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Facing the QuickBooks company file not found issue and want to fix it as quickly as possible? If yes, you must click on the linked article to get all the possible troubleshooting solutions available out there to it. For additional troubleshooting assistance resolving the company file issue, feel free to get in touch with our QuickBooks error experts at 800-583-0572.
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QuickBooks Company File not Found Error: What is it and How to Rectify it Being used by hundreds and thousands of companies, QuickBooks now stands as the world’s leading accounting software. With the help of QuickBooks features, users can manage almost all the bookkeeping and financing activities, including payroll, generating financial reports, completing tax forms. However, no matter how perfectly designed and advantageous to use QuickBooks is, using it is not free from technical glitches and errors. In this post, we are going to talk about the QuickBooks company file not found error that a user can face when trying to connect to the company file, stored on the server at a different place, directly from any workstations in multi-user mode. The error pops up on the computer screen with a warning message, which states, “The company file you selected could not be found.” Resolving QuickBooks company file not found error can be pretty complicated. However, all it requires the right troubleshooting guidance that you can get immediately from our technical support team at the toll-free number 800-583-0572
What can be the reasons triggering QuickBooks company file is missing error? • Generally, QuickBooks company file is missing error happens when there are some network connectivity complications between the workstation and the server computer. However, there can be other reasons also, like as follows: • QuickBooks Desktop is unable to locate the company file on the server computer. What are the best troubleshooting solutions for QuickBooks has stopped working error? Solution 1) Ping the server to ensure that you are connected to the network Step 1) Turn on network discovery on the workstation and the server computer 1. On the workstation and the server computer, open the Windows Start menu. 2. Into the search box, enter “Control” and then select Control Panel from the list of search results. 3. On the Control Panel window, select the Network and Sharing Centre option. 4. From the left panel, select the Change advanced sharing settings option.
5. Under the Network Discovery section, select the Turn on network discovery option. 6. Click on the Save Changes button. Step 2) Find the hostname on the server computer: 1. On the keyboard, press Windows + R keys at the same time to open the Run window. 2. In the Run window, enter “CMD” and click on the OK button. 3. In the command prompt window, enter “ipconfig/all” and then press the Enter key on the keyboard. 4. In the Windows IP Configuration section, look for the Host Name and make a note of the server’s name (mentioned on the right-side). Step 3) Ping the server computer from any of the workstations 1. On the workstation, open the Windows Start menu. 2. Into the search box, enter “command prompt” and select Command Prompt from the list of search results. 3. In the command prompt window, enter “ping_[name of the server] and then press the Enter key on the keyboard. If you notice a reply for each packet with zero loss, the network connection between the server and workstation is stable. However, if there’s a very slow reply or packet loss, use the QuickBooks File Doctor tool from QuickBooks Tool Hub.
Solution 2) Manually open the company file in QuickBooks Desktop 1. On the keyboard, press the Windows key to select the Start menu. 2. Into the search box, type *.QBW and choose the Open file location option. 3. Make a short note of the location where the .QBW company file is stored. 4. Double-click the QuickBooks Desktop icon to open the application. 5. Select the File menu at the top menu bar. 6. From the drop-down menu, select the Open or Restore Company option. 7. Select the Open a company file option and then choose the Next button. 8. From the left panel, select the Network option. 9. Choose the .QBW company file using the location you have noted above. 10. Click on the Open button. 11. When prompted, type in the QuickBooks username and password. Conclusion: Even after following all the troubleshooting solutions mentioned in the post, if you can’t get over the QuickBooks company file not found error, then there is a great possibility that the Windows Firewall is not letting QuickBooks Desktop connect to the company file on the server computer. Therefore, our suggestion for you is to configure the Windows Firewall settings for QuickBooks Desktop and see whether this fixes the error or not. You can also get the multi-user error fixed immediately by contacting our QuickBooks professional team at the toll-free number 800-583-0572. 0 0
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