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The speech analytics market is expected to reach USD 4.24 Billion by 2026, according to a new report by Reports and Data.
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Market Summary The speech analytics market is expected to reach USD 4.24 Billion by 2026, according to a new report by Reports and Data. Speech analytics is used to detect and analyze spoken words that produce structure to interactions and exhibit information buried in the communication between the customer contact centers and companies. Speech analytics adoption maximizes workforce enforcement and improves customer experience. Growing focus on higher customer satisfaction is one of the essential factors kindling the growth of this market. Cloud-based speech analytics solutions are anticipated to develop the speech analytics. As a result, it will present growth opportunities for the market. The market in the APAC region is expected to witness the highest CAGR of 19.0% during the forecast period. Read More : https://www.reportsanddata.com/report-detail/speech-analytics-market
Market Summary Key participants include Verint Systems Inc., Hewlett Packard Enterprise Company, NICE Ltd., CallMiner Inc., Avaya Holdings Corporation, Genesys Telecommunications Laboratories Inc., Aspect Software Inc., Castel Communications, Clarabridge Inc., Zoom International, and Calabrio Inc. Deployment Outlook (Revenue, USD Million; 2016-2026) On-Premise, Cloud Component Outlook (Revenue, USD Million; 2016-2026) Solutions, Services Application Outlook (Revenue, USD Million; 2016-2026) BFSI, IT & Telecom, Energy and Utilities, Retail and Ecommerce, Others Organization size Outlook (Revenue, USD Million; 2016-2026) Large Enterprises, Small & Medium Enterprises (SMEs)
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