1 / 3

Speech Analytics Market

Speech Analytics Market, by Type (Solutions and Services), by Deployment Model (On-Premises and Cloud), by Organization Size (Small and Medium Enterprises and Large Enterprises), by End User Industry (Banking, Financial Services, and Insurance, Telecommunication and IT, Retail and Consumer Goods, Healthcare and Life Sciences, Media and Entertainment, Government, Public Sector, and Utilities, Travel and Hospitality, and Others), and By Region - Global Industry Insights, Trends, Outlook, and Opportunity Analysis, 2018-2026<br>

kavitajoshi
Download Presentation

Speech Analytics Market

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Speech Analytics Market Competitive Intelligence and Tracking Report Till 2026 Speech Analytics Market research provides industry analysis by type, manufacturer, application along with key factors influencing the growth of the market which include growth drivers, restraints, opportunities and challenges, strategically profile key players and comprehensively analyze their market share and core competencies. Speech analytics technology can be utilized to analyze audio data and to gather information related to customer. This helps in improvement of communication and future interaction and overall customer experience. The key application segment of speech analytics technology is contact center due to the requirement to provide better customer satisfaction. This technology is mainly used for detection of emotion, stress, the reason behind the call, and their satisfaction level, that can be identified through customer’s voice. It can also be used to recognize whether the customer is disappointed or unsatisfied with the provided service. Download https://www.coherentmarketinsights.com/insight/request-pdf/1169 PDF Brochure of this Report @ The major drivers responsible for growth of global speech analytics technology market are increasing number of call centers, which demands for more customer satisfaction. According to Coherent Market Insights analysis, in 2015, the U.S. has over 60% of contact centers and the global contact center industry is expected to grow at a CAGR of 12% by 2025. Moreover in 2015, the mass market contact center dominated the global contact center market with over 40% share. Universal center and B2B center accounted about 30% and 32% share of global contact center market respectively, in 2015. These factors are responsible for increasing demand for advanced technology, customer relationship management (CRM), and increasing requirement to provide accurate solutions. These are some major driving factors that are expected to escalate the growth of the overall speech analytics market by 2015. According to Coherent Market Insights analysis, speech analytics technology is one of the

  2. fastest growing segments in the contact centers tools industry. The adoption of speech analytics technology grew by over 62% in 2016 and it is anticipated to grow at a 17% growth rate by 2018. However, high initial cost to implement this solution is expected to restraint the growth of the global speech analytics solutions market. Speech Analytics Market Taxonomy On the basis of type, the global speech analytics market is segmented into: Solutions Services On the basis of deployment model, the global speech analytics market is segmented into: On-Premises Cloud Browse https://www.coherentmarketinsights.com/ongoing-insight/speech-analytics-market-1169 Complete Report @ On the basis of organization size, the global speech analytics market is segmented into: Small and Medium Enterprises Large Enterprises On the basis of end user Industry, the global speech analytics market is segmented into: Banking, Financial Services, and Insurance Telecommunication and IT Retail and Consumer Goods Healthcare and Life Sciences Media and Entertainment Government, Public Sector, and Utilities Travel and Hospitality Others Speech Analytics Market: Regional Insights The global speech analytics market is segmented on the basis of regions into North America, Europe, Asia Pacific, Latin America, Middle East, and Africa. Asia Pacific region is expected to be the fastest growing region in the global speech analytics market. Risk and compliance management and major investment in contact centers are the major factors driving the regional market growth. For instance, Tata Consultancy Services (TCS), an India-based company is the prominent contact center service providers, which generated about US$16 billion in 2016.

  3. Speech Analytics Market: Competitive Background Major players operating in the global speech analytics market include Interactive Intelligence Group, Inc., Nice Systems Ltd., Verint Systems, Avaya, Inc., Genesys Telecommunications Laboratories, Inc., Hewlett-Packard Enterprise, Incontact, Inc., Calabrio, Inc., Callminer, Inc., and Clarabridge, Inc. Get Discount on this Report @ https://www.coherentmarketinsights.com/insight/request-discount/1169 About Coherent Market Insights: Coherent Market Insights is a prominent market research and consulting firm offering action-ready syndicated research reports, custom market analysis, consulting services, and competitive analysis through various recommendations related to emerging market trends, technologies, and potential absolute dollar opportunity. Contact Us: Mr. Shah Coherent Market Insights 1001 4th Ave, #3200 Seattle, WA 98154 Tel: +1-206-701-6702 Email: sales@coherentmarketinsights.com

More Related