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The use of analytics is one of the determinants of improving the operations of the retail industry, and the digital transformation has made it possible for businesses to analyze demographics and customer traffic, allowing them to make smarter decisions based on these details<br>Read more: https://www.cigniti.com/blog/digital-transformation-retail/
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How Digital Transformation is Changing the Retail Industry Several factors, including changing customer dynamics, trends, and needs, have necessitated the retail industry’s espousal of creative ways and rapid adaptation to technologically enhanced requirements. To carry out operations in a tailored manner, the retail industry is changing to a digitally advanced scenario and environment. Thanks to digital transformation, a broader and more effective range of commercial options is now available. The retail industry is increasingly implementing digital transformation approaches to modernize the entire process by merging numerous assets, such as divisions, businesses, and new technologies. It develops novel business models that allow the sector to concentrate on a discrete strategy rather than a single technology or approach. Customer engagement, employee empowerment, streamlining operations, and rethinking your product are the four pillars that make digital transformation in retail possible.
How Digital Transformation is Changing the Retail Industry AI-enabled consumer behavior prediction, customer lifetime value, automation, and big data help retail companies improve business efficiency and performance. Cigniti’s experience in digital retail testing has enabled multi-channel retailers to transform their businesses through a quality-optimized, results-driven strategy, leveraging an unbiased quality engineering approach, customized retail testing frameworks and solutions, and strong domain expertise. Our end-to-end digital testing processes for the retail industry assist individual and large chain retailers in assuring quality across their enterprise apps and support their initiatives of enterprise re-platform/upgrade/migration/set-up of complex integrations between the latest CRM, OMS, WMS, Cloud, Mobile, and Web apps. Cigniti’s compelling retail solutions enable businesses to better align with their end-user needs. From food to fashion to e-commerce, we have worked with top players in the industry on digital quality engineering for the retail industry. Schedule a discussion with our Retail and Digital Transformation experts to find out more about how digital transformation is changing the retail industry. Read the full blog to know more https://www.cigniti.com/blog/digital-transformation-retail