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This article talks about the benefits of using client portals and the ways it helps law firms to streamline their processes and serve their clients better.
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Benefits of ClientPortals in LawFirm Today there is not a single industry which is untouched by technology. New things are coming in tech to bring ease to different industries like tech, automobiles, banking sector, etc. Nowadays what acts like a bridge in ecommerce and techis Portal. A number of companies use portals in some way or another to bring ease to their users or clients. The type of portals you use changes on the basis of the business model of the company. Here, in this article we will look at the ways CRM customer portalisusefultolawfirmsandwhyyouasalawfirmowner should be usingit. There are millions of cases which go on in different courts. Thousands of law firms and their lawyers stand in courts every day and fight for their clients. It is tough competition even among theselaw firms. sales@crmjetty.com
Just like that, there are many law firms even in your competition. In times of such tough competition you need to make sure that you stay ahead in the game. To do soyou needtomakesurethatyouareservingyourclientsproperly notonlyincourtbutalsoafterthecourthours. • Without any further ado let's understand the benefitsof • CRMclientportalforalawfirm: • Opencommunication: • Lack of communication is usually a common complaint inall industries and quite a lot when it comes to law firms. Here, portals open the way of communication. They are mobile friendlyandgivefacilitytoyourclientstoaccesstheircase’s documents, they can easily see at which phase their case is, lookoverthepastnotesordocumentsifandwhenneeded. • In this competitive world it is very important to stay in constant touch with your clients with transparency and integrity. • Bring ease tocustomers: sales@crmjetty.com
There are times when your clients and your lawyers might be having tough situations. Your clients might be frustrated with them andvice-versa. • For example: your law firm’s client calls up your lawyer multipletimesbutduetosomereasonstheyarenotableto receive it. The angry client calls up at your law firm and after going through multiple channels of calls they are still notabletogettheirlawyeroncall. • In such scenarios, there are chances of them getting extremely annoyed, you lose their trust and this may result in you losing your client. During such times portals come to your help. Instead of going through different mediums to access their documents your clients just need to login and easilyaccessthemanywhereandanytime. • Organizeeverything: • Being a law firm, you have to deal with thousands of cases every day. Sometimes it can be chaotic and difficult to manage clients and cases. Here, a portal can help you organize the data of your clients. It becomes easy to search forthedocumentsandunderstandwhattheyneed. • From the client side also, a portal like this works as an excellent repository of legal documents,patents, sales@crmjetty.com
trademarks etc. Keeping this data in the portals ensures security. • Overcome technicalissues: • A portal works as an excellent communicator and mediator. You won’t be having issues with data loss during transmission. Many times, we do suffer from the problemof our important messages going into spam. And as a lawyer such kinds of mistakes are not acceptable as you would be dealingwiththeimportantdocumentseveryday. • But, with portals this won’t be an issue. You can easily be assured that your messages or important emails will not go into spam. Not only spam but being a lawyer, your documents will be larger in size. In such scenarios too, a portalwillhelpyou.Therearenolimitsinsizewhilesending large size documents to you clients. Additionally, there isno issue of even wondering if the client has got your documentsornotbecauseportalsallowyoutoseewhenthe client opens yourmessages. • Collaboration: • Many times, you might need to collaborate with other counselors and or witnesses. This task becomes easywith sales@crmjetty.com
the help of portals as they allow to store all the documents at the central location and easily access things from there. Plus you can allow access to concerned parties and withdrawitwhentheworkisdone. FinalWords: Being a law firm, having a client portal is all you need. It helps in making tasks easy for your lawyers, clients and also helpsyouinkeepingupthereputationofyourlawfirm. Source: https://www.sooperarticles.com/law-articles/employement -law-articles/benefits-client-portals-law-firm-1771402.html sales@crmjetty.com