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OPEN SOURCE CRM WHAT IS OPEN SOURCE CRM? Open Source CRM is a software in which the source code of the system and modification from its original design is available to people, free of charge. The complete software is free of cost, and there are no restrictions with regard to, number of users or functionalities. Small businesses which are usually Start-Ups, tend to gravitate towards Open Source CRM systems obviously because it’s free. Soon afterward as they start exploring the System, they come to realize that installation of the server, implementation, maintenance and all other things related to it will prove to be expensive and technologically challenging.
ADVANTAGES OF OPEN SOURCE CRM Having highlighted the above, it is also worth to note the following advantages of open source software. FREE OF COST As it is Open Source, no cost is involved. There are no licensing charges; the code is free. You can download and use it, in whatever way you want. EXTREME CUSTOMIZATION One of the best advantages of Open Source CRM is, extreme customization is possible. A company that provides a Cloud-Based CRM System will not allow you to do extreme customization like, changing some code or introducing new objects, as it will affect other customers on the same platform using the same code and having their data in the same database too. DATA IN YOUR CONTROL In an Open Source CRM, the data you store, is completely in your control, which, is not in the case of Cloud-Based CRM. A Cloud-Based CRM normally stores their data in the database, which is hosted on the cloud. It is a kind of shared environment. NO LICENSE CONTROL The next benefit of Open Source CRM is that there is no license control. As the software is free, you can install it in one or multiple departments, or make copies of your configuration, that is completely at your discretion. RESOURCES Some Open Source CRM has a large following. There are multiple forums with multiple people working on them. As a result of this for some of the software’s it is possible to have some knowledgeable resources easily available. Click here for more details….