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1. Exploring Corporate StrategyFIFTH EDITIONJohnson & ScholesChapter 5STAKEHOLDER EXPECTATIONS AND ORGANISATIONAL PURPOSES
5.
(a) Within organisations
Status
Claim on resources
Representation
Symbols
(b) For external stakeholders
Status
Resource dependence
Negotiating arrangements
Symbols
8. Growth vs profitability
Short term vs investment
Control vs professional managers
Ownership vs funding
Ownership vs accountability
Efficiency vs jobs
Mass appeal vs quality
9. STAKEHOLDER MAPPING- SOME GUIDELINES Positioning related to specific strategies
Stakeholders may need to be sub-divided
Distinguish the role for the individual
Identify “political” priorities by:
plot how stakeholders would line up
plot how stakeholders would need to line up
identify mismatches
include key maintenance activities
11. MISSION STATEMENTS SHOULD BE ... Visionary
What the firm COULD achieve
Clarify intentions and aspirations
Be Purposeful and therefore relevant to
Environment
Customer segments
Technology
Internal and external stakeholders
Describe the position in the `industry’
What business are we in?
Strategic distinctiveness
Public Image
State key values
Be achievable
12. Objectives Must Be
Specific
Measurable
Achievable
Realistic
Time bound