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Uses and Advantages of Two-Way SMS Messaging

If you want to build better relationships with your customers, leads, employees, and more through Two-Way SMS Service must visit Beem, the leading two way sms services provider. <br><br>https://beem.africa/two-way-sms/

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Uses and Advantages of Two-Way SMS Messaging

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  1. Uses and Advantages of Two-Way SMS Messaging What is two-way SMS? Using comprehensive solutions or application programming interfaces, a Two-Way SMS Service enables users to send and receive an SMS from a dedicated number through a web messaging platform (APIs). Short codes or virtual long numbers are used for two-way communication (also known as virtual mobile numbers). Short codes include 3-6 digits, whereas virtual mobile numbers resemble regular phone numbers. Short codes can only be used inside a single nation. They are subject to varying laws and restrictions depending on the country. Two-way SMS are used depending on what accomplishments one wants to achieve with the help of messages. Appointment Reminders: Businesses can make sure that their customer will never miss an appointment by sending them automated text message reminders. Confirm messages: Sending automated confirm messages after a sign-up, or booking an appointment, or purchasing items, or wherever required enhances customer experience and builds trust with the business. Promotions and Discounts: You can let your customers know about the latest deals, discounts, and offers by sending them promotional messages and increase the foothold for your business.

  2. SMS contests: SMS contests are a great way of involving people in your business. Letting them respond by texting shortcodes, or long codes will give them a chance to enter the contest. Customer support: This can be an automated process where customers can enter a keyword to know the status of their order, account balance, or talk to an agent. Examples include: Someone texting a keyword for a bank to know their account balance. Easy-to-use: Because of the user-friendly APIs, businesses are allowed to create interactive campaigns that are sent, responded, and monitored on a single platform. The best part of 2-way messaging is, it can be integrated with any third-party application using its APIs. Quick and Simple: Two-way SMS messaging is simple and immediate. Businesses can send messages to thousands of customers within minutes. The best advantage of two-way SMS is it can be automated based on the preferences of the users. Two-way messaging with some creativity has a great potential to engage your customers and deliver guaranteed results. Give it a try now! If you want to build better relationships with your customers, leads, employees, and more through Two-Way SMS Service must visit Beem, the leading two-way sms services provider. Thousands of businesses choose our two-way SMS service to provide support, close deals, and connect with customers.

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