Tempus SCM project Strategic Management of Staff Development at University 6 November 2004

1. Tempus SCM project Strategic Management of Staff Development at University 6 November 2004 Zagreb, Croatia Quality Management & Professionalization Alie van Arragon University of Groningen, the Netherlands

2. Dutch Dimensions • 14 universities • 180,000 students • 60 colleges of higher professional education • 260,000 students • 16 million inhabitants

3. University of Groningen • 22,000 students • 5,000 employees • 10 faculties • 60 Bachelor’s programmes • 100 Master’s programmes • PhD programme

4. Changes • Secondary Education • Bachelor and Master • Quality Evaluation • for Teaching = Accreditation • for Research = Funding & • Research Master • International standards

5. Bachelor - Master structure Master: 60 or 120 EC Focus on research Focus on profession Bachelor: 180 EC Focus on student Academic learning Active learning environment Major - Minor major minors 120 EC 2 x 30 EC - free choice - two-in-one as major - academic context - chosen discipline

6. Quality Evaluation • All universities • Teaching every 6 years: national • Research every 6 years: international • Since 1988 • Based on: self evaluation and visitation • Students participate

7. University of Groningen • Internal Quality Evaluation • Research • Teaching • - courses • - tests & exams • - lecturers / staff • - facilities • - output: quality & quantity

8. Lecturers / Staff • Quality Standard • Faculty • University of Groningen • Dutch Universities • International

9. Lecturers / Staff • Careerdifferentiation • Professionalization of • - HRM itself • - management • - (academic) staff / lecturers

10. Career Differentiation • Research and Teaching • Research or Teaching • ‘Outside’ activities • Supporting Roles • Go elsewhere

11. Professionalization • HRM: content • Recruitment & Selection • Career development interviews • Assessment

12. Professionalization • Management: content • Competencies • Conflict Management • “Breaking bad news” interview

13. Professionalization • Staff / Lecturers: content • Bachelor-Master & major-minor • Quality Assurance • Interdisciplinary Focus • Project Management • Presentation Techniques

14. Professionalization • Also • Didactic Techniques/Didactics • English Language • Cultural Aspects of Internationalization • IT / Electronic Learning Environment

15. Professionalization • Organization & structure • Every faculty has its own HRM • Faculty of Law: 250 fte, HRM 3 fte • Faculty of Medicine: 1150 fte, HRM 8 fte

16. Professionalization • Rector’s office: 30 fte • HRM policy & HRM 8 fte • Administration 7 fte • Career paths 8 fte • Legal counsel 7 fte

17. Professionalization Budget: 2 % of personnel costs: M€ 260 = M€ 5.2

18. Not enough Professionalization • Consequences for staff / lecturers • No English courses • No Research Master • No tenure • No promotion

19. University of Groningen • No English courses = no students from abroad • No Top Master = no top students = not enough research • No quality in teaching = no accreditation = no funding • No future as a research university