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Top Open-source Platforms For CRM Application Development
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CRM application development has become an inevitable need for enterprises of all sizes to improve their customer services and augment sales efforts. A comprehensive CRM tool enables enterprises to effectively handle their customer interactions, manage sales activities, drive conversions, and boost ROI. At the same time, it facilitates seamless communications with prospective clients through effective lead management and automated follow-ups. Despite the many benefits of CRM application development, several small-to-medium enterprises refrain from investing in CRM systems, mainly due to financial constraints. However, there are several ERP vendors in the market that offer open-source platforms for CRM application development. While these platforms are not backed by the industry leaders like SAP, Oracle and Microsoft, they have an impeccable market presence and an extensive customer base. Above all, they are relatively cheaper and can do wonders for startups and small-to-medium enterprises when implemented by experts. Let’s move ahead and delve into the technical details of the best open-source CRM platforms with a focus on their pros and cons. Subsequently, you can decide which one out these best addresses your business requirements.
Zoho CRM Plus Zoho CRM Plus is a standalone software suite for customer relationship management that offers 10+ dedicated CRM modules to handle diverse business functions. It enables enterprises to efficiently manage their sales, marketing, project management, and customer service operations with a focus on effective data handling and processing. Over recent years, Zoho CRM Plus has become increasingly popular with customers ranging from SMEs to fortune 500 companies.
Odoo CRM Odoo is one of the most extensively used open-source ERP platforms that offers a host of enterprise solutions including CRM application development. Odoo offers a fully customizable CRM module that enables enterprises to efficiently manage their customer services and sales operations. Odoo CRM module combines 8+ powerful applications and plugins to render holistic support for customer relationship management and business development. At the same time, it aims at strengthening customer service efforts that is imperative for building healthy customer relations.
ERPNext ERPNext is yet another open-source platform that offers cost-effective enterprise solutions to address cross-industry business challenges. Although it is relatively new as compared to other ERP vendors, ERPNext appears to be a promising candidate with robust community support. Coming to the CRM part, ERPNext offers a highly customizable CRM module with all essential features and CRM functionalities. The CRM module enables enterprises to strengthen their customer service efforts and boost sales by facilitating omnichannel interactions and improved customer support. Besides, it enables managers to gain total visibility into their sales pipeline. ERPNext also offers marketing automation to enhance the brand’s online visibility, drive maximum conversions and boost ROI.
Opentaps Opentaps is a fully integrated enterprise application suite that provides full-scale ERP and CRM solutions to solve complex business problems. It is an open-source platform that offers a host of enterprise modules including CRM/HRM, eCommerce, inventory/warehouse, finance, and supply chain management (SCM). Besides, you get advanced business intelligence tools and analytics features. Above all, it is easy to integrate with a variety of third-party modules, existing enterprise systems, and legacy applications.
Why Choose Oodles ERP For CRM Application Development? We are a 360-degree ERP development company that provides full-scale enterprise solutions with a focus on software development using next-gen technologies. Our development team is proficient at using a variety of open-source tools and platforms like Zoho, Odoo, OFBiz, ERPNext, and Opentaps amongst many others. We have successfully completed several full-scale ERP+CRM projects for startups and small-to-medium sized businesses. With a proven track record in CRM application development, we have 100+ satisfied customers from across the globe. For more information, reach us out at erp@oodlestechnologies.com.