurious intuition of Mrs the international level as an excellent expression in the field Vinita Bumb, Founder and Business Head. It started with of contemporary furniture design and an ambassador of the classic modern lifestyle in the residential segment. a design studio by the name The Class Apart in 2012 as their projects grew thought to deliver better quality essence launched their own furniture line brand by the name The high degree of know-how is constantly improved by Luxdeco India ‘Luxury Design Company’ grew quickly the intensive research of materials and technological became more industrialized in character and size. solutions thus enhancing the value of impeccable details. The commitment to excellence involves all of the company. A bright, talented, and ambitious Business Head who has the required comparable experience of working to the The company has conceived a specific Luxdeco design code highest standards and a long track record of ensuring that has become a constant feature of every collection, projects are delivered to the highest quality, within budget always following the key principle of 'Innovation in the by effectively organizing, managing, and utilizing all spirit of continuity. Deeply rooted in the company's DNA it resources, Vinita is able to lead teams on B2B and B2C is linked to the principles of aesthetic understatement and projects where the highest standards are routinely timeless elegance. demanded. Always wanting to be actively involved in all Combining aspects of the project life-cycle can deliver high-value A key role in this process is played by Luxdeco Studio, the projects across different geographies. Vinita's past project heart and mind of the company, that encapsulates all the different experience includes. skills of the creative supply chain, from architecture to exquisite interior design, from prototyping to engineering, from elements and Ÿ Dar- Al- Handasah – International firm as a Senior graphics to visual, from marketing to communication. Interior designer (2007-2012) producing Ÿ Class Apart – Interior design firm projects with Luxdeco Studio gives shape to designers' ideas and evocative and Developers in India and international projects projects, channelling their creative energies based on residential as Head of Design (2012-2015) different cultural roots, in the development of indoor and conceptually Ÿ Nolte Kitchen Studio- HNI clients (2012-2015) under outdoor collections for the residential interior segment. speciality.““ clear interior Class Apart These collections reflect the Luxdeco India identity as well Mrs Vinita Bumb, Ÿ Homify- European online Magazine as Design Associate as the evolution of living habits. designs is our Founder and Business Head for International projects under Class Apart (2013- 2015) What was your inspiration behind venturing into the Ÿ INIFD- Visiting Faculty (Sr. Lecturer) Weekend Batches niche you are catering to? (2014-2015) The Alchemy Of Possibilities- 36 | July 2022 | www.ciolookindia.com 37 | July 2022 | www.ciolookindia.com

Combining different exquisite elements and producing evocative and conceptually clear interior designs is our speciality. One can shop over 300 designer line products with Luxdeco India. What are the immersive benefits of the services/solutions/products that you offer? Each new collection is inspired by a mood, informed by the atmosphere conveyed through the contextualization of the products in sophisticated form. Each detail contributes to the creation of a brand experience that leaves an indelible impression in the mind's eye. What are the USPs that make you stand out as a trusted company in the niche? Ÿ Bespoke design, Ÿ Ten years of quality assurance, Ÿ Timely delivery, Ÿ Luxury within reach, Ÿ Buy more pay less. Delightfully sophisticated we believe Interior design should As an established industry leader, what would be your be accessible to everyone, Luxdeco India is a leading advice to the budding entrepreneurs and enthusiasts luxury furniture and interior platform which is changing the aspiring to venture into the industry you are catering way people design and curate their homes to? Believe in yourself, educate yourself and everyone around A Peculiar Necessity- you about your product/skill/insight in any category you The basic philosophy is to create individual, aesthetically wish to excel in. stunning solutions by employing unique styles of design we help you to get the result you dreamed of. Get services that will be beneficial to our country in the progressive world of furniture and design and make a mark What were the initial challenges after venturing into the internationally with your work and efforts in our country. industry and what are the challenges now? Initial challenges -Trust in a brand takes time to evolve, Keep learning, be open to change and adapt to new working capital, and conceptual understanding of Modern environments in terms of design, client base and fitments luxury design. Acceptance of design essence in general. overall. Challenges now – the target audience in the niche segment How do you envision further strengthening Luxdeco is fragmented. To educate for a holistic approach to design. India’s stronghold in 2022 and beyond? Luxdeco’s vision has resulted in a widespread presence in What services/solutions/products do you provide to your India, through a network of multi-faceted projects, a clients? flagship store in Pune Maharashtra and over 400 qualified End-to-end turnkey services in luxury residential interiors dealers around India, where people can fully experience the are offered by us. We cater to all the categories in furniture premium refined lifestyle of the company. We are further like, planning to expand our design and delivery range. Ÿ Living room furniture Ÿ Dining room furniture Ÿ Bedroom furniture Ÿ Modular kitchens Ÿ Modular wardrobes 38 | July 2022 | www.ciolookindia.com

uture holds a promise and a hope–the hope and the The Flexibly Hybrid Choice promise of a better future in the form of a novel F idea. A small seed of a new idea that creates, The new business reality is that companies are loosening nurtures, and helps in growing that tree of a novel their rigidity and adopting more flexible workplace cultures, organization which will bear fruits of success in due course than earlier. They have three choices. Complete physical if nurtured with love, passion, patience, perseverance, workplace. Complete Online workplace. Or a flexible and intelligence, and innovation. hybrid workplace. The emerging organizational culture is pleasantly positive This flexibility not only includes when and where the for future growth. In the continuously evolving future employee will work but also the kind of job she will do at dynamics, organizations are rapidly reorganizing the office and at home or remotely. The choice is hers to themselves. They are re-strategizing to keep up with the make. And the company will willingly accommodate. As present as well as plan for the coming times. 2022 Global Culture Report by Tanner Institute revealed that creative thinking-based tasks can be easily done at The comprehensive factors that are going to ensure home, while collaborative tasks are more productive in the organizational growth are given here so that companies can office. plan their strategies in accordance with the timely shifting paradigms. 40 | July 2022 | www.ciolookindia.com 41 | July 2022 | www.ciolookindia.com

And the third tier will contain all the traditional as well as technology-based The Rise of Digitally Smart automatons. career counselling support from their Corporates employers. A survey by Workplace The Great Resignation: Attention on Intelligence found that 85% of In the wake of the labour crunch, Attrition employees want their future defined companies are adopting the alternatives and designed by technology, while offered by Automation Technologies 82% believe that robots can better In what is labelled as 'The Great like Artificial Intelligence, Machine guide them in their careers compared Resignation', 15 million plus Learning, and Robotics. Machines like to humans. employees have left their jobs, since robots, auto-bots and chatbots are April 2021. And 55% of professionals widely deployed in manual labour They also believe that robots can give point out that the trend has only activities, manufacturing units, unbiased recommendations, can accelerated in 2022. This year, where assembly workshops, call center and quickly answer their questions, and can employee turnover is the main concern other roles. find a suitable job for them to match of HRM, apart from the changed work their skill set and personality. culture of WFH. The year 2022 so far has seen an explosive growth of Hyper-Automation People-Centric Future of Promising The basic solution to this issue is a Pay Technology (HAT). In it, multiple Organizations hike and bonus for working from the automation technologies are aligned to office. It is already being used by giant create an automated ecosystem to Simply, organizations, their workforce, corporate firms, in a bid to lure and effectively implement the company's and consumers all are now waiting and retain talent. While others are automation strategy. Gartner predicts hoping for a healthy, better, expanding their employee benefits the worldwide HAT market to reach sustainable, and all-inclusive future. bouquets offering perks like personal, $600 billion by the end of 2022, with People paying more attention to the financial, and healthcare aids, family up to 30% operational cost savings for companies who are positively the companies deploying the wellness packages, and stock options. responding to the global issues of technology. Some are also focusing on retaining equity, diversity, inclusion, and climate their current workforce by upskilling change. Glocal, Global and Automatons; and training programs. Three-tiered Workforce Thus, people are looking forward to Future-Oriented Peoples Leaders in promising people-centric organizations As can be seen from the above two Demand that are implementing the best human- trends, there will be three kinds of machine combined hybrid practices employees. First will be those who will The best leaders know that companies and technologically adept workplaces. work from the office as well as who do not listen or care for their remotely. They will include the top-tier employees, lose their trusted people In other words, only these kinds of of management, middle-level quickly, and struggle to recruit new organizations will grow professionals, offline maintenance crew talent. In the age of social media, employees have found that they can comprehensively in the coming future. and key labour workers. They could be voice their concerns and they will be called Glocal. heard the world over. - Gaurav PR Wankhade The second tier will contain all time So, the best bet for the companies is remote workers. These are the 'Peoples Leaders', who will empathize employees working in other with their long-ignored co-workers, geographies than the company's main and address their concerns in the best offices are located. They will mostly possible human way. include experts, professionals, outsourced labour, and an online Digitally Smart Organizations maintenance crew. We can call them By the end of 2022, employees want Global. 42 | July 2022 | www.ciolookindia.com

India's Most Trusted Companies to Watch -2022 #Crafting Dreams Milind Pai Milind Pai, Versatile Craftsmen Principal Architect of Diverse Real Estate Our extreme zest to umerous cities in the modern world are adorned specialty firm undertaking projects in commercial, analyze the clients’ with beautiful luster due to the dynamic and residential, institutional, healthcare and hospitality interiors need and develop N magnificent nature of the residential and and presently operates from a well-equipped office in commercial skyline. As we drive past the smooth roads, tall Mumbai's suburb of Andheri. the designs totally buildings well dressed in elegant glass facades, beautiful from their landscapes, and a systematic line-up of commercial In 30 years of its existence, we have covered 30 cities in perspective is the business hubs, all greet us with the enchanting smile of India and three out of India and executed more than 600 progress and prosperity. projects under various verticals. philosophy we have adhered to right As we enter a few residential or commercial properties, we Please tell us about yourself and shed some light on your from our initial days feel the property's beauty, richness, and energy, which flows professional tenure in the architecture and designing from its various dimensions. The hands behind these unique industry. in the profession. creations are the Architects who plan from scientific, Since the establishment of Milind Pai – Architects & ergonomic, aesthetic and safety perspectives, crafting Designers in 1987, I have been striving to add value and unique and classy structures. expertise to its think – tank. A perfectionist by nature and with an uncompromising flair for innovations, adding new Architects are the creators of any property's complete milestones for this firm has been a constant practice. structure and functional dimensions, which not just conceive but engage it with a lively soul. One company that The firm has never hesitated in accepting projects in various the niche you are catering to. It is said that ‘Winners don’t stands testimony to this professional craftsmanship in the verticals involving design expertise. On a personal front, I do different things but do their things differently.’ We diverse real estate sector is Milind Pai Architects, led by love to travel a lot and have been to several exotic strongly believe in this philosophy. their Principal Architect, Milind Pai. destinations around the world. I like to study the varied cultures around the world and love photography. What were the initial challenges after venturing into the In the interview with CioLook India, Ar. Milind Pai architecture and designing sector, and looking at the revealed the journey of his professional architectural Personally, I love meeting people and interacting with them. current industry scenario, what are the challenges now? consultancy, highlighting its significant aspects in the This is also being the one crucial trait people think that has After venturing into this industry as a budding professional, modern industry along with the numerous endeavors for the led the firm to complete projects in 30 cities in India and our major challenges were building from nothing, getting future. three projects internationally. clients and gaining their trust as a foundation for our firm, completing projects with client satisfaction, detailed Mr Pai, please enlighten our readers about Milind Pai finishing and precision and building an established brand Architects and its stronghold in the architecture and What was your inspiration behind venturing into the name and identity. And now that we are a well-established design industry. architecture and designing sector? brand, sustaining our older challenges and overcoming new Established in 1987, Milind Pai Architects is a multi- The basic inspiration is, in fact, that you must be the best in ones as we set more unique milestones. 44 | July 2022 | www.ciolookindia.com 45 | July 2022 | www.ciolookindia.com

What services and solutions do you provide to your clients? Our well-trained design team undertakes professional designing jobs and executes them in close coordination with various agencies engaged for the job. We have a well- equipped team with complete facilities for end-to-end design solutions. We produce drawings in AutoCAD and 3DMax formats, besides other supporting software for design, presentations, and technical matters. We undertake to provide a total end- to-end solution from conceiving to successfully handing over a completely immaculate project. What are the immersive benefits of these services or solutions? As a well-established brand, we have basic standards and ethics that can't be altered to maintain our quality of service to our clients. Hence these standards make our projects practical, user-friendly, and unique. What are the USPs that make Milind Pai Architects stand out as a trusted company in the architecture and designing sector? Our design philosophy is a simple extension of ‘Form follows Function.’ The spaces we design are a result of a comprehensive analysis of the client’s requirements and functions. Our passion comes from converting these spaces into comprehensive design solutions that blend into the occupants’ cultural, physical, and emotional needs. How do you envision further scaling Milind Pai This is what maintains our client’s trust in our organization. Architects' stronghold in 2022 and beyond? Also, we need to upgrade our skill set constantly, never to Our extreme zest to analyze the clients’ need and develop be left behind in any new developments and end up without the designs totally from their perspective—is the being trendsetters in our profession. philosophy we have adhered to right—from our initial days in the profession. As an established industry leader, what would be your advice to the budding entrepreneurs and enthusiasts As a part of our regular design process, our firm deeply aspiring to venture into the architecture and designing studies the various aspects of the client, like his family, sector? profession, physical and emotional needs, temperament, Our advice to budding architects and designers would be to budgets, aesthetical expectations, design style and excel in whatever you are doing and be far ahead of your exposure, the client's peers, and competitors and even the competitors. Work on continuous short-term goals with client’s energy levels and work-life discipline. little variable options but focus on your long-term goal. We avoid getting emotionally attached to a singular design There would be many downfalls in your whole career style and not losing our creativity and interest in exploring before establishing yourself, but you should always keep newer and bolder ideas. And through this vision, we see one thing in mind: ‘Never give up and bounce back after ourselves further strengthening our stronghold in the every setback.’ coming years. 47 | July 2022 | www.ciolookindia.com

Business Strategy Bus ness is a clear set of Plans, Actions and Goals

India's Most Trusted Companies to Watch- 2022

India's Most Trusted Companies to Watch- 2022

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