The Woodpecker Has To Go

1. JeffJeff

2. Leadership, Organizational Change and Technology Jerold R. Thomas Jeff King Ohio State University Extension

3. Key Question In an era of flat organizations working in a flat world, what is the role of leadership and technology?

4. Quote “Our Age of Anxiety is, in part, the result of trying to do today’s jobs with yesterday’s tools” Marshall McLuhan

5. What we want to do today… Discuss trends affecting Extension organizational structure Introduce new concepts in management & leadership Consider technology’s role in change

6. …to help you Become more effective in developing and delivering Extension programming Prepare for changes in organizational & leadership structure Learn new sources & tools for professional development

7. Concept of ongoing curricula Moving away from “one-time event” Leverage chances to learn from each other Ongoing conversation on a collaborative management site

8. Starting point – Decade Brainstorming At each of the easel sheets please add 1-2 statements about events that occurred in each time period Try to add something about Leadership, organizational change, technology or Extension But put up anything historical. For example, a major cultural event like Disco in the 70’s Circulate and have some fun

9. Questions from brainstorming Key points from the brainstorming. Any themes? Surprises? What is missing? Some thoughts on futurism and predictions Saffo’s rule

10. Rule of thumb You manage things. You lead people. Leadership = empowering people Manage & control things

11. Technology Applied application of science Tools or systems that improve or leverage our abilities Tools are often used in systems differently than anticipated

12. Trends Demographics Funding Technology & science Globalization Organizational structure This will lead into leadership concepts

13. Demographics Aging of the population Shifts in racial & ethnic composition

14. Show me the money Funding continues to be issues Level or decreasing traditional funding New sources Grants Contracts Philanthropic

15. Tech & Science Internet – the big change agent Mobile and ubiquitous devices Science research on neuroscience

16. Results of tech… Quasi-permanent connectivity New ways for collaboration Different access to clientele Increased ease and convenience of tech Economics savings Professional development Affects of disintermediation & commoditization

17. Globalization Tied to technology Not just economic, but also cultural Cosmopolitanism

18. Organizational Issues Organizational We talk about new techniques, but try to “overlay” with our old structure Still use past methods instead of new tools Distributed Work Tight budgets

19. Two new organizational examples Best Buy’s ROWE program Ohio State Virtual Office Program

20. On to leadership…and some management Leadership helps provide environment for change Transactional vs. transformational Building on servant leadership Emotional and social intelligence

21. Leadership in the 21st Century Transactional Status quo Guards & defends the culture Based on directive powers Transformational Change within leaders, associates and organizations Values culture and works to build new cultures. Based on relationships and influence

22. Leadership in the 21st Century Transactional Associates response based on compliance (high supervision) Emphasis tactical issues Controls Head stuff Transformational Associates response based on commitment (low supervision) Emphasis missions and strategies for achieving them Inspires, creates new ways, coaches, mentors Heart stuff

23. Emerging leadership & management thought Leader integrator Creation of communities at work Management innovation

24. Integrators Faith in power of idea in action vs. idea in power of a person Ability to be deep listener; actively seek multiple perspectives Relentless predisposition & openness to critique Bridge builder across multiple disciplines Commitment for continued learning

25. Management innovation From Hamel Better return than other types of innovation Substantially alters the way work in an organization is carried out … to increase organizational performance and results.

26. Concept of community Work-environment as a community vs. family Building community beyond the physical workplace Practice Interest Inquiry

27. Connection with tools Concept of Web 2.0 Move to an interactive, collaborative web system Often housed on third party servers Collaboration in a flat organization in a flat world Engagement for transformation

28. Tools Blogs Collaborative writing Podcasts Others Social networking microblogs Need to add others page or remove from this slideNeed to add others page or remove from this slide

29. Some current examples… Two presidential campaign sites w/ Web 2.0 communication tools. Put on ‘puter prior to presentation. http://www.barackobama.com/mobilev2/ Two presidential campaign sites w/ Web 2.0 communication tools. Put on ‘puter prior to presentation. http://www.barackobama.com/mobilev2/

31. A blog Dynamic website with chronological layout Often collaborative Wright’s idea of transmission vs. engagement Community relationships (blogosphere) linkages & comments! Examples

32. Why a blog is important Branding Niche – think clientele, peers and future opportunities Power rule – long tail concept (Anderson) Ease of use Knowledge Management (Wright) Information (Wright) Relationships (Wright) Consider academic analogy of small network of peers

33. Other Blog Uses Coordinate volunteers http://azmasternaturalist.arizona.edu/ Personal and organizational knowledge management http://www.extension.iastate.edu/technews/ http://lead2020.blogspot.com/

34. How do I create a blog? Several vendors Popular web-based option is Blogger Go to www.blogger.com Requires google account Follow Directions to create a blog in about 5 minutes

35. Collaborative Writing Collaborative tools Web sites that can be edited by those with access Used to accumulate knowledge & information Think of them as repositories of knowledge

36. Examples Wikis Google Docs Other write boards

37. Google Documents Allows you to create online documents and spreadsheets Can edit and track changes Great for distributed work teams Can be done in close to real time Allows import & export of documents

38. Google Documents Free & easy Requires Google account Can edit anywhere and from any computer Can use to compose documents for a blog docs.google.com

39. Wiki Uses Repository of knowledge Can be password protected Editing and other changes are saved Collaborating to Create programming Develop resource materials Examples include agendas, documents, etc.

40. Wiki Examples Wikipedia - http://en.wikipedia.org/wiki/ eXtension Wiki CoP- http://cop.extension.org/wiki/Main_Page

41. Wiki Software Examples Mediawiki is free and used by eXtension and Wikipedia http://www.mediawiki.org/wiki/MediaWiki Peanut Butter Wiki http://pbwiki.com/ Add eXtension wikiAdd eXtension wiki

42. Podcasting Audio or video downloads (MP3) Different than streaming – time shifting and portability! Can be accessed on computer or mobile player iPod has major market share, but other brands are available Most podcasts are free

43. Podcasts – consumer side Same professional development reasons as blogs, but greater time shifting! Many ‘casts are tied to a blog Wide variety of topics Let’s search iTunes Other resources Podcast ally Podcast network

44. Professional development examples Manager tools: http://www.manager-tools.com/ HBR Idea Cast Bit Bucket Books at iTunes or Audible.com Most major media outlets Rip materials from CD’s Libraries have digital check-outs

45. Using iTunes Go to iTunes Search via music store Download or subscribe to podcast Download = one time Subscribe = con’t receiving of podcast Can find on other websites and subscribe Example: Business Week CEO Guide: http://www.businessweek.com/mediacenter/podcasts/guide_to_tech/current.html

46. Example ideas Deliver curricula Record events Interviews Readings of materials (ie, blog posts) Specific directions

47. Collaborative project management Ability to share documents, messages and other information Sharepoint by Microsoft Basecamp by 37 signals

48. Basecamp Example Collaborative Project Management Tool http://www.basecamphq.com/ Offsite, independent server Scaled price depending on number of projects Some examples of projects

49. Basecamp benefit Share files Message/comment Writeboard To do’s or milestones Time tracking

50. Quote “We change our tools, and our tools change us.” Marshall McLuhan

51. So…. In an era of flat organizations working in a flat world, what is the role of leadership and technology? How do leaders use the tools for transformational leadership & to move Extension ahead? This is probably the last slide……This is probably the last slide……