1 / 13

Online Ticketing System

An online ticketing system streamlines how you communicate with your clients. Unlike email, it does not require the set up of multiple folder structures and color-coded tags to prioritize and track relevant client queries.<br>It brings in client conversations from multiple channels like phone, email, and social media into a single, easily accessible location where you get all the context you need.<br>https://www.flightslogic.com/online-ticketing-system.php<br>

Ammu10
Download Presentation

Online Ticketing System

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Online Ticketing System Email us at : contact@flightslogic.com

  2. What Is An Online Ticketing System? • An online ticketing system streamlines how you communicate with your clients. Unlike email, it does not require the set up of multiple folder structures and color-coded tags to prioritize and track relevant client queries. • It brings in client conversations from multiple channels like phone, email, and social media into a single, easily accessible location where you get all the context you need. A good ticketing system also lets you automate routine support tasks to grow the efficiency of your team and reduce excessive workload.

  3. Book And Sell Travel Tickets Directly From Your Travel Agency’s Back Office • FlightsLogic is an Online Ticketing System development company for tour operators and travel agencies that assist you book and sell tickets more efficiently. • FlightsLogic develops highly responsive B2B travel booking software accompanied by online booking B2C software. We integrate services from scalable travel reservation systems to advanced multi-search options together with cancel & refund options, all under one roof. • Our online ticketing module is integrated with third-party XMLs, multi MIS reporting, travel GDS, LLC, and International & Domestic.

  4. A Quick Look At How Online Ticketing Software Can Help You • Streamline Customer Queries With ticketing software, incoming queries from multiple communication channels are stored in a single common location. This way, your support agents can track, prioritize, and solve tickets without having to shuffle between multiple tools. • Access Context From One Place When support agents have access to previous interactions with a customer, it gives them all the factors they need to provide better answers. A ticketing software lets you access past customer conversations from any channel on a single, unified client database.

  5. Benefits of Using a Online Ticketing Software • Seamless Interaction Helpdesk ticketing systems can simplify interactions between support agents and users. They also offer multi-channel interactions so the client can use their preferred platform to contact the IT support team. • Efficient Ticket Resolution Support agents don’t need to switch between folders and color-coded tags. As ticketing software can integrate with the support email inbox, incoming emails are automatically converted into tickets. More problems are resolved in a short amount of time.

  6. FlightsLogic’s Travel Distribution API Suite • Flights More than 700+ airlines including GDS carriers and low-cost carriers (LCCs) connecting various destinations in 170+ countries. • Hotels A total of 130,000+ accommodations including hotels, motels, villas, and hostels are available on our travel distribution platform. • Cars Global vehicle inventory for rentals, aggregated through top consolidators across the globe available to agents and platforms.

  7. Transfers • Top class inventory of transfers aggregated through top consolidators including the regional suppliers at niche geographies. • Activities • A rich inventory of activities, curated through the best-recommended sources by thousands of travelers for unique experiences. • Support • High-end support systems with tech stacks dedicated to travel agents and DMCs during the integration and post-production.

  8. Choosing the right ticketing software for your business • Type of support How do your customers contact you? Do they reach out to you via phone or email, or do they prefer to chat with your agents on your website or social media handles? Based on the resources you have set up for customer support, you need to look at a ticketing system that is optimized to handle the different communication platforms you offer. • Ease of use The more usable and intuitive a helpdesk ticketing software is, the easier it is for your support agents to pick up the different nuances required to handle customer queries.

  9. Price • Compare and contrast the different online ticketing software in the market and the various pricing plans they provide. Be sure to check if their feature sets are in line with your customer support requirements. If you are looking to provide B2B support, sometimes even a free helpdesk software will suffice.

  10. Why FlightsLogic's Ticketing System? • Omnichannel Ticket Management System FlightsLogic offers a unique and flexible ticketing system that allows you to manage tickets, interactions, and conversations across channels with complete interaction history across all touchpoints, along with escalations, and highlighted open tickets in a single window.

  11. Enterprise-Grade Ticketing System Features • FlightsLogic provides comprehensive enterprise-grade ticketing features with Unified Agent Desktop, Omnichannel Customer Support, Integration with leading CRM Applications, Ticket Prioritization, and SLA Management. • Enterprise-Grade Security • FlightsLogic provides a PCI DSS compliant, and ISO certified multi-layered secured remote call center environment to ensure data security and customer privacy.

  12. Key Features Of The Online Ticket Reservation System • Online Selection: An online booking system will allow travelers to select their seats using an interactive travel map. • Payment Gateway: Travelers book a ticket and pay both online using payment gateways • Email & SMS Notifications: Email and SMS notifications can be sent to travelers and admins via the ticket reservation system

  13. Contact us : For more details, please visit our website: https://www.flightslogic.com/online-ticketing-system.php Email us at : contact@flightslogic.com

More Related