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In the contemporary hospitality landscape, guest engagement is a critical element that contributes to guest loyalty. A high GES indicates a strong emotional connection between the guest and the brand, which often translates into repeat visits and advocacy. As a hotel management agency, ProMiller has witnessed that hotel businesses have increasingly recognized the importance of GES as a predictor of future loyalty, encouraging them to focus on guest engagement strategies.<br><br>Click - https://www.promiller.in/post/how-to-measure-guest-loyalty-key-metrics-by-hotel-management-agencies
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