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Facilitator: Yogi Schulz

Facilitator: Yogi Schulz Web Hosting - Insource or Outsource September 2003 Agenda Introductions Web Hosting - Insource or Outsource Next meeting E-mail/Web Mail Web site: disk design & build software content management software FTP DNS Domain management

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Facilitator: Yogi Schulz

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  1. Facilitator: Yogi Schulz Web Hosting - Insource or Outsource September 2003

  2. Agenda • Introductions • Web Hosting - Insource or Outsource • Next meeting

  3. E-mail/Web Mail Web site: disk design & build software content management software FTP DNS Domain management Telecommunications capacity to the Internet backbone Management software: usage statistics web site integrity Technical support Availability and performance service levels: target guarantee Web HostingScope Definition

  4. Reasons forWeb Outsourcing • Cost control/reduction • Access to skills that are: • difficult to retain • not needed full-time • Distraction from other IT functions • Insufficient in-house: • computing infrastructure • availability target • space or space characteristics

  5. Reasons forWeb Insourcing • Tight integration with other insourced systems • Perceived requirement for unique content management • Dynamic computing environment • Computing infrastructure exists • Current staff has skills to operate

  6. Web OutsourcingBenefits • Implements best of breed solution with limited financial resources and expertise • Enables rapid implementation • Provides scalability of Web operations • Offers significant savings in: • upfront investment • maintenance costs • Enables an organization to focus on its core competencies

  7. Selection Criteria for Choosing the Right Web Host - 1 • Fast Servers - quality hardware • Redundant OC3 or T3 telecommunications • high-speed Internet backbone connections • Security conscious operations • Redundant infrastructure components • electrical power, Internet access, LAN configuration, air conditioning • Secure server capabilities • support for SSL • Unlimited CGI Access (FTP/Telnet) • Unlimited technical support • live humans to speak with on the phone

  8. Selection Criteria for Choosing the Right Web Host - 2 • Control Panel or Web-based administration • manage your server, web site & e-mail accounts via the web • E-mail services • POP mailboxes, unlimited email aliases, autoresponders • Domain Name Support & Registration Services • No usage charges for bandwidth, access or hits • No minimum duration contract • Money back guarantee • quality web host offers a 30 day money back guarantee Don’t sacrifice quality for a few dollars

  9. Web OutsourcingVendor Selection Criteria • Credible references • Viable business plan • Web outsourcing is core to the business plan • Profitable or nearing profitability • Reasonable to work with

  10. Operations Architecturefor Web Hosting Outsourced Web Hosting Your Application Servers Internet Outsourced Content Sources Outsourced Fulfillment Credit Card Authentication Microsoft Internet Data Center Reference Architecture Preview http://www.microsoft.com/technet/treeview/ default.asp?url=/technet/itsolutions/net/dataref.asp

  11. Management Consultants 1800, 250 - 6th Ave. S.W. Calgary, Alberta Canada T2P 3H7 Phone: (403) 249-5255 E-mail: YogiSchulz@corvelle.com Web: www.corvelle.com Bill Bentley Yogi Schulz • Information technology related management consulting • Project management and systems development • Acting in the roles of Interim CIO or IT management • Web strategy, web site architecture and design • Oil and gas data management

  12. Web HostingProviders • Digital River • http://www.digitalriver.com • Low Cost Web Hosting Guide • http://www.low-cost-web-hosting-guide.com • Q9 Networks • http://www.q9.com • Telus - Web Hosting • http://about.telus.com/hosting/solutions/ultimate_hosting.html#sharedhosting

  13. Reference Articles • Choosing The Right Provider • http://www.low-cost-web-hosting-guide.com/guides.shtml • Digital River - Resources • http://www.digitalriver.com/corporate/resource_center_1.shtml • theWHIR’s Web Host News • http://thewhir.com • Web Hosting Ratings • http://www.webhostingratings.com • Web Hosting Talk - Discussion forums • http://www.webhostingtalk.com

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