1 / 8

Hotel management operations

Hotel operations managers oversee the entire operations of a lodging establishment. Operations include human resources, housekeeping, security, public relations, food service, sales and finances. ... Creating a work schedule, hiring new employees, and training staff are all duties a hotel operations manager can perform.

Anitha01
Download Presentation

Hotel management operations

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Hotel Management and Operations ASK INSTITUTE OF HOSPITALITY MANAGEMENT & CULINARY ARTS www.studyask.com

  2. Hotel Development Process Hotel property development. The development process can be defined as the act of bringing an idea or a concept to successful fruition in bricks and mortar (space), with associated services. It is a complex process, requiring the co-ordinated expertise of a number of professionals.

  3. Art & Science of Opening Science = art. They are the same thing. Both science and art are human attempts to understand and describe the world around us. The subjects and methods have different traditions, and the intended audiences are different, but I think the motivations and goals are fundamentally the same.

  4. Online Pricing : Analysis of Hotel Practices The price at which a product is offered for sale has been identified as one of the key motivators for encouraging customers to purchase online. This study represents the first significant investigation of the electronic pricing strategies of the major international hotel companies, and analyses the rates offered by hotels across five of the major online distribution channels

  5. Training & Implications for the Hospitality Industry Training Man Tom is a leading lecturer on trends for success in the hospitality industry. He's getting ready to give a talk to several managers from around the world on the importance of training in the service and Simply put, service in the hospitality industry is the level of assistance provided by a hotel staff to facilitate the purchase by the client. It also encompasses a raft of efforts hotels makes to achieve pleasant customer experience for guests hospitality fields.

  6. Spa & Lodging Industry Spa Hotels. ... A Spa Hotel is a hotel with the primary purpose of providing individual services and treatments for Spa seeking clients, with a focus on health. Historically many Spas were developed at the location of natural hot springs or sources of mineral waters.

  7. Resort Spa A destination spa is a resort centered on a spa, such as a mineral spa. ... Resort spas are generally located in resorts and offer similar services via rooms with services, meals, body treatments and fitness a la carte.

  8. Ritz Carlton Spa The Ritz-Carlton, Bali is located in Nusa Dua – a tropical paradise where the sea is calm, the sand is pristine and the luxury of serenity prevails. The beachfront resort's cliff-top perch reveals sweeping Indian Ocean views; villas offers private pools and exclusive butler services.

More Related