Find out why QuickBooks Crashes when Opening a Company File

1. Why QuickBooks Crashes when Opening a Company File and what to do Facing issues while opening a company file may come as a common experience. Users often experience it while using the QuickBooks software. While accessing the company file, due to an error or any underlying issue such as a lost connection to the host computer can cause a company file issue. As a result of the same, “QuickBooks crashes when opening a company file” can become a common occurrence. If you face this issue while using the QB software, the cause could be any of the technical errors. Once that happens, you may encounter frequent crashes of Windows along with the QB software. It is also possible for a user to notice the message ” We’re sorry- QuickBooks couldn’t open your company file.” ONCE THIS MESSAGE POPS ON THE SCREEN, THE IMMEDIATE STEP WILL BE TO FOLLOW THE TROUBLESHOOTING STEPS OR IF YOU CANNOT FOLLOW THEM YOURSELF, YOU CAN CONTACT OUR TEAM OF EXPERTS AT 1.855.738.2784.

2. What are the Common Causes of the QuickBooks Company File Crashes to Occur? There may be many underlying causes for the QuickBooks company file crashes to occur. However, the following are the most common ones: When the user tries to access the company file that is either corrupt or missing a component. During such an attempt to access the company file, QB can crash after showing an error. Another reason is an incomplete installation of the QB software. Due to this, Windows users often face difficulty in accessing the company file. A company file crash can also occur if there is a use of a different extension. Usually, the required extension is. QBW. So, if you use any other extension, the company file crash will occur. The last reason is if the company file has been either deleted by accident from the user’s side. The same can also arise if the security app deletes the company file by considering it malware.

4. What to do to Prevent QB Company File Crash Issue? When the QuickBooks software starts to crash or shows an error which eventually leads to a crash, the user must proceed with the troubleshooting steps. When it comes to troubleshooting, the best way to do that is by running the QuickBooks File Doctor Tool. It must be the first preference for anyone who deals with a company file issue. In order to troubleshoot the company file crash, the user must first download the QuickBooks Tool Hub and launch it. Once the Tool Hub is open, the next step is to visit the Company File Issues option. Thereon, the user can access the File Doctor and run it. While running the File Doctor, the user’s next step is to select the ‘Check File Damage Only’ option and then click the Diagnose File option. After that, the File Doctor will diagnose and repair the QB company file crash issue immediately.

5. Summing Up From the above discussion, the user can get a clear idea of the QuickBooks crashes while opening a company file. However, despite that, if the user faces the same issue again, she can contact our team by dialling the 1.855.738.2784.