10 likes | 16 Views
Switch Fast Logistics believes in excellence in all that we do. By offering premier logistics and transportation services to customers around the globe, our goal is to help keep businesses moving forward 24 hours a day, 7 days a week.
E N D
Steven Goldmann CEO at Switch Fast Communications Greater Minneapolis-St. Paul Area https://www.linkedin.com/in/steve-g-405943123/ Built company from ground up based on entrepreneurial ideas, cost effective consulting and the ability to interact well with clients. This led to consistent follow up implementation of training material and consistent support for clients. Hired 4 Tech’s, two Tier 1’s, T3 and T4, asking T1 techs to be the single point of contact customers when calling with technical issues. This aided T1 tech in learning new skills, freeing T3, T4 for things that required dedicated support of those levels. Ensuring customers where not routed to multiple personnel easing the customer support experience. Steven Goldmann Switch Fast Logistics believes in excellence in all that we do. By offering premier logistics and transportation services to customers around the globe, our goal is to help keep businesses moving forward 24 hours a day, 7 days a week.