The metrics recorded by APM software and provided to the application administrator include transaction time, system resp

1. Proactive application support for high Proactive application support for high performance businesses performance businesses High quality application monitoring for seamless operational processes Technology is becoming ever more complex. Keeping operational processes running 24/7/365 is demanding on time and resources made even more complicated by a fragmented application estate. Businesses are supported by a diverse mix of IT delivery models ranging from on site infrastructure to outsourced public or private cloud-based services. Much has changed in the past few years in the technology sector, but one thing that has not chnaged is the demand for high performance and ongoing availability to maximise business productivity, revenues and success. Proactive support services are crucial to ensure that business applications are maintained and protected in the most efficient and cost effective manner. Application Monitoring defined Also known as Application Performance Management (APM), Application Monitoring is an IT process that ensures that software applications perform in their expected manner and scope. It is a technique that routinely identifies, measures and evaluates the performance of an application and provides the means to isolate and rectify any abnormalities or shortcomings. In today's IT environment, Application Monitoring is enabled through specialised APM software integrated into the applications being monitored. APM software records runtime metrics of system performance and provides these to the application administrator to access on a dashboard in the form of graphs, figures and statistics. What Application Monitoring delivers The metrics recorded by APM software and provided to the application administrator include transaction time, system response, transaction volume as well as any other elements relating to the overall health of the back end of the application infrastructure. The application administrator uses these figures, graphs and statistics to evaluate the performance of a specific application or the overall application infrastructure. In addition, it enables full assessment of the end user experience and component level performance of the application or applications being monitored. Application Monitoring and Application Management Application Performance Management is built on effective Application

2. Monitoring. APM strives to detect and diagnose complex application performance problems to maintain an expected level of service. Essentially, APM translates the metrics obtained from Application Monitoring into value for the business by measuring and adjusting the relationships between load, speed and capacity. The two sets of performance metrics that are most closely monitored are end user experience and computational resources used to manage end user experience. The first set relies on monitoring load and response times while the second relies on monitoring the capacity of computational resources to meet the load within a reasonable response time in order to create an integrated response plan. Challenges in APM Applications for operational processes are becoming increasingly difficult to manage as they move toward highly distributed, multi level and multi element constructs that rely on a multitude of application development frameworks. A fragmented approach that deals with each construct in isolation is unlikely to be effective in enhancing end user experience and transaction fluidity. What is needed for an efficient and cost effective business environment is an integrated host of Application Support Services that includes not only monitoring but also proactive troubleshooting, access management, OS testing and patching, content services and the management and migration of legacy applications. A simultaneous and coherent approach to database support is also essential. APM in the marketplace APM operates in an intensely complex and competitive marketplace with a multiplicity of service providers as well as viewpoints. It can be difficult to separate the wheat from the chaff in selecting a vendor, but what is critical is that the service providers clearly understands the needs of a particular organisation and the environment in which the application operates. About us: Bell Integration provides expert IT services and consultancy to businesses across Europe and Asia-Pacific. Their services are focused on four key capabilities – transact, transform, run and recycle – to provide their customers with an end- to-end service and a wide range of propositions to help meet business challenges. Bell is at the forefront of helping companies drive down operating costs and improve their ability to engage with their own customers, either by supporting the growth of their channels to market, or by aiding their responsiveness and service quality. Bell Integration is proud to have won listings

3. in The Sunday Times HSBC International Track 200 and The Sunday Times Hiscox Tech Track 100 and has featured in The Business Magazine’s Solent 250 and Southern Tech 100. Bell Integration continues to grow and now has over 300 permanent staff and over 50 associates employed at their offices in London, Portsmouth, Wokingham, Stevenage, Hyderabad, Singapore and within many of their customers’ sites. For more information Please visit: https://www.bell-integration.com/ Call: 44 2392 825925